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Accenture

Advises businesses and runs their technology

Measurement and Report Analyst

Content Design & StrategyConfirmed live in the last 24 hours
Full-timeMumbai, Maharashtra, IndiaNo salary listedIn-person

About the Job

Requirements

  • Three to five years of experience in content management, HR operations support, or knowledge management roles.
  • Understanding of HR processes and shared services operations.
  • Experience with content management systems and HR portals.
  • Familiarity with SharePoint, ServiceNow Knowledge, or similar platforms.
  • Strong written communication and content structuring skills.
  • Attention to detail and a content quality assurance mindset.
  • Basic understanding of knowledge management frameworks.
  • Ability to manage multiple content updates and deadlines.
  • Graduate in any discipline.
  • Must be flexible with respect to shift timings.

Responsibilities

  • Manage, maintain, and optimize HR portal content to ensure accuracy, relevance, and accessibility for employees and managers.
  • Create, edit, and publish HR content on portals, intranet, and knowledge management systems.
  • Ensure content is accurate, up to date, and aligned with HR policies and procedures.
  • Perform periodic content audits and maintain version control.
  • Collaborate with HR, legal, and compliance teams to validate content.
  • Manage knowledge articles, FAQs, and user guides for HR processes.
  • Ensure consistency in tone, formatting, and branding across content.
  • Support localization of content for APAC-specific policies and practices.
  • Monitor portal usage analytics and recommend content improvements.
  • Maintain compliance with data privacy and information security standards.
  • Contribute to knowledge management and continuous improvement initiatives.
  • Design employee data processes to manage employment data, records, and transactions using standard technologies and processes.

Desired Qualifications

  • Experience in HR shared services or portal management.

About the Company

Accenture

Advises businesses and runs their technology

Accenture advises large businesses and public agencies on strategy, builds their technology systems and runs ongoing operations. Its teams connect business planning with implementation, covering areas such as cloud migration, cybersecurity and customer experience. Consultants work with clients to redesign processes, while engineers integrate software from technology partners and maintain the resulting systems for multinational organizations. Clients pay for project work or continuing services, including application support and business processes such as finance and customer service. Accenture was founded in 1989 and has its headquarters in Dublin, Ireland.

Company size
10,001+
Company stage
IPO
Headquarters
Dublin, Ireland
Founded
1989

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