Full-Time

Revenue Operations Manager

Posted on 8/7/2024

OneSignal

OneSignal

51-200 employees

Customer engagement through push notifications

Data & Analytics
Consumer Software

Compensation Overview

$94k - $105kAnnually

Junior, Mid

Remote in USA

Remote work is the default option in California, New York, Texas.

Category
Supply Chain Management
Operations & Logistics
Required Skills
Sales
Communications
BigQuery
SQL
Hubspot
Salesforce
Marketing
Data Analysis
Requirements
  • 2+ years experience at a technology company in GTM operations, preferably in B2B SaaS
  • Proficiency in Salesforce a must, including but not limited to: object & field management, creating custom workflows and automations, user testing, front end optimizations, integrating custom and managed solutions, sandbox development, user testing, error identification and resolution
  • Background using tools like Outreach, Gong, and LeanData a plus
  • Technically inclined with the ability to help implement integrations and knowledge of modern GTM business solutions
  • Strong interpersonal skills; demonstrated effective listening and communication skills with the ability to synthesize data collected and identify the root of problems/causes
  • Proficiency in data analysis and reporting tools (e.g., Excel, SQL).
  • Bonus: Experience with other solutions in our ecosystem: Marketo, HubSpot, BigQuery, Mixpanel, Intercom
Responsibilities
  • Manage and improve our CRM (Salesforce) to support our Marketing, Sales, Success, and Support stakeholders and colleagues
  • Build and manage CRM dashboards, create supporting reporting, and generate ad hoc reports as needed
  • Analyze CRM data and generate impactful insights for the Go-To-Market (GTM), Finance, Product, and Leadership teams
  • Optimize our revenue funnels, identifying bottlenecks and implementing improvements to increase sales efficiency and productivity
  • Develop sales territories and segmentation, create account books for our Sales teams, and manage our account reassignment processes
  • Manage our existing inbound lead routing system, optimizing lead flow and distribution around Sales management requirements
  • Build and maintain accurate sales forecasts and reporting
  • Develop and implement GTM performance metrics
  • Collaborate closely with cross-functional business partners in BI, Marketing, Sales, and Success
  • Administer and analyze GTM compensation plans, ensuring the timely and accurate dispersal and execution of all agreements
  • Manage existing core GTM systems including: Outreach, Gong, ZoomInfo, Apollo, Koala (intent solution), Rattle (CRM to Slack workflow builder), Impartner (PRM), DocuSign
  • Support our Marketing, Sales, and Success colleagues with issue/error resolution, process enablement, and system training
  • Onboard and train all new customer-facing employees with the above mentioned GTM systems

OneSignal offers a platform for customer engagement through push notifications, helping businesses connect with their customers via mobile and web notifications. It operates on a freemium model, providing basic services for free and charging for premium features like machine learning for message optimization and detailed analytics. The platform is user-friendly, allowing quick setup and capable of sending billions of notifications daily, with behavior-based triggers for notifications. OneSignal stands out with its open-source SDKs and accessible APIs, aiming to empower businesses to engage their customers effectively.

Company Stage

Series C

Total Funding

$81.7M

Headquarters

San Mateo, California

Founded

2014

Growth & Insights
Headcount

6 month growth

-1%

1 year growth

0%

2 year growth

12%
Simplify Jobs

Simplify's Take

What believers are saying

  • Growing demand for personalized engagement solutions boosts OneSignal's market potential.
  • Integration with ActiveCampaign enhances OneSignal's push notification capabilities.
  • SOC 2 Type II and HIPAA compliance strengthen OneSignal's security credentials.

What critics are saying

  • Increased competition from market leaders like Airship and CleverTap threatens market share.
  • Dependency on ActiveCampaign integration poses operational risks.
  • Freemium model may limit revenue growth if premium conversion rates are low.

What makes OneSignal unique

  • OneSignal offers a seamless multi-channel messaging experience for customer engagement.
  • The platform uses machine learning to optimize message delivery times and personalization.
  • OneSignal's open-source SDKs and API accessibility appeal to developers.

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Benefits

Remote-first collaboration

Focus time

Flexible vacation

Health, dental, & life

Home office & wellness stipend

Learning & development stipend

Fun offsites

Sweet swag

INACTIVE