IT Consultant - Technology Lead – New Openings and Remodels

Would you like to work for a company that puts its people at the heart of everything it does? You may know McDonald’s for the Big Mac® or the Happy Meal®, but what truly makes us unique is our incredible and diverse team. Now you have the opportunity to join us.

At McDonald’s, we are looking for an IT Consultant to take on the role of Technology Lead – New Openings and Remodels. This person will be responsible for leading the planning, coordination and execution of technology activities associated with new restaurant openings, remodels and strategic technology deployments.

You will work cross-functionally with Technology, Operations, Franchisee, Construction and Finance teams, as well as external vendors, to ensure that all technology components are available, installed and operational on schedule, enabling every restaurant to be ready to operate from day one.

You will also play a key role in identifying risks, coordinating multiple stakeholders and continuously improving processes related to restaurant openings and transformations.

Key Responsibilities.

• Lead the technology planning and coordination for new openings, remodels and other restaurant transformation projects.
• Define, manage and track technology deployment plans, ensuring that agreed milestones and deadlines are met.
• Coordinate the activities required to install, configure, validate and launch technology solutions.
• Ensure that the technology infrastructure, networks, devices, applications and services are ready to support operations from day one.
• Coordinate technology readiness and validation activities before restaurants open or reopen.
• Act as the main technology point of contact for opening and remodeling projects.
• Coordinate cross-functional teams and vendors to ensure aligned and efficient execution. Maintain clear and consistent communication with all stakeholders involved in each project.
• Identify risks, dependencies and potential deviations, defining mitigation actions to minimize any impact on timelines or implementation quality.
• Coordinate and oversee the activities of the technology vendors involved in each deployment.
• Operational excellence and continuous improvement
• Analyze incidents, risks and lessons learned to improve future deployments.
• Propose improvements to processes, tools and technology standards related to openings and remodels.
• Collaborate with Support and Operations teams to ensure an effective transition of new restaurants to the standard support model.
• Prepare progress reports and provide the relevant business areas with visibility into project status.

Requirements

• At least five years of experience in:
• Managing and coordinating technology projects.
• Working with multiple vendors and cross-functional teams.
• Technology implementations, deployments or transformation projects.
• Experience in industries such as restaurants, retail or multi-site organizations would be an advantage.
• Knowledge and skills.
• Project management and planning.
• Stakeholder and vendor coordination.
• Risk management and problem-solving.
• General knowledge of IT infrastructure, connectivity, devices and services.
• Ability to manage multiple initiatives simultaneously.
• Excellent communication, organizational and influencing skills.
• B2 level of English or higher.

• Benefits

• A flexible working policy designed to fit around your life
• A 37.5-hour working week and 27 days of annual leave
• A competitive salary, reviewed annually
• A total rewards package that goes beyond your salary: bonus, health insurance, life insurance, accident insurance, pension plan and meal card
• Additional benefits, such as childcare vouchers
• Career and development plans, with opportunities for international progression
• We promote the right to disconnect from work
• A great working environment
• Annual awards that recognize outstanding achievements