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Full-Time

PMO Analyst

Posted on 7/2/2024

Deliveroo

Deliveroo

5,001-10,000 employees

Online food delivery connecting customers and restaurants

Food & Agriculture
Consumer Software

Senior, Expert

London, UK

Category
Procurement & Sourcing
Supply Chain Management
Operations & Logistics
Required Skills
Agile
Communications
Management
JIRA
Requirements
  • A minimum of 5 year's experience as a PMO analyst, project manager, or a similar role within a technology setting.
  • Experience of process development and driving adoption of those processes.
  • Excellent knowledge of agile project management methods and processes including Kanban, Lean, and Scrum.
  • A solid understanding of Portfolio management.
  • Experience of Capacity planning and Resource Management.
  • Expert in project management toolsets such as Jira.
  • Experience of creating data driven performance reports & dashboards using Google LookerStudio or equivalents to show project and programme progress against defined KPI’s.
  • Experience in project budgeting and reconciling forecast and actuals at the project level.
  • Able to identify delivery risks and maintain a programme level risk log.
  • Excellent written communication skills, we write narratives rather than slide decks.
  • Great stakeholder management, dealing with multiple stakeholders at varied levels of the organisation.
  • You should be a self-starter, driven, and collaborative, and be comfortable adapting to change and learning quickly in a dynamic organisation.
Responsibilities
  • Leading the adoption of agile project management (Kanban, Lean, and Scrum) methods using standard strategies, based on templates and toolsets.
  • Monitoring existing projects to ensure timely execution and completion.
  • Gathering and analysing project data and building dashboards to present findings.
  • Preparing project status reports for management review.
  • Implementing and running a “Front Door” process for taking on new work.
  • Building a Demand and Resource management capability.

Deliveroo connects customers with a variety of restaurants through its online food delivery service. Customers can place orders via the Deliveroo website or mobile app, which are sent to partner restaurants. Once the food is ready, Deliveroo's network of delivery riders brings it directly to the customer's home. This system allows restaurants to expand their reach without handling their own delivery logistics. Deliveroo earns money by charging restaurants a commission on orders and customers a delivery fee. They also offer a subscription service, Deliveroo Plus, which gives customers unlimited free delivery for a monthly fee, encouraging loyalty and providing consistent revenue. Additionally, Deliveroo engages in community initiatives, such as providing free meals to NHS workers during the pandemic, which helps improve their public image and strengthen community relationships.

Company Stage

Series H

Total Funding

$2.2B

Headquarters

London, United Kingdom

Founded

2013

Growth & Insights
Headcount

6 month growth

2%

1 year growth

4%

2 year growth

2%
Simplify Jobs

Simplify's Take

What believers are saying

  • Deliveroo's diverse restaurant partnerships, ranging from fast food to high-end eateries, offer customers a wide array of dining options.
  • The launch of exclusive services like Plus Diamond and VIP schemes aims to attract high-spending customers, potentially increasing revenue.
  • Collaborations like the 'Hydration Station' initiative with Humantra show Deliveroo's commitment to rider welfare, which can improve rider satisfaction and retention.

What critics are saying

  • The food delivery market is highly competitive, with major players like DoorDash and Delivery Hero posing significant threats.
  • Recent financial losses and a 'sell' rating from Shore Capital indicate potential financial instability and investor skepticism.

What makes Deliveroo unique

  • Deliveroo's three-sided marketplace model efficiently connects customers, restaurants, and delivery riders, providing a seamless and integrated service.
  • The company's subscription service, Deliveroo Plus, offers unlimited free delivery, enhancing customer loyalty and providing a steady revenue stream.
  • Deliveroo's involvement in community initiatives, such as providing free meals to NHS workers, strengthens its public image and community ties.
INACTIVE