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Texas Roadhouse

Restaurant chain serving hand-cut steaks

Service Manager

Food & Beverage Operations ManagementConfirmed live in the last 24 hours
Full-timePapillion, NE, USAIn-person

About the Job

Requirements

  • Ability to drive sales, steps of service, and guest satisfaction.
  • Ability to enforce employment policies and oversee restaurant cleanliness and guest safety.
  • Ability to provide or direct front-of-house training.
  • Ability to manage front-of-house employee performance, including evaluations, coaching, and discipline.
  • Ability to manage liquor orders and control liquor costs.
  • Knowledge of applicable liquor laws and Responsible Alcohol Service guidelines.
  • Ability to develop key employees, assistant managers, and hourly employees through daily performance feedback and one-on-ones.
  • Ability to review applications, interview, and hire or recommend the hiring of front-of-house employees.
  • Ability to direct employee work by setting hours and weekly schedules and assigning tasks.
  • Ability to create a safe environment by following core values and operational goals.
  • Understanding of safe food-handling procedures.

Responsibilities

  • Oversee all front-of-house daily operations.
  • Manage all front-of-house employees.
  • Drive sales, steps of service, and guest satisfaction.
  • Enforce employment policies and oversee restaurant cleanliness and guest safety.
  • Provide or direct all front-of-house training.
  • Manage front-of-house employee performance, including conducting performance evaluations, coaching, and discipline.
  • Manage liquor orders and control liquor costs.
  • Enforce applicable liquor laws and Responsible Alcohol Service guidelines.
  • Develop key employees, assistant managers, and hourly employees by providing daily performance feedback during one-on-ones.
  • Review applications, interview, and hire or recommend the hiring of front-of-house employees.
  • Direct employee work by setting hours and weekly schedules and assigning tasks before, during, and after restaurant operating hours.
  • Implement contests, theme nights, and staff incentives.

About the Company

Texas Roadhouse

Restaurant chain serving hand-cut steaks

Texas Roadhouse serves affordable, hand-cut steaks with made-from-scratch sides in a lively, family-friendly setting. Guests order dine-in meals featuring staples like the 6-ounce sirloin, enjoying a hospitable, people-first atmosphere. The chain has expanded from a regional concept to a national and international presence, aided by an IPO in 2004, by delivering consistent value and quality. Its goal is to keep growing while maintaining reasonable prices and high-quality, scratch-made food, offering a dependable dining experience for families and communities.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Louisville, KY
Founded
1993

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