EXL

Analyzes business data and runs outsourced operations

Principal Consultant

Program ManagementConfirmed live in the last 24 hours

Full-timeNoida, Uttar Pradesh, IndiaNo salary listedIn-person

About the Job

Requirements

Knowledge of delivering multi-technology projects developed in Java, .NET Framework 4.5 or above, Microsoft Power Platform, Salesforce, ServiceNow, Oracle, and other open-source frameworks.
Fluency in using artificial intelligence technologies in project management.
Working knowledge of cloud technologies including Microsoft Azure, AWS, or GCP.
Knowledge of continuous integration and continuous delivery, test-driven development, and behavior-driven development approaches to software engineering.
Demonstrable experience with waterfall and Agile-Scrum methodologies.
Experience using project and bug management tools such as Clarizen, Jira, and TFS.
Knowledge of basic and advanced delivery tools such as Excel, PowerPoint, Microsoft Project, and Visio.
Proficiency in estimating work using methodologies such as Function Point Analysis and Work Breakdown Structure.
Good listening and consultative skills.
Ability to provide constructive feedback.
Negotiation and persuasion skills.
Work experience or exposure to software application management.
Strong verbal and written communication skills, including the ability to engage with all organizational levels and external stakeholder organizations.
Business orientation and ability to connect with global functions and work with global teams.
Presentation and interpersonal skills.
Ability to handle internal clients.
Time management and workload planning skills.
Focus on quality and process optimization.
Mandatory postgraduate qualification; a degree in Computer Science is preferred, with MCA, BE, or BTech specified.
Mandatory industry-recognized PMP certification.

Responsibilities

Lead the PMO function, managing multiple technology and cross-functional projects while demonstrating project management best practices and stakeholder and team management skills.
Establish and own project management best practices, tools, techniques, and standard operating procedures.
Create management decks and reports, conduct research and development on enterprise technology trends, and deliver presentations.
Plan, monitor, and control multiple projects using organizational processes and techniques.
Manage relationships with internal stakeholders, including enterprise and business functions, Cyber Security, and Corporate Audit, as well as external partners such as original equipment manufacturers and implementation partners.
Adapt to the organization's process framework and enterprise environment.
Manage the team's productivity, velocity, skills, and talent development program within the function.
Manage the enterprise dashboard, management reports, and the organization's event calendar in line with associated deliverables.
Work on partner consolidation for managed support and technology centers of excellence across various streams.
Monitor project phases, deliverables, quality, and timelines to ensure projects are delivered on time.
Identify and raise risks to supervisors promptly at different levels and phases of project development.
Research and introduce new trends and skills to team members and support upskilling so new ideas and technologies can be incorporated in a timely and effective manner.

Desired Qualifications

Industry-recognized certification such as Prince2 is an advantage.
Lean Six Sigma certification is preferred.

Technical Skills:

Knowledge of delivering multi-tech projects developed in Java / .Net (Framework 4.5 and above) / MS Power Platform / Salesforce / ServiceNow / Oracle and Other Open Source Frameworks
Fluent in using AI technologies in project management
Working knowledge of cloud technologies (MS Azure / AWS / GCP)
Knowledge of CICD, TDD and BDD approaches of software engineering
Should have demonstrable experience in waterfall and Agile-Scrum methodologies
Experience in using project and bug management tools eg. Clarizen, JIRA, TFS etc.
Industry recognized certification like PMP, Prince2 is an advantage
Knowledge of basic and advanced delivery tools such as Excel, PowerPoint, MS Project and Visio

Well versed in estimation of work using various methodologies eg. Function Point Analysis, Work Break Down Structure etc.

Soft Skills:

Good listening and consultative skills
Able to provide constructive Feedback
Negotiation and persuasion
Worked / exposure to software application management
Strong verbal and written communication skills with the ability to deal at all levels of the organization, with external stakeholder organizations
Strong business orientation ability to connect with global functions and work with global teams
Good presentation and interpersonal skills
Ability to handle internal clients
Time management and workload planning skills

Focus on quality and process optimization

Education Requirements

Mandatory

Post Graduate, preference for degree in Computer Science (MCA/BE/BTech)
Industry recognized certifications PMP

Desirable

LEAN Six Sigma certification preferred

Experience: 15 – 18 Years

Job Function

As a PMO Lead:

Leading PMO function managing multiple technology and cross-functional projects by demonstrating best project management practices, stakeholder and team management skills
Establish and own project management best practices, tools and techniques, SOPs etc.
Adept in creating management decks, reports, R&D on enterprise technology trends, good presentation skills
Planning, Monitoring and Controlling multiple projects using organizational processes and techniques
Manage relationships with internal stakeholders (Enterprise and business functions, Cyber Security, Corporate Audit etc.) and external partners (OEM, Implementation partners)
Quickly adaptable to organization's process framework, enterprise environment with a self-starter and go getter attitude
Managing team’s productivity, velocity, skills and talent development program within function
Managing enterprise dashboard, management reports and various organization’s event calendar in line with associated deliverables
Work on partner consolidation for various streams of managed support and tech CoEs
Keep a hawk eye on all projects phases, deliverables, quality and timelines to gets project delivered on time
Identify and raise risks to supervisors on time at different level and phases of project development
Candidate must have an innovator’s mindset to research, introduce new trends and skills to team members and help in upskilling so that timely inclusion of new ideas / technologies can be planned in effective manner

About the Company

EXL

Analyzes business data and runs outsourced operations

EXL analyzes business data and runs outsourced operations for insurers, healthcare payers, banks, retailers, and other large organizations. Its teams combine industry expertise with data engineering and AI to handle tasks such as claims processing, payment reviews, customer service, and finance within existing technology environments. The company also builds software, including LifePRO, which manages insurance policies, and EXLdata.ai, which connects fragmented data for use in AI systems. Clients pay for consulting projects, ongoing managed services, and software delivered through the cloud. EXL was founded in 1999 and is headquartered in New York City.

Company size: 10,001+
Company stage: IPO
Headquarters: New York City, New York
Founded: 1999

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