Logistic Operation Officer

Job Description

• Ensure smooth and timely freight process flow.
• Ensure accurate and timely client and vendors billing.
• Ensure accurate and timely data entry into our operating system.
• Interact with our customers in arranging their shipments, meeting customer service standards.
• Ensure all shipments processed comply with regulations at all times . This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies / requirements.
• Understand department process flow, constantly looking for areas of improved efficiency.
• Ensure all customers standard operating procedures are followed as per the DLSOP.
• Work with the team on meeting KPI standards, as per the company’s procedures.
• Monitor shipment reports to ensure total customer satisfaction.
• Daily review operational reports and work with team on updating event codes.
• Build and maintaining strong relationships with vendors and customers.
• To take up additional tasks and responsibilities as and when required to meet the Department’s needs.

Qualifications

• Candidate must possess at least Diploma in Logistic/Transportation or equivalent.
• At least 1 Year of working experience in the related field is required for this position.
• Required Skills: Fluent in English, Intermediate Computer Skill (Microsoft Office)

Additional Information

Expeditors offers excellent benefits:

• 13 Months
• Allowance
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the company