Sedona Digital

Technology transformation partner for financial services

Jira Administrator & Integrations Specialist - Security

Enterprise ApplicationsConfirmed live in the last 24 hours

Full-timeRemote in SerbiaNo salary listed

About the Job

Requirements

Strong, demonstrable experience administering Jira Software and Jira Service Management.
Hands-on experience integrating Jira Service Management with CrowdStrike Falcon, including the Falcon platform’s native Jira connector or API-based integration.
Working knowledge of CrowdStrike Next-Gen SIEM and how detections and incidents surface for downstream ticketing workflows.
Comfort with REST APIs, webhooks, and Jira Automation or ScriptRunner for workflow logic.
Ability to work independently during UK business hours.
Good asynchronous communication.

Responsibilities

Design and implement the integration between Jira Service Management and CrowdStrike Falcon, connecting Falcon alerts and detections to Jira Service Management tickets for structured incident triage and response.
Administer and optimize the existing Jira Software and Jira Service Management instance, including workflows, permission schemes, automation rules, service-level agreement configurations, and queues.
Configure bidirectional synchronization between Jira Service Management and CrowdStrike Next-Gen SIEM, ensuring alert status, assignment, and resolution data flows accurately between platforms.
Build automation rules and escalation workflows that reflect the security operations process end-to-end.
Maintain API and webhook configurations, troubleshoot integration failures, and keep the connection between platforms reliable.
Work with the security team to align Jira Service Management queues and service-level agreements with CrowdStrike detection severity and incident classification.
Document all configurations and changes clearly.

Desired Qualifications

Atlassian certification (ACP-100 or equivalent).
Broader CrowdStrike Falcon platform experience, including Endpoint, Identity, or Spotlight.
Experience in a security operations or managed service provider environment.

Jira Administrator & Integrations Specialist - Security

Sedona Digital · Serbia (Remote) · Contract · Posted 2026-11-03

Workplace: remote

Department: Engineering

Description

Accelerate your development and exposure to enterprise security technologies, managed services, and cloud security. Join Sedona Digital, a fast-growing scale-up organisation with the ambition to be recognised as a leading technology company.

We obsess about our customers
We build outstanding technical solutions
We create an awesome culture
We accelerate learning and careers

We’re looking for a hands-on Jira Administrator to take ownership of our existing Jira and Jira Service Management instance and deliver a key integration with CrowdStrike.

Your activities will include:

Design and implement the integration between JSM and CrowdStrike Falcon — connecting Falcon alerts and detections to JSM tickets for structured incident triage and response
Administer and optimize our existing Jira Software and JSM instance — workflows, permission schemes, automation rules, SLA configurations, and queues
Configure bidirectional sync between JSM and CrowdStrike Next-Gen SIEM, ensuring alert status, assignment, and resolution data flows accurately between platforms
Build automation rules and escalation workflows that reflect our security operations process end-to-end
Maintain API and webhook configurations, troubleshoot integration failures, and keep the connection between platforms reliable
Work closely with the security team to align JSM queues and SLAs with CrowdStrike detection severity and incident classification
Document all configurations and changes clearly

Requirements

Strong, demonstrable experience administering Jira Software and Jira Service Management
Hands-on experience integrating JSM with CrowdStrike Falcon — including the Falcon platform’s native Jira connector or API-based integration
Working knowledge of CrowdStrike Next-Gen SIEM and how detections and incidents surface for downstream ticketing workflows
Comfortable with REST APIs, webhooks, and Jira Automation or ScriptRunner for workflow logic
Able to work independently, UK business hours, with good async communication

Nice to have

Atlassian certification (ACP-100 or equivalent)
Broader CrowdStrike Falcon platform experience (Endpoint, Identity, Spotlight)
Experience in security operations or MSP environment

Apply

Apply at Sedona Digital

About the Company

Sedona Digital

Technology transformation partner for financial services

Sedona Digital provides technology transformation services for financial services (banking and insurance) and enterprise clients in life sciences and IT. It organizes work into Strategy, Innovate, and Operate, helping clients create roadmaps, build software, modernize data architectures, and implement AI and cloud migrations (with Microsoft Azure). It differentiates itself by embedding senior practitioners in client teams and maintaining ISO 27001 and ISO 9001 certifications, offering a single flexible partner from strategy to ongoing operations. Its goal is to enable UK and US financial enterprises to transform and run technology platforms that are secure, compliant, and efficient.

Company size: 51-200
Company stage: Not listed
Total funding: Not listed
Headquarters: London, United Kingdom
Founded: Not listed

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