Community Policy Senior Manager
Posted on 2/7/2024

10,001+ employees

Online marketplace for people to list, discover, and book accommodations
Company Overview
Airbnb's mission is to create a world where anyone can belong anywhere and we are focused on creating an end-to-end travel platform that will handle every part of your trip. The company is building a worldwide timeshare marketplace.
Consumer Goods

Company Stage


Total Funding





San Francisco, California

Growth & Insights

6 month growth


1 year growth


2 year growth

United States
Experience Level
Desired Skills
Public Policy
Data Analysis
Legal & Compliance
  • 12+ years experience in an Operations, Policy, Legal, or Trust and Safety role with exposure to safety issues and working closely with global, cross-functional partner teams
  • Experience working in a matrix and driving solutions to complex problems through cross-functional collaboration
  • Fluency in data analysis and leading data-driven decision-making
  • Experience working closely with operations teams, preferably in the Trust and Safety space
  • SQL and other skills for research using data sets
  • Solve some of the most complex issues and challenges related to policies that govern and guide mutli-dimensional platforms across global communities
  • Work as part of a global team to research and draft data-driven policies focused on the area of Safety, as scoped and prioritized with the team
  • Foster, build, and maintain relationships with leadership of internal business verticals, including executive level stakeholders
  • Collaborate with cross-functional stakeholders across the business including but not limited to Operations, Public Policy, Legal, Product, Communications and Business Development
  • Serve as subject matter expert to provide sound policy guidance for time-sensitive escalations, including from Operations and company leadership
  • Guide policy operationalization efforts in partnership with cross-functional stakeholders throughout the business
  • Gather data and insight to inform Community Policy project prioritization
Desired Qualifications
  • A track record of strong leadership
  • Exceptional writing and editing abilities
  • Thoughtful business judgment, strategic thinking, and ability to work well under pressure
  • Ability to explain and simplify complex information to others
  • Effective time management with the ability to prioritize and a bias towards action and execution
  • You are a seasoned Safety Policy leader, with experience working on policies related to preventing real-world harm, women’s safety, and public safety
  • You are an experienced communicator, with exceptional writing skills
  • You are an adept presenter, with experience engaging with all levels of leadership, including senior executive audiences and C-Suite
  • You love solving complex problems by developing consistent rules that can be applied at scale
  • You bring a rigorous approach to research and analysis and can clearly propose policy options and their implications
  • You are a team player who thrives in a fast-moving environment and brings a strategic mindset and bias toward execution
  • You are principled, precise and have meticulous attention to detail