speakit

Digital dictation and speech recognition solutions

German Customer Support

Customer SupportConfirmed live in the last 24 hours

Full-timeBelgrade, SerbiaRemote

About the Job

Requirements

Native or near-native German speaking ability.
B2-level English proficiency.
At least a high school diploma or completed vocational training.

Responsibilities

Provide support for inquiries and complaints by phone, email, or chat.
Answer incoming calls and emails concerning products, sales, service, corporate information, appointments, and related matters.
Maintain a high level of customer support and satisfaction, keeping a customer relationship database.
Strive for client retention and loyalty, and aim to provide a positive response to customer inquiries.

Desired Qualifications

Previous experience in the customer service sector will be considered positively.

German Customer Support

speakit · Belgrade, Serbia (Remote) · Full-time · Posted 2025-06-05

Workplace: remote

Department: German

Description

Are you ready to be part of a leading global automotive company that designs, manufactures and distributes some of the most renowned vehicle brands? We are looking for fluent German speakers to join our Customer Support Team and provide world-class assistance to customers of an industry-leading automotive brand!

Responsibilities

Provide support on inquiries and complaints by phone, email, or chat
Answer incoming calls and emails concerning products, sales, service, corporate information, appointments, etc.
Maintain high level of customer support and customer satisfaction, keeping a customer relationship database
Strive for client retention and loyalty and aim for a positive response to the customer’s inquiry

Requirements

Native or near native German speaker
B2-level English
Passion for customer support, competitive and a risk-taker
At least a high school diploma or completed vocational training
Previous experience on customer sector will be considered positively

Benefits

Salary: 1.260 euros gross/monthly
Monthly performance bonus
Indefinite duration package
Private Health Insurance
Fit pass
Excellent growth opportunities in a multinational industry leader

Apply

Apply at speakit

About the Company

speakit

Digital dictation and speech recognition solutions

Speak-IT is the UK’s leading Digital Dictation and Speech Recognition specialist, offering bespoke speech-to-text workflow solutions for sectors such as healthcare, legal, and education. Their product approach combines hardware, software, and services to turn spoken words into typed text through customized workflows that fit each industry’s needs. They work with major players in the voice technology field and provide unbiased advice, ongoing support, and hands-on service to ensure smooth implementation and use. Compared with competitors, Speak-IT differentiates itself through its long-standing presence since 1990, strong partnerships, and a focus on practical, personable customer service. The company’s goal is to help organizations improve efficiency and accuracy in documentation by delivering practical, integrated voice technology solutions and expert support.

Company size: 1-10
Company stage: Not listed
Total funding: Not listed
Headquarters: United Kingdom
Founded: 1990

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