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Career TEAM

Workforce development consulting with government software

Career Advisor

Case Management & AdvocacyPosted on Nov 10
Full-timeCookeville, TN, USA$40k - $45k

About the Job

Requirements

  • A bachelor's degree or higher, or an equivalent combination of education and experience.
  • At least 2 years of experience combining elements of training, counseling, case management, or other services.
  • At least 2 years of substantial case management experience and the ability to read and interpret policies and procedures.
  • At least 2 years of computer proficiency with Microsoft Office and Google Suite, including Word, Excel, PowerPoint, Google Mail, Google Calendar, Google Docs, Google Sheets, and Google Drive.
  • Demonstrated ability to work in a dynamic team environment and communicate and cooperate professionally with others.
  • Demonstrated ability to serve and influence as a role model to customers and motivate them toward achieving goals.
  • Demonstrated ability to work in varied settings with a culturally diverse customer base and to be culturally sensitive.
  • Time-management skills to meet deadlines and work under pressure.
  • Verbal and written communication skills.
  • A valid driver's license.

Responsibilities

  • Provide intensive case management services to registered customers within the One-Stop system.
  • Complete intake and eligibility determinations for the workforce program, and assess jobseekers' employment and training needs and abilities through interviewing, testing, and other methods.
  • Enter data into and process clients through participant information systems and other databases required by the One-Stop system.
  • Guide jobseekers through preparing individual employment plans based on their occupational goals.
  • Counsel clients on available job opportunities, training programs, and other services.
  • Complete Individual Training Account vouchers and other documents required for clients entering training.
  • Refer individuals to appropriate services, training programs, or job opportunities and follow up on those activities.
  • Conduct orientation sessions, workshops, job clubs, and other group presentations for clients.
  • Follow eligibility-documentation policies, procedures, and regulations, and ensure case files contain originals or copies of eligibility documentation.
  • Maintain accurate case files for each registered customer, ensuring required eligibility documents are present and compliance requirements are met.
  • Develop comprehensive Individual Employment Plans for customers and refer and track eligible customers into contracted programs at One-Stop centers or in the community, in accordance with established contracts.
  • Meet or exceed program benchmarks and participate in required staff events, including training, staff meetings, and individual supervision.
  • Complete required reports.
  • Perform other duties and projects as needed.
  • Travel locally as required; the position may require travel up to 30% of the time.

Desired Qualifications

  • Experience and knowledge of WIOA and TANF workforce development contracts or programs.
  • Ability to multitask and be proactive.

About the Company

Career TEAM

Workforce development consulting with government software

Career TEAM, LLC provides workforce development services to government and education institutions. It combines high-touch, one-on-one case management and career services with a proprietary software portal called Career EDGE to manage employment and training programs. The Career EDGE platform supports program administration, participant tracking, and service delivery, enabling staff to coordinate services and monitor outcomes for participants. The company differentiates itself by offering an integrated mix of hands-on support and software tailored to public sector and educational clients, backed by a track record of securing government and state grants (over $100 million) and collaborating with partners like ForgeNow to strengthen vocational training. Career TEAM’s goal is to reduce unemployment and poverty by closing the opportunity divide and delivering better employment outcomes through targeted workforce development solutions.

Company size
Not listed
Company stage
Not listed
Total funding
Not listed
Headquarters
North Haven, CT
Founded
1996

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