Suvoda

SaaS-driven IRT for clinical trials

Junior Technical Analyst

Customer SupportConfirmed live in the last 24 hours

Full-timeRemote in RomaniaNo salary listed

About the Job

Requirements

A bachelor's degree in Computer Science is required.
Between 1 and 2 years of experience in a similar technical role, including writing Python scripts and working with SQL and Django.
Knowledge of SQL scripting and databases.
Ability to read and analyze application logs.
Experience with version control, such as Git.
Experience working in a fast-paced, technical support-oriented role.
Ability to communicate effectively with team members and management.
Prioritization of security and privacy.
Ability to independently manage time and priorities while meeting deadlines.
Troubleshooting, problem-solving, and analytical abilities.
Attention to detail.

Responsibilities

Liaise with Services, Product, and Support to investigate production issues and requests, using PostgreSQL, Django, and Python daily.
Propose and implement short-term application solutions when applicable.
Take ownership of production issues and drive escalations.
Research and resolve issues using critical and logical thinking, ensuring financial data integrity.
Write, execute, and validate Python-based scripts for data changes and bulk data corrections in a production environment.
Manage priorities through a ticketing system.
Support technical customer implementations involving sensitive financial information.
Assist in documenting technical work instructions.
Recommend continuous improvements to operational and technical efficiencies.
Coordinate with Engineering and Product teams on future enhancements and capabilities.
Understand Suvoda products, technical capabilities, and custom solutions.
Support application server management, deployment, and troubleshooting in lower and production environments.
Perform other duties, assignments, and special projects as circumstances necessitate.

Desired Qualifications

Linux/Unix and Bash scripting experience is preferred.
JavaScript or TypeScript experience is a plus.
Open-source software or web application development experience is a plus.
Experience configuring and populating a knowledge base tool is a plus.
Experience supporting technologies in the financial or clinical trial space is preferred.
Experience with OWASP security best practices is a plus.

The Technical Analyst operates as a liaison between development, operations and additional staff to research and solve application maintenance requests. Technical Analysts are curious, resourceful problem-solvers who love diving into code, troubleshooting complex issues, and taking on technical challenges within a SaaS environment.

The working schedule for this role is between 14:00 - 22:00 EEST.

This is a remote role across Romania.

Responsibilities

Liaise with Services, Product, and Support to investigate production issues/requests, with daily use of PostgreSQL, Django, Python
Propose and implement short term solutions for applications when applicable
Take ownership of production issues and drive escalations
Research and resolve issues using critical and logical thinking, ensuring financial data integrity and
Write, execute, and validate Python-based scripts for data changes and bulk data corrections in a production environment
Manage priorities through ticketing system
Support technical customer implementations involving sensitive financial
Assist in documentation of technical work instruction
Recommend continuous improvement of operational and technical efficiencies
Coordinate with Engineering and Product teams on future enhancements and capabilities
Ability to understand Suvoda products, technical capabilities, and custom solutions
Support application server management, deployment, and troubleshooting of lower and production environments
Perform other duties, assignments, and/or special projects as time or circumstances necessitate

Requirements:

Bachelor’s degree in Computer Science
Between 1- 2 years of experience in a similar technical role (writing python scripts, working w Sql and Django)
Knowledge of SQL scripting and databases
Linux/Unix and Bash scripting experience is preferred
JavaScript or Typescript experience is a plus
Ability to read and analyze application logs
Version control experience (e.g: git)
Open source software/web application development experience is a plus
Highly collaborative team player
Experience working in a fast-paced technical support-oriented role
Ability to communicate effectively with team members and management
Prioritisation of security and privacy
Self-starter with the ability to independently manage time and priorities while meeting deadlines
Sharp troubleshooting, problem solving, and analytical abilities
Attention to detail
Experience with configuring and populating a knowledge base tool is a plus
Willingness to explore new technologies
Experience supporting technologies in the Financial or Clinical Trial space preferred
Experience with OWASP security best practices is a plus

#LI-AA1

We are aware that an individual(s) are fraudulently representing themselves as Suvoda recruiters and/or hiring managers. Suvoda will never request personal information such as your bank account number, credit card number, drivers license or social security number — or request payment from you — during the job application or interview process. Any emails from the Suvoda recruiting team will come from a @suvoda.com email address. You can learn more about these types of fraud by referring to this FTC consumer alert.

As set forth in Suvoda’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

If you are based in California, we encourage you to read this important information for California residents linked here.

About the Company

Suvoda

SaaS-driven IRT for clinical trials

Suvoda provides a modular SaaS platform for managing complex clinical trials through an Interactive Response Technology (IRT) system. It handles patient randomization, drug supply management, and trial data collection, and offers virtual trial capabilities such as direct-to-patient shipping. The modular design lets customers configure and deploy the system quickly, often in about four weeks, with ongoing updates and support. Its goal is to help pharmaceutical companies, biotech firms, and CROs run complex trials more efficiently and speed the introduction of new treatments by offering flexible, rapid-start solutions.

Company size: 1,001-5,000
Company stage: Early VC
Total funding: $40M
Headquarters: Conshohocken, PA
Founded: 2012

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