Direct Contract - Field Collector, Risk Management Group

Business Function

Risk Management Group (RMG) is responsible for the development and maintenance of risk management and internal control frameworks. we provide independent review and challenge to business to ensure that appropriate balance is considered in risk/return decision. in additional, RMG is responsible for the monitoring and reporting on key risk issues of the Bank. To manage risk effectively and deliver strong financial performance, we invest significantly in our people and infrastructure.

Responsibilities

• To achieve productivity target and team target according responsibility assignment from management
• Conduct visits to customer based on assignment and give information to customers accurately and clearly.
• Implementation code of conduct in collection activity
• To inform the supervisor or manager to investigate the suspected/fraud account.

Requirements

• Minimum Experience: 3-5 years of experience in the collections field.
• Bachelor’s Degree is preferred; equivalent experience will also be considered
• Previous experience within the banking industry or similar industry.
• Ability to work independently and quickly adapt to new processes and systems.
• Positive Attitude: Demonstrates a proactive and solutions-oriented approach.
• Ownership of Results: Strong sense of responsibility and accountability for achieving targets.
• Proven track record in the collections field, with experience handling collections processes and customer negotiations.

Location:

Surabaya Pemuda Branch

Job:

Schedule:

Contract (Fixed Term)

Employee Status:

Full time