Quality and Training Coordinator
About the job
- Ability to work flexible hours to accommodate training schedules, community events, and urgent quality issues.
- Valid driver's license and access to a reliable vehicle to travel to client homes, community events, training locations, and other required locations as needed.
- Experience in caregiving or caregiver training.
- Ability to deliver engaging and effective training sessions.
- Ability to bend and lift 50 pounds.
- Fluency in both English and Spanish.
- Must be at least 18 years old.
- Must have U.S. work authorization.
- Must pass a background check and reference check.
- Conduct in-home quality assurance visits according to agency guidelines.
- Complete quality assurance phone calls according to agency guidelines.
- Investigate and resolve client complaints and incidents, ensuring timely and effective communication and corrective action.
- Prepare quality reports and present findings as requested.
- Participate in quality improvement initiatives to achieve the best possible results.
- Provide in-home caregiver services as requested.
- Document all activities and communication according to company guidelines.
- Coordinate and deliver orientation and ongoing training sessions for new and existing care providers.
- Coordinate and report training compliance for care providers.
- Ensure new care provider skill competency in both in-home and skills lab settings.
- Build and maintain positive relationships with community organizations, healthcare providers, workforce development agencies, and referral sources.
- Communicate with referral and recruiting sources according to agency standards and protocol.
- Attend community and referral source meetings as assigned.
- Experience working with the developmentally disabled population.
About the company
Cambrian Homecare provides in-home caregiving for older adults and children and adults with developmental or intellectual disabilities. Its employees help clients with everyday activities such as bathing, dressing, meals, mobility, household tasks and companionship so they can remain at home. Services also include respite for family caregivers, support after a hospital stay and assistance alongside hospice or palliative care providers. The company works with individuals, families, hospitals, insurers and referring agencies to organize care plans and adjust support as needs change through different stages of life. Founded in 1996, it is headquartered in Long Beach, California.
Company Size
201-500
Company Stage
N/A
Total Funding
N/A
Headquarters
Long Beach, CA
Founded
1996
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Simplify's Take
What believers are saying
- Scheduling follows caregiver availability: Cambrian explicitly offers flexible schedules built around employees' available time.
- Specialized training supports caregivers: Cambrian offers a class for employees assisting people with developmental disabilities.
- Caregivers have round-the-clock backup: the Palm Desert posting offers office-team support 24 hours a day.
What critics are saying
- Behavioral work includes crisis response: the Murrieta technician role involves responding to physically aggressive behavior.
- Specialist entry requires credentials: the Murrieta behavioral role requires CPI or Pro Act certification and six months' behavioral experience.
- Some office work has a fixed term: Cambrian's Long Beach coordinator opening is a six-month temporary assignment.
What makes Cambrian Homecare unique
- Respite extends to siblings: Cambrian offers care for one or two siblings while assisting the client.
- Insurance paperwork receives help: Cambrian assists with long-term care insurance claim processing.
- Matching goes beyond tasks: Cambrian considers client personality, language and social environment when selecting caregivers.
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