EXL

Analyzes business data and runs outsourced operations

Credit Management

Accounts Payable/ReceivableConfirmed live in the last 24 hours

Full-timeNoida, Uttar Pradesh, IndiaNo salary listedIn-person

About the Job

Requirements

B.Com or B.Com Hons graduate.
At least 5 years of experience in a manager role in order-to-cash (OTC), with 10 years of overall experience in the insurance industry.
At least 5 years of client management experience.
Experience setting up a new process.
Experience with an accounts receivable (AR) module in an enterprise resource planning (ERP) system; SAP, CODA, or Genius is preferred.
Profound knowledge of the complete OTC process in insurance.
Good accounting skills.
Knowledge of billing and cash applications.
Understanding of AR management ERP systems.
Ability to make decisions, prioritize and multitask, and pay meticulous attention to detail.
Problem-solving and analytical skills.

Responsibilities

Manage and continuously coach a team of 25–30 members to achieve business goals.
Help team members resolve queries as needed.
Manage end-to-end order-to-cash operations, including collections, dispute handling, billing and invoicing, reconciliation, payment processing, and refunds.
Maintain deep knowledge of activities, workflows, and expectations for all end clients.
Ensure timely and accurate daily, monthly, and periodic processing of client requirements.
Establish systems and processes to achieve high performance quality on a day-to-day basis.
Handle escalations related to operational issues.
Ensure proper documentation of workflows for all client-related activities.
Act as a liaison between team members and management, and bring issues and concerns to management.
Balance quality, customer service, and productivity standards; take ownership for accomplishing specific objectives.

Should have an experience of managing a team of 25-30 members be able to coach them continuously to achieve business goal
Able to help team in resolving their queries as an when needed
To ensure complete operations management for end-to-end order to cash processes, including collections, dispute handling & billing / invoicing, reconciliation, payment processing and refunds managements etc.
Is required to possess deep knowledge of the all the activities, workflow, expectations of all end clients
To ensure timely and accurate delivery of daily, monthly and periodic processing of client requirements
Should establish systems and processes to ensure highest quality levels of performance is achieved on a day-to day basis.
To handle any escalation w.r.t. any operational issue.
To ensure proper documentation of workflow of all activities related to all the clients.

B.Com or B.Com Hons graduate
Minimum 5 years of experience in Manager role in OTC and overall 10 years of experience in Insurance industries
Must have worked on any of the ERP AR modules, preferably SAP/ CODA/Genius
Must have 5 years of client management experience
Must have an experience of setting up a new process

Profound knowledge of complete OTC process in insurance process
Good accounting skills
Good knowledge of Billing and cash apps
AR management ERP systems understanding
Good decision making skill
Committed to achieving specific objectives and takes ownership for accomplishing them.
Effectively balances quality, customer service and productivity standards
Ability to prioritize & multi-task
Exhibits meticulous attention to detail
Excellent problem solving & analytical skills
Act as liaison between team members and management & bring issues/concerns to management

About the Company

EXL

Analyzes business data and runs outsourced operations

EXL analyzes business data and runs outsourced operations for insurers, healthcare payers, banks, retailers, and other large organizations. Its teams combine industry expertise with data engineering and AI to handle tasks such as claims processing, payment reviews, customer service, and finance within existing technology environments. The company also builds software, including LifePRO, which manages insurance policies, and EXLdata.ai, which connects fragmented data for use in AI systems. Clients pay for consulting projects, ongoing managed services, and software delivered through the cloud. EXL was founded in 1999 and is headquartered in New York City.

Company size: 10,001+
Company stage: IPO
Headquarters: New York City, New York
Founded: 1999

Recently Posted Jobs

Explore more opportunities at EXL

See more jobs