Insurance Analytics Manager

Responsibilities:

• Entirely own the performance, reporting and continuous improvement of your assigned insurance products.
• Demonstrate proactive efforts to ensure your products are always performing as best as they can, balancing profitability and growth, and taking a risk-aware approach to making decisions.
• Regular Reporting and Analytics utilizing Looker, Salesforce, and Excel to build insurance team-related reports on a monthly, quarterly & as-needed basis that consist of Product & Growth Analysis, Renewal Retention, Profitability and Claims, Exceptions Analysis, Industry Trends and Pricing Analysis.
• Work closely with the Portfolio Underwriting team to improve our insurance product offerings.
• Work closely with the internal operational underwriting, broking, engineering and product management teams to communicate any changes or improvements to be made.
• Other duties as assigned.

Requirements:

• University degree or college diploma in an analytical field of study e.g. Business, Actuarial, Statistics, or equivalent experience.
• 1+ years of commercial or specialty Insurance lines experience including Technical Underwriting Experience.
• Experience in showcasing strong analytical skills and attention to detail.
• Extensive working knowledge in Microsoft Excel.
• Proficiency in the suite of Microsoft Services or Google Docs suite (including word, powerpoint, etc.).
• Experience in showcasing learning, coaching and embracing an active and collaborative team dynamic.
• Experience in showcasing an ownership mindset and self-drive to create business value.
• Ability to change priorities and work in an agile, project-based environment.
• Effective communication skills to be able to work with external and internal stakeholders.

Nice to have:

• E&O insurance knowledge.
• CIP / CRM Designations.
• Working knowledge of the Canadian / Lloyds Insurance Marketplace.
• Working knowledge of analytics-based software (e.g., Looker, Amplitude, Salesforce reporting, Zendesk reporting.
• Working knowledge of product management software (e.g., Confluence and Jira).