Bell Attendant

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Look up and you'll find us, an avant-garde hotel on the top 30 floors of the Guangzhou International Finance Centre building, high above the Pearl River. Inside, you’ll discover an architectural masterpiece including a sky-lit atrium, seven stylish restaurants and lounges including Michelin-starred Yu Yue Heen, and a cloud-level infinity pool. Guangzhou is a famous culture city and a splendid tourism city with a history of more than 2,200 years and a homeland of overseas Chinese as well.It enjoys the name of "Flower City" as the superb geographic and climatic conditions in the South contributed to the natural beauty here. Apart from being the starting point of the "Maritime Silk Road", Guangzhou is the key city in the Guangdong-Hong Kong-Macao Greater Bay Area.It plays an significant role in the opening and reform of China, making great contribution to the economic and cultural exchange and friendly contacts between China and the rest of the world and demonstrating everlasting prosperity. Here, you will discover more other than fun!

About the role

The Door Attendant is an integral part of the Guest Services Team whose main objective is to ensure our guests are well looked after from the start.

What you will do

• Welcome arriving and departing guests, assist with luggage and escort guests to rooms with brief introduction of hotel facilities.
• Timely deliver luggage, packages and guest amenities; collect guest luggage upon check‑out.
• Answer guest enquiries and offer recommendations on local dining, attractions and transport.
• Keep the bell desk, luggage carts and storage area clean and orderly.
• Collaborate with front office, housekeeping and security teams for smooth guest service.
• Follow all hotel safety protocols and escalate concerns or complaints to supervisor.
• Help hail taxis, hold doors and support guests with special needs.

What you bring

• High school diploma or above; prior hospitality experience preferred.
• Basic conversational English for international guests.
• Friendly, service‑minded and able to work well during peak periods.
• Physically fit to handle and carry luggage.
• Good team player with strong safety awareness.

What we offer: 
Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals