Medical Assistant

Work That Matters. Support That Lasts.

At VisionQuest (VQ), we serve children, youth, and families during some of the most critical moments of their lives. Our teams help young people overcome challenges, build resilience, and move toward brighter futures.

VQ is a national child, youth, and family services organization providing residential programming, community-based services, and in-home support across the United States. We partner with state and federal agencies to deliver services where the need is greatest and to strengthen the communities we serve.

Every role at VQ contributes to meaningful impact. Whether working directly with youth or supporting the professionals who serve them, your work helps create opportunity and stability for the next generation.

Why build your career at VQ?

-Purpose-driven work
Every role contributes to helping children and families succeed.

-Fair and responsible compensation
We are committed to transparent and equitable pay practices.

-Career growth opportunities
Internal promotions and leadership development pathways.

-Professional leadership culture
Accountable, supportive leadership focused on long-term success.

-Comprehensive Benefits

• Medical, Dental, and Vision coverage
• Flexible Spending Accounts
• Employee Assistance Program
• Company-paid Life and Short-Term Disability
• 401(k) with employer match

At VQ, we are building more than programs.
We are building careers that make a difference.

The Medical Assistant assumes a pivotal role within VisionQuest by spearheading the team's approach to non-clinical

health service delivery. The Medical Assistant duties encompass assisting with evaluating, facilitating, and overseeing

all aspects of the youth’s medical care. Emphasizing disease prevention and health upkeep, the

Medical Assistant collaborates closely with the Lead Medical Coordinator and the Medical Coordinator to ensure

children in our care receive the best health services available and timely medical intervention.

ESSENTIAL FUNCTIONS:

● Compliance and Documentation

o Maintain knowledge of all applicable federal, state, and federal regulations governing

medical care and coordination for youth.

o Ensure strict adherence to HIPAA and confidentiality standards in all health-related

communications and record-keeping.

o Assist the Lead Medical Coordinator and Medical Coordinator with maintaining accurate,

organized, and up-to-date medical files for each youth, including electronic documentation in

the VisionQuest database and partnered federal agency's Portal, and hard copies of required records.

o Maintain medication administration logs and ensure all documentation meets

VisionQuest, partnered federal agency, and licensing requirements.

o Support the Lead Medical Coordinator and Medical Coordinator in completing medical

audits, inventory checks, and other compliance-related activities.

● Medical Care Support and Coordination

o Assist with scheduling medical, dental, and mental health appointments in compliance

with partnered federal agency and licensing timelines.

o Coordinate and provide transportation or escort services for youth to and from

appointments.

o Support the Lead Medical Coordinator and Medical Coordinator and healthcare providers

during examinations and medical procedures, preparing rooms, equipment, and supplies

as appropriate.

o Assist in dispensing and documenting over-the-counter and prescribed medications

according to VisionQuest’s self-administration of medication policy.

o Monitor and promptly report any medical emergencies or urgent health concerns to the

Lead Medical Coordinator and Medical Coordinator or appropriate staff.

o Track immunizations, screenings, and follow-up care, ensuring timely completion and

documentation.

o Assist in health education for youth, providing age-appropriate guidance on hygiene, illness

prevention, and basic health practices under the direction of the Lead Medical Coordinator

and Medical Coordinator.

● Collaboration and Communication

o Maintain professional and respectful communication with internal and external

stakeholders, including medical providers, program staff, and partnered federal agency representatives.

o Work closely with the Lead Medical Coordinator and Medical Coordinator, case

management, and direct care staff to ensure continuity of care and proper follow-up on

medical recommendations.

o Participate in departmental and program meetings to stay informed of policy updates,

health protocols, and operational changes.

o Support interdepartmental collaboration to ensure timely sharing of medical information

relevant to case planning and child safety.

o Other tasks and responsibilities as assigned by supervisors.

SKILLS & ABILITIES:

● Excellent interpersonal communication skills with ability to listen actively.

● Commitment to professional development and proactive research.

● Ability to work independently and as part of a team.

● Excellent writing and technical proficiency.

● Proficient in reading, interpreting and applying partnered federal agency policies and procedures including their

policy guide and youth MAPs.

● Organized with attention to detail.

EDUCATION & EXPERIENCE:

● High school diploma or equivalent degree

● Minimum of 1 year of employment experience working in the child welfare field working with children

and/or adolescents in a social service setting.

QUALIFICATIONS:

● Must be 21 years of age or older.

● Bilingual in English and Spanish is preferred.

● Flexible schedule (evening, weekends, holidays) to facilitate program services.

● Cleared tuberculosis test results.

● Must be able to pass a drug test.

● Must be able to provide proof of required vaccinations.

● Cleared background checks from appropriate entities, including Child Abuse and Neglect and FBI

criminal background.

● Obtain and maintain CPR/First Aid and Crisis Prevention Intervention (CPI) certification.

● Must have a valid driver’s license and be eligible to drive to facilitate program services as required.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS:

● May lift and carry up to 10 pounds frequently, up to 20 pounds occasionally, up to 50 pounds

infrequently.

● Performs tasks that may involve standing or walking 50% of the day; sitting 50%of the day.

● May bend, stoop, reach and grasp as necessary.

● Must be able to provide First Aid and CPR.

● Must be able to perform physical holds as instructed in Crisis Prevention Intervention training

(CPI).