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Carilion Clinic

Non-profit health system delivering comprehensive care

Work Order Sys Administrator

Enterprise ApplicationsConfirmed live in the last 24 hours
Full-timeRoanoke, VA, USA$20.10 - $28.14In-person

About the Job

Requirements

  • An associate’s degree is required, although two years of experience may be considered in lieu of a degree.
  • At least one year of business, healthcare, and/or maintenance experience is required.
  • Effective communication and problem-solving skills are required.
  • Must be self-initiated, organized, and logic oriented.
  • Must be capable of prioritizing multiple projects and meeting deadlines.
  • Proficiency in Microsoft Office Suite and/or databases is required.
  • Ability to learn SQL databases is required.

Responsibilities

  • Administer the work order management system and determine its functionality; serve as an expert consultant on the work order control system and provide help desk support.
  • Act as an internal consultant to staff and management, supporting management decisions through reports and simple analyses.
  • Support and implement work order system upgrades through testing, training, and help desk support.
  • Extract historical data to develop standards and assess departmental efficiencies.
  • Receive work requests from hospital staff and initiate system work orders.
  • Assign work orders and preventive work orders to departmental staff; dispatch work orders to appropriate staff and coordinate quality control and follow-up procedures.
  • Maintain a comprehensive working knowledge of work order systems; analyze application needs and develop and implement plans to maximize application functionality.
  • Serve as an application resource to the Technology Services Group.
  • Use SQL to query data from the work order system as necessary.
  • Maintain computer application files, reports, documentation, procedures, user manuals, and training materials; participate in end-user training.
  • Perform and/or develop required system maintenance, upgrades, and system training in coordination with the Technology Services Workgroup.
  • Coordinate and oversee work order system upgrades and recommend system enhancements.
  • Maintain the work order system database and enterprise standards.
  • Coordinate inventory management data with the Materials Management department.
  • Provide administrative support to the department, including telephone communications, recordkeeping, processing and tracing data, and maintenance of general office equipment.

Desired Qualifications

  • Knowledge of work order systems.

About the Company

Carilion Clinic

Non-profit health system delivering comprehensive care

Carilion Clinic is a non-profit health care system in Virginia that serves about one million people through a network of hospitals, outpatient specialty centers, and primary care practices. It delivers care via multi-specialty physician teams that collaborate to put the patient first, aiming to improve outcomes and quality of care while advancing medical education and research. Its approach centers on integrated care across a broad regional network, combined with ongoing teaching and clinical studies. This makes it different from many competitors by pairing patient-focused, outcome-driven care with a strong emphasis on education and research within a nonprofit framework. The company’s goal is to provide high-quality health care, improve patient outcomes, and advance medical knowledge through education and research.

Company size
5,001-10,000
Company stage
Grant
Total funding
$310K
Headquarters
Roanoke, VA
Founded
1976

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