Full-Time
Cashier and Guest Service Associate
Gourmet Cuisine
11-50 employees
No salary listed
Toronto, ON, Canada
In Person
Category
 Retail (1) |
|---|
Required Skills
Quality Assurance (QA)
Customer Service
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Requirements
- Genuine interest in current food trends and interacting with guests.
- Previous hospitality and/or food service experience.
- A sense of urgency and strong work ethic to coordinate service cycles and stocking needs.
- Ability to stay positive and calm under pressure.
- A warm, compassionate, and team-focused approach.
- Ability to learn quickly in a fast-paced, high-volume environment and work independently.
- Comfort handling cash and credit cards and using a point-of-sale system.
- Personable and professional presence.
- Valid Food Handlers Certification.
- Ability to stand, reach with arms and hands, bend, stoop, kneel, and crouch.
- Ability to lift objects up to 40 pounds when required.
- Availability for a full-time hourly schedule, typically mornings and afternoons Monday through Friday, with occasional early morning, evening, and weekend shifts based on business demands.
Responsibilities
- Ensure each guest feels valued by offering excellent customer service.
- Accurately process cash, credit-card, and debit payments through a point-of-sale terminal.
- Assist with service and cleaning activities in food-service, retail, meeting-room, and dining-room areas, including quality improvement, sanitation, and facility-related activities.
- Balance high volume with high quality.
- Participate in ongoing training and development.
- Receive, understand, and communicate guest feedback.
- Contribute to future menu offerings using firsthand knowledge of guest preferences and feedback.
- Learn and understand all menu items to better assist guests and contribute to future menus using guest feedback.
- Set up, serve, clean, and tear down the meeting/tasting room.
- Gather and assemble pre-ordered meals and assist guests with the purchasing process.
- Follow quality-assurance standards when handling food and cleaning workstations and guest areas.
- Perform other duties as assigned.
Company Size
11-50
Company Stage
N/A
Total Funding
N/A
Headquarters
Mesquite, Texas
Founded
1983
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Simplify's Take
What believers are saying
- Gourmet plans two to three new stores yearly, including Sodic West and 90th Street.
- 1Q 2026 net income rose 47% to EGP 69.7 million on EGP 796 million sales.
- The IPO raised about EGP 1.3 billion, giving Gourmet capital for retail and manufacturing growth.
What critics are saying
- 1Q 2026 selling and marketing costs rose 32%, and G&A jumped 40%.
- Profit relied on EGP 10.8 million treasury-bill yields and December supplier rebates.
- If 2H 2026 store openings miss traffic, the EGP 9 billion 2030 target breaks.
What makes Gourmet Cuisine unique
- Gourmet combines premium food retail, in-house manufacturing, and e-commerce across Egypt.
- Its 2006-built brand sells exclusive products and ready-to-heat meals through 22 stores.
- The February 2026 EGX listing funds expansion while preserving a national premium-grocer position.
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