Operational Incidents & Problems Management Analyst 2
Santander
Operational Incidents & Problems Management Analyst 2
Santander
Global retail and commercial banking group
WHAT YOU WILL BE DOING
Performs tasks to set up, operate, monitor, troubleshot and execute preventive maintenance on the entire platform in accordance with established procedures and guidelines.
WHAT WE ARE LOOKING FOR
EXPERIENCE
3 to 5 years of relevant work experienceEDUCATION
FPII/ Higher Technical Diploma: Computer and Telecommunications EngineeringCOMPETENCIES
Accuracy and Attention to Detail (Extensive Experience), Agile Modeling (Working Knowledge), Cloud Computing (Working Knowledge), Cross-Team Integration (Working Knowledge), Database Backup and Migration (Working Knowledge), Information Security Management (Working Knowledge), Inspiring and executing transformation (Working Knowledge), Mainframe Hardware (Working Knowledge), Mainframe Operating Systems and Platforms (Working Knowledge), Open Systems and Platforms (Working Knowledge), Planning and Organizing (Working Knowledge), Server Operating Systems and Platforms (Working Knowledge), Storage Management (Working Knowledge), Taking Ownership (Working Knowledge), Technical Troubleshooting (Working Knowledge)Santander is a global bank focusing on retail and commercial banking in Europe and the Americas, serving individuals and SMEs with regional franchises and a broad consumer finance arm, plus a Corporate & Investment Banking division for multinational clients. It uses its Gravity cloud platform to migrate core banking and rapidly deploy digital services such as Openbank across markets, combining fintech-style agility with a bank's balance sheet. The bank differentiates itself by marrying a large retail footprint with global CIB capabilities under the One Santander verticals model to boost efficiency and cross-border revenue. Its goals include improving returns on tangible equity and financing the green economy through sustainable finance and renewable energy projects.
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