Senior Mortgage Loan Processor
About the job
- A high school diploma or general education degree (GED) is required; a bachelor's degree is preferred.
- Four to six years of related experience and/or training are required.
- Four to six years of mortgage lending or similar financial experience and/or education are preferred.
- The ability to work under stress and meet deadlines is required.
- The ability to operate related equipment to perform the essential job functions is required.
- The ability to read and interpret documents when required to perform the essential job functions is required.
- The ability to travel when required to perform the essential job functions is required.
- The ability to lift, move, or carry approximately 10 pounds when required to perform the essential job functions is required.
- Review and input incoming documents, including verification of employment, verification of deposit, and credit documents, into the Mortgage Loan Operating System.
- Review residential loan application files to verify that application data is complete and meets established standards, including mortgage type and amount, borrower assets and liabilities, and length of employment.
- Rerun the Automated Underwriting System to ensure that the same automated decision remains applicable.
- Recommend denial of loans that do not meet standards.
- Call specified companies to obtain property abstracts, surveys, and appraisals when needed.
- Determine whether an appraisal should be ordered and what type is required.
- Review appraisals for errors and compliance with underwriting criteria, and notify the lender of discrepancies.
- Inform the supervisor of discrepancies in title or survey information.
- Assemble files in the electronic imaging system and review them for completeness and accuracy.
- Note the estimated closing date and type of transaction.
- Read notepads for pertinent information not obvious in the file, identify missing items, and notify the appropriate party.
- Order updates to credit reports.
- Request documentation that was not previously requested.
- Reconcile the Mortgage Loan Operating System and Automated Underwriting System.
- Gather all required documentation before closing and resubmit the file for final approval.
- Submit mortgage loan application files for underwriting approval.
- Order flood determinations.
- Type and mail approval and denial letters to applicants.
- Confirm the closing date and closing location.
- Send construction packages to branch lenders when necessary.
- Prepare closing sheets and send files to the closing department for settlement.
- Record denial or withdrawal status in the Mortgage Loan Operating System and print the appropriate package.
- Submit denied files to underwriting for review and signatures.
- Reconcile fees to determine whether funds are missing.
- Record loan-status data, including the number of new applications and loans approved, canceled, or denied.
- A bachelor's degree is preferred.
- Four to six years of mortgage lending or similar financial experience and/or education are preferred.
About the company
Hancock Whitney is a regional bank with more than $35 billion in assets that serves Mississippi, Alabama, Florida, Louisiana, and Texas, plus loan offices in Nashville and Atlanta. It offers traditional and online banking, commercial and small-business banking, private banking, trust and investment services, healthcare banking, and mortgage lending. The company helps clients manage money, borrow, invest, and plan for future needs through its network of offices and online platforms. Its goal is to be a trusted financial partner by upholding values of honor, integrity, strength, service, teamwork, and personal responsibility while supporting communities and associates.
Company Size
1,001-5,000
Company Stage
IPO
Headquarters
Gulfport, Mississippi
Founded
1899
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Simplify's Take
What believers are saying
- Hancock Whitney completed One Florida Bank on August 1, 2026, adding Orlando scale.
- Second-quarter 2026 loans rose 10% annualized and deposits rose 8% annualized.
- October 20, 2026 earnings should showcase margin expansion after July's 3.6% revenue growth.
What critics are saying
- S&P expects 2026 capital ratios to fall from buybacks and the OFB purchase.
- One Florida Bank integration in August 2026 risks client runoff and systems disruption.
- Commercial real estate stress can push criticized loans above June 2026 levels, weakening earnings.
What makes Hancock Whitney unique
- Hancock Whitney spans Gulf South markets with 180-plus centers and 2026 Orlando entry.
- Its 2025 Sabal acquisition created a $49 billion wealth-management platform across five states.
- S&P affirmed BBB in May 2026, citing strong earnings and capital discipline.
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Hancock Whitney celebrates grand reopening of renovated Elmwood financial center. October 1, 2026 Updated Harahan location reflects Hancock Whitney's continued commitment to serving clients and communities across the New Orleans region Travel Guides & Travelogues HARAHAN - Hancock Whitney celebrated the grand reopening of its newly renovated Elmwood financial center this week, underscoring Hancock Whitney's longstanding commitment to serving individuals, families and businesses in Harahan and across the greater New Orleans region. Located at 5200 Mounes St., the refreshed financial center offers an enhanced environment designed to better serve Hancock Whitney clients and provide convenient access to the bank's comprehensive financial services. Hancock Whitney leaders, associates, clients and community members gathered Wednesday, September 23, for a ribbon-cutting ceremony commemorating the reopening. The celebration also featured special appearances by the New Orleans Saints' mascot and the Saints' Super Bowl trophy, along with refreshments and giveaways for guests. "We're proud to welcome our clients and neighbors back to the newly renovated Elmwood financial center," said Elizabeth Hefler, Greater New Orleans Regional President. "This investment reflects our commitment to being a strong, accessible financial partner for the people and businesses we serve throughout Jefferson Parish and the greater New Orleans region. We look forward to continuing to build relationships and help our clients achieve their financial goals from this refreshed location." The renovation reflects Hancock Whitney's longstanding focus on providing clients with both personalized, local service and access to a broad range of financial solutions, including personal and business banking, lending, wealth management and other financial services. About Hancock Whitney Since the late 1800s, Hancock Whitney has embodied core values of Honor & Integrity, Strength & Stability, Commitment to Service, Teamwork, and Personal Responsibility. Hancock Whitney offices and financial centers in Texas, Louisiana, Mississippi, Alabama, and Florida offer comprehensive financial products and services, including traditional and online banking; commercial and small business banking; private banking; trust and investment services; healthcare banking; and mortgage services. The company also operates combined loan and deposit production offices in the greater metropolitan areas of Nashville, Tennessee, and Atlanta, Georgia. More information is available at www.hancockwhitney.com. NEW ORLEANS - For the seventh consecutive year, Hancock Whitney, in partnership with the Greater New Orleans Foundation, is now accepting competitive grant applications from eligible non-profit organizations that promote first-time homebuyer programs; nonprofit developers who provide home rehabilitation, renovations and repairs; and organizations that provide access to disaster mitigation... October 17, 2024 NEW ORLEANS - For the eighth consecutive year, Hancock Whitney, in partnership with the Greater New Orleans Foundation, is now accepting competitive grant applications from eligible non-profit organizations whose missions address food insecurity, workforce development, youth programs (non-sports), or whose core teams are supported by AmeriCorps volunteers across the five Gulf... Travel Guides & Travelogues October 16, 2025 NEW ORLEANS - For the fourth year in a row, Hancock Whitney, in partnership with the Greater New Orleans Foundation, is offering competitive grant opportunities to help nonprofits broaden community development efforts across the five Gulf Coast states the bank serves. Funding for the 2021 Hancock Whitney Opportunity Grants - part of... October 5, 2021
Terrebonne General foundation to host 14th annual Rooftop fundraiser this October. September 30, 2026 Discover more Newspaper advertising space Local news subscription The Foundation for Terrebonne General Health System ("Foundation") is hosting its 14th annual The Rooftop fundraiser presented by Hancock Whitney on Thursday, October 1, at 6:00 PM atop the Terrebonne General Parking Garage. Enjoy delicious food and spirits from local restaurants while taking in a unique sunset view of downtown Houma. This year's theme is "Swamp Pop on the Rooftop," which will feature fun games like "The Oyster Shack," "Pumpkin Throwdown," "Fish Fly or Flop," and "Stir 'Da Roux" along with a silent auction and Makin' Groceries Half and Half sponsored by Cannata's while listening to great music by Rockin' Dopsie, Jr. Discover more Digital newspaper access Magazine subscriptions All proceeds from this event support the Foundation's mission to improve the health and well-being of people in South Louisiana. The Foundation helps fund many initiatives in its community, such as: * The Mobile CARE clinic, which provides wellness education and free health screenings to the public. * Newborn babies and families through the Neonatal Intensive Care Unit (NICU) at Terrebonne General. * Terrebonne Parish schools, students, student-athletes, and coaches. * Supports patients in need, social services, and community outreach programs for Terrebonne General. Tickets are just $65 and can be purchased at The Rooftop 2026. Sponsorships are available by calling 985-873-4603 or by emailing [email protected]. September 20, 2026
Hancock Whitney reopens renovated Harahan financial center. KEY TAKEAWAYS: * Hancock Whitney reopened its renovated Elmwood financial center at 5200 Mounes St. in Harahan. * The updated location serves individuals and businesses throughout Jefferson Parish and Greater New Orleans. * Services include personal and business banking, lending and wealth management. * Hancock Whitney marked the reopening with a ribbon-cutting ceremony attended by bank leaders, employees, clients and community members. Hancock Whitney has reopened its renovated Elmwood financial center in Harahan, an investment the bank says will strengthen its services for individuals and businesses in Jefferson Parish and the greater New Orleans area. The financial center, located at 5200 Mounes St., underwent renovations designed to update the space and provide customers with access to the bank's personal and business banking, lending, wealth management and other financial services. Hancock Whitney marked the reopening with a ribbon-cutting ceremony attended by bank executives, employees, clients and community members. "We're proud to welcome our clients and neighbors back to the newly renovated Elmwood financial center," said Liz Hefler, Hancock Whitney's GNO regional president. "This investment reflects our commitment to being a strong, accessible financial partner for the people and businesses we serve throughout Jefferson Parish and the greater New Orleans region." Hefler said the bank plans to continue using the Harahan location to serve customers and build relationships across the region. The reopening celebration also included appearances by the New Orleans Saints mascot and the team's Super Bowl trophy, along with refreshments and giveaways. The renovation comes as Hancock Whitney continues to maintain a banking presence across the Gulf South. The company operates financial centers in Louisiana, Mississippi, Alabama, Florida and Texas, offering consumer and commercial banking, small-business banking, private banking, mortgage, trust and investment services. Hancock Whitney also operates loan and deposit production offices in the Nashville, Tennessee, and Atlanta metropolitan areas.
Hancock Whitney Corp. shares have gained 16.9% year to date, outperforming the S&P 500's 11.6% rally and peers Bank OZK and F.N.B. Corp, which rose 5.8% and 6.4% respectively. The company's revenues have grown at a 3.6% compound annual rate from 2020 to 2025, supported by loan growth. Last month, Hancock Whitney closed its acquisition of OFB Bancshares, expanding its presence in Orlando, Jacksonville, and Florida Panhandle. The firm's net interest margin has improved from 3.26% in 2022 to 3.47% in 2025. Management expects modest margin expansion in the second half of 2026 in a flat-rate environment. As of 30 June 2026, Hancock Whitney's CET1 ratio stood at 13.18%. The company raised its quarterly dividend by 11.1% in January 2026, following increases of 12.5% in 2025 and 33.3% in 2024.
Hancock Whitney reported second-quarter 2026 revenue of $401.36 million, up 6.9% year-over-year, beating the consensus estimate of $396.38 million by 1.26%. Earnings per share came in at $1.55, matching analyst expectations and up from $1.37 in the prior-year quarter. The bank's net interest margin held steady at 3.6%, in line with analyst forecasts. Its efficiency ratio of 55.3% slightly outperformed the 55.8% estimate. Total net charge-offs as a percentage of average loans remained at 0.2%, meeting expectations. Average total interest-earning assets reached $33.21 billion, exceeding the $32.82 billion estimate. Nonperforming loans totalled $113.68 million, slightly above the $110.97 million forecast. Shares have gained 9.2% over the past month. The stock currently holds a Zacks Rank of 3, suggesting it may track broader market performance near-term.