Full-Time

Sales Representative

Everstory Partners

Everstory Partners

1,001-5,000 employees

Operator of cemeteries, funeral homes, cremation

Compensation Overview

$50k - $65k/yr

Glen Burnie, MD, USA

In Person

Occasional offsite customer appointments, community outreach, and networking events are required.

Category
Sales & Account Management (1)
Required Skills
Microsoft Office
Sales
Lead Generation
Computer Networking
CRM
HubSpot
Salesforce
Customer Service

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Requirements
  • A high school diploma or equivalent is required.
  • One year of experience in sales, including outside sales, business-to-consumer sales, sales consulting, customer service, business development, account management, or other relationship-based roles is preferred.
  • Experience using customer relationship management software, including HubSpot, Salesforce, Microsoft Dynamics, or similar sales and lead-management platforms is preferred.
  • Comfort working in a commission-based, performance-driven sales environment, including prospecting, lead generation, and developing new business.
  • Strong sales communication, relationship-building, negotiation, consultative selling, and customer service skills.
  • Strong organizational and time-management skills with the ability to manage multiple sales leads, customer appointments, prospects, and follow-up activities.
  • Comfort using email, Microsoft Office, and other common business applications.
  • Ability to maintain discretion and confidentiality when handling sensitive customer and family information.
  • Availability to work occasional evenings, weekends, and holidays based on business needs.
  • A valid driver's license and access to a personal vehicle are required for local customer appointments, community outreach, and networking events.
  • Ability to obtain and maintain all applicable state-required licenses or registrations within 60 days of employment, or within the timeframe required by applicable state law.
Responsibilities
  • Meet with individuals and families to understand their needs and recommend appropriate funeral and cemetery products and services.
  • Sell pre-need and at-need funeral services, cemetery property, memorialization products, and related merchandise.
  • Build and maintain a pipeline of prospective customers through lead generation, outbound prospecting, referrals, networking, and community outreach.
  • Respond to inbound leads, customer inquiries, and walk-in opportunities.
  • Conduct follow-up with prospective customers throughout the sales process.
  • Develop long-term relationships with customers, families, and members of the local community.
  • Explain products, services, pricing, and available options in a clear and compassionate manner.
  • Guide customers through purchasing decisions and complete required sales contracts and documentation.
  • Use HubSpot to manage leads, customer relationships, appointments, follow-up activity, and sales opportunities throughout the sales process.
  • Attend funeral and memorial services as appropriate to support families.
  • Participate in community events, networking opportunities, and offsite customer appointments.
  • Partner with funeral home, cemetery, operations, and location leadership teams to provide a positive customer experience.
Desired Qualifications
  • One year of experience in sales, including outside sales, business-to-consumer sales, sales consulting, customer service, business development, account management, or other relationship-based roles.
  • Experience using customer relationship management software, including HubSpot, Salesforce, Microsoft Dynamics, or similar sales and lead-management platforms.
  • Bilingual or multilingual proficiency, particularly in Spanish, Chinese (Mandarin or Cantonese), Tagalog/Filipino, Vietnamese, or Arabic.

Everstory Partners owns and operates cemeteries, funeral homes, and cremation facilities across the United States and Puerto Rico, providing end-of-life services such as burial, cremation, and funeral planning along with related merchandise. It earns revenue directly from selling burial plots, cremation and funeral services, and memorial items, and it grows its network through strategic acquisitions. It distinguishes itself by owning a large, integrated network of facilities that allows centralized pricing, standardized service levels, and a broad geographic footprint. Its goal is to offer comprehensive, accessible deathcare services across its growing network and to help families plan and carry out memorial and end-of-life arrangements with clarity and support.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Altamonte Springs, Florida

Founded

1999

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Simplify Jobs

Simplify's Take

What believers are saying

  • 2025 revenue topped $430 million, while net operating income rose 54.9%.
  • Pre-need sales climbed 16.2%, strengthening future revenue visibility.
  • June 10, 2026 Franklin Memorial Park added a 60-acre New Jersey asset.

What critics are saying

  • September 2026 class-action litigation alleges wrongful burials at Pine Forest and Montlawn.
  • Repeated burial-mixup allegations destroy trust and invite punitive damages, refunds, and regulators.
  • A sustained scandal collapses pre-need sales, the industry's lifeblood, within months.

What makes Everstory Partners unique

  • Everstory operates 460-plus sites across 22 states and Puerto Rico, giving rare scale.
  • Its 2025 PlotBox rollout digitized cemetery contracts and mapping across nearly 400 locations.
  • The Franklin Memorial Park deal shows dense local clustering in New Jersey.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short-Term Disability

Long-Term Disability

401(k) Company Match

Paid Vacation

Tuition Reimbursement

Employee Discount Programs

Company News

FuneralVision.com
Jun 26th, 2026
Vista Funeral Home in Florida completes extensive renovations.

Vista Funeral Home in Florida completes extensive renovations. Everstory Partners, one of the nation's largest owners and operators of funeral homes, cemeteries, and crematories, has completed extensive renovations at Vista Funeral Home, modernizing the longtime Miami Lakes, Florida location to better serve families with welcoming spaces designed for comfort, connection, and remembrance. The renovation marks the funeral home's first major update in 45 years and reflects Everstory Partners' ongoing investment in modernizing funeral homes across the country to better serve today's families. "This renovation is about more than updating a building. It is about strengthening our connection to the families we serve every day," Jeff Hilliker, area vice president, Everstory Partners, said at the ribbon-cutting event. "We recently had a family share that they were still considering their plans, and seeing the care and thought put into this space gave them confidence in moving forward with us." "Moments like that remind us why these investments matter," he added. "Every detail was designed with today's families in mind, helping us better serve them when they need us most." The ribbon-cutting event also included local community leaders and representatives. Attendees included representatives from the offices of Mayor Daniella Levine Cava and Miami-Dade County Commissioner René García, underscoring the renovation's significance to the Hialeah-Miami Lakes community. Vista Funeral Home opened in the early 1980s as the Miami area was experiencing significant growth and has served South Florida families for more than four decades. The funeral home predates the incorporation of the city of Miami Lakes, where it is located. Throughout the funeral home, the renovations introduced modern design elements, including updated colors, furnishings, and fixtures, creating a warm, inviting atmosphere. Key renovation highlights include: * Multifunctional gathering spaces designed to support services, receptions, and meaningful moments for families and guests. * Private cremation suite offering families a dedicated, intimate space for reflection and a final farewell. * Hospitality-driven features, including java bars, to create a more welcoming and comfortable environment. * Integrated technology and intentional design elements that enhance services while fostering reflection, connection, and remembrance. "Our team's dedication and compassion are what truly bring this space to life," said Stephanie Hernandez, general manager of Vista Funeral Home. "It is an honor to serve the Hialeah-Miami Lakes community, and we are proud to continue providing families with care and support for years to come." About Everstory Partners Everstory Partners' mission is to create supportive spaces where individuals and families can find solace, meaning, and hope in the midst of loss. Since 1999, the company has grown to include more than 460 cemetery, funeral, and crematory locations serving more than 66,000 families a year across the United States (including Puerto Rico) on both a pre-need and at-need basis. Everstory is its brand promise, created in April 2023, to destigmatize deathcare with a unique blend of long-standing traditions of caring for the deceased with a fresh perspective that death is a natural and beautiful part of the human experience that should be planned and celebrated. Visit everstorypartners.com to learn more and memorialplanning.com for a list of properties and contact information. Leave a message. Your email address will not be published. Required fields are marked *

Connecting Directors
Jun 11th, 2026
Everstory Partners acquires Franklin Memorial Park.

Everstory Partners acquires Franklin Memorial Park. We believe that every funeral director should have the tools to succeed. With the help of our field-leading partners, we publish daily funeral industry news and provide free tools to help our readers advance their careers and grow their businesses. Our editorial focus on the future, covering impact-conscious funeral care, trends, tech, marketing, and exploring how today's funeral news affects your future. New Jersey cemetery and crematory to join the Memorial Planning network Altamonte Springs, Fla. (June 10, 2026) - Everstory Partners, one of the nation's largest owners and operators of funeral homes, cemeteries, and crematories, has acquired Franklin Memorial Park in North Brunswick Township, N.J., from the Pace family. Terms of the deal were not disclosed. The acquisition represents Everstory's seventh location in New Jersey, including three other locations in Central Jersey. "This property has served New Jersey families with dignity and care for generations," said Matthew Sobon, senior vice president of operations, Everstory Partners. "As with all of our acquisitions, we will ensure we preserve that legacy while enhancing the service experience through our customer-focused standards. We are also excited to welcome the Franklin Memorial Park team to Everstory Partners. Their dedication to serving families has built the reputation this memorial park enjoys today, and we look forward to supporting them as they continue that important work." Franklin Memorial Park was founded in the 1930s and has been owned by the Pace family for many years. The acquisition includes an approximately 60-acre cemetery and two mausoleums, the Chapel of Meditation and the Chapel of Serenity. The Chapel of Serenity was recently expanded to add 1,300 crypt spaces and 330 cremation niches. "As I've come to know Everstory Partners, I've found a company that shares our commitment to providing families with comfort, serenity and a lasting place of remembrance," said Jon Pace, owner and operator. "Their other locations in the area show their expertise in long-term stewardship and preserving the legacy of facilities like our family's memorial park." "However, to ensure Franklin Memorial Park serves our community for generations to come, we needed a partner to help the park continue to evolve while preserving the standards of care families expect," Pace added. "Everstory is leading those changes and has the resources needed to invest in modernization, technology and service upgrades." Everstory continues to invest in technology and innovation across its network. In 2025, the company announced a partnership with PlotBox, a cloud-based deathcare management and cemetery mapping platform that helps improve cemetery operations and gives families greater flexibility when exploring memorialization options. "We want our families to feel the compassion we have for them during the times when they need us most," Sobon said. "The investments we are making across our organization - from technology and operational improvements to employee development and customer service - are helping us better serve families and communities every day." About Everstory Partners Everstory Partners' mission is to create supportive spaces where individuals and families can find solace, meaning, and hope in the midst of loss. Since 1999, the company has grown to include more than 460 cemetery, funeral, and crematory locations serving more than 66,000 families a year across the United States (including Puerto Rico) on both a pre-need and at-need basis. Everstory is our brand promise, created in April 2023, to destigmatize deathcare with a unique blend of long-standing traditions of caring for the deceased with a fresh perspective that death is a natural and beautiful part of the human experience that should be planned and celebrated. Visit everstorypartners.com to learn more and memorialplanning.com for a list of properties and contact information.

Associated Press
May 8th, 2026
Everstory Partners reports 55% rise in net operating income and $432M revenue in 2025

Everstory Partners, one of America's largest deathcare providers, has released its 2025 year-in-review report showing significant operational and financial growth. The company reported a 54.9% increase in net operating income and more than $430 million in revenue. The firm served 66,603 families across its network of over 460 cemetery, funeral and crematory locations, completing 116,467 work orders. Pre-need sales increased 16.2%, whilst the company received 2,844 four- and five-star reviews. Everstory employs 2,525 people and has focused on strengthening processes and organisational culture. CEO Lilly Donohue emphasised the company's commitment to continuous improvement, stating that progress means "showing up every day, determined to do better for the next family who places their trust in us.

PR Newswire
May 22nd, 2025
Everstory Partners Earns 2025 Great Place To Work Certification™

ALTAMONTE SPRINGS, Fla., May 22, 2025 /PRNewswire/ -- Everstory Partners is proud to be Certified™ by Great Place To Work® for 2025. The prestigious award is based entirely on what current employees say about their experience working at Everstory and its family of brands.Great Place To Work® is the global authority on workplace culture, employee experience, and the leadership behaviors proven to deliver market-leading revenue, employee retention and increased innovation

PR Newswire
Mar 23rd, 2025
Everstory Partners Announces Industry-Changing, Tech-Focused Advancements In Planning End-Of-Life Services

ALTAMONTE SPRINGS, Fla., March 20, 2025 /PRNewswire/ -- In the span of less than a year, Everstory Partners transformed its business from one that relied on historic paper maps and contracts to one built on world-class software. Now, its nearly 400 cemetery locations offer digitized contracts and services – the majority accompanied by aerial drone mapping – to all their families and customers. This transformation is the fulfillment of an acute need that Lilly Donohue, CEO of Everstory, recognized upon joining the company in late 2022. "When I joined Everstory, our teams wrote paper contracts for in-ground burials and mausoleum interments based on paper maps that could be 50 or 100 years old. Our systems and processes had not evolved, and our families and employees deserve better than that. So, during 2024, we digitized services and contracts at all our cemetery locations