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GXO Logistics

Contract logistics with warehousing and automation

Shift leader

Warehouse & FulfillmentPosted on Nov 11
Full-timeOss, NetherlandsIn-person

About the Job

Requirements

  • A college-level qualification is required; logistics-related education is preferred.
  • Experience in a similar team leader or shift leader position in a warehouse or logistics environment is required.
  • Strong people-management skills and the ability to motivate, coach and empower a large team are required.
  • Fluent English communication skills are required; Dutch is advantageous but not required.
  • A decisive, results-oriented approach, with strong communication and problem-solving skills, is required.
  • A strong sense of ownership and accountability, combined with the ability to work collaboratively, is required.
  • Experience with change management and the ability to guide teams through operational changes are required.
  • Good stakeholder-management skills and the ability to build effective working relationships are required.
  • A strong focus on safety, quality, productivity and continuous improvement is required.
  • Flexibility and willingness to work shifts are required.

Responsibilities

  • Lead, motivate, coach and develop Team Leaders, coordinators and warehouse colleagues, building a strong, engaged and high-performing team.
  • Discuss operational priorities with colleagues and ensure a clear and effective handover between shifts.
  • Instruct Team Leaders to start the shift kick-off and ensure that teams understand priorities, targets and expectations.
  • Monitor capacity across the department and, together with Team Leaders and coordinators, track productivity and performance across different areas.
  • Guide Team Leaders and coordinators in building effective teams, addressing challenges and removing operational bottlenecks.
  • Lead work meetings and conduct absence-related conversations, supporting attendance and employee engagement.
  • Assess employee performance and manage leave requests, timesheets and the quality of work delivered during the shift.
  • Ensure operations are carried out safely and in line with logistical planning, procedures and agreed key performance indicators.
  • Identify problems and bottlenecks, find practical solutions and initiate improvements, including opportunities related to mechanization.
  • Take responsibility for a complete and accurate end-of-shift handover.

Desired Qualifications

  • Logistics-related education is preferred.
  • Experience working with mechanized warehouse operations is a strong advantage.

About the Company

GXO Logistics

Contract logistics with warehousing and automation

GXO Logistics provides contract logistics services across warehousing, order fulfillment, reverse logistics, and transportation management. It serves e-commerce, retail, consumer packaged goods and industrial manufacturing clients with tailored, technology-driven supply chain solutions. The company operates through long-term contracts, typically on a cost-plus or fixed-fee basis, leveraging scale, automation, and data analytics to improve efficiency and cut costs for customers. A notable differentiator is GXO ServiceTech, which handles product returns and reverse logistics for retailers, manufacturers, and insurers, especially in consumer electronics. GXO’s goal is to reduce customers’ logistics costs and complexity by delivering end-to-end, tech-enabled logistics services at scale through long-term partnerships.

Company size
10,001+
Company stage
IPO
Headquarters
Greenwich, CT
Founded
2021

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