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eClerx

Data analytics and BPM outsourcing services

Principal Consultant Marketing Analytics

Strategy & Management ConsultingConfirmed live in the last 24 hours
Full-timeNo salary listedIn-person

About the Job

Requirements

  • An advanced degree (MBA, MS in Data Science, Statistics, or related field) with 8+ years of relevant experience, including 6+ years in analytics leadership, or a bachelor's degree with 12+ years of experience, including 8+ years in analytics leadership.
  • Marketing background with hands-on experience in marketing analytics, campaign measurement, or marketing performance management sufficient to engage credibly with a CMO organization.
  • Ability to articulate complex technical concepts and analytical recommendations to executive and non-technical stakeholders.
  • Ability to build and maintain strong relationships at the executive level within client organizations, including experience leading engagements remotely from an offshore delivery center.
  • Ability to translate ambiguous business priorities into structured, high-value analytical workstreams.
  • Expertise in marketing and commercial analytics, attribution modeling, and measurement frameworks applied to enterprise/B2B environments.
  • Understanding of cloud platforms (AWS, GCP, Azure) and data engineering/analytics tools such as Databricks, Snowflake, Power BI, and Tableau.
  • Experience managing and collaborating with distributed/offshore delivery teams and coordinating with onsite program managers and client stakeholders.
  • Leadership and people management skills focused on developing and retaining team talent.
  • Negotiation and governance skills to build consensus and drive alignment across steering and governance committees.

Responsibilities

  • Work directly with the client's CMO organization as the primary point of contact for senior marketing leadership, owning executive alignment, escalations, and participation in steering committee and governance reviews.
  • Ideate with the CMO organization and recommend approaches to measure client marketing efforts and activities, translating measurement needs into practical, data-driven frameworks.
  • Define market, account, persona, and engagement analyses to identify growth opportunities, prioritize focus areas, and provide actionable recommendations; build a roadmap covering attribution, measurement frameworks, and KPIs.
  • Analyze marketing and commercial performance, identify optimization opportunities, and provide data-driven recommendations grounded in attribution modeling and measurement frameworks.
  • Oversee project execution across the Data Engineer, Data Modeler, BI Specialist, and Automations Specialist roles, ensuring quality, timelines, and adherence to the agreed governance cadence.
  • Lead the conceptualization of data-driven solutions across market, account, and campaign intelligence, translating business requirements into actionable analytical blueprints that consider data availability and feasibility.
  • Foster collaboration across the team and the company's Centers of Excellence in Generative AI and Intelligent Process Automation to drive best practices, quality assurance, and reusable accelerators.
  • Provide strategic leadership to a hybrid offshore team of data engineers, data modelers, BI specialists, and automation specialists; hire, develop, and retain talent and align the team with organizational and client goals.

Desired Qualifications

  • Experience leading marketing analytics engagements or advisory teams for enterprise/technology clients, preferably in marketing, revenue, or commercial analytics.
  • Domain experience in IoT, instrumentation, or industrial automation.
  • Expertise across data engineering, data modeling, business intelligence/visualization, and AI-enabled automation (Generative AI/LLMs) sufficient to guide a multi-skill team.
  • Ability to convert market, account, and campaign data into actionable growth intelligence and communicate it to executive audiences.
  • Experience applying agile methodologies such as Scrum and proficiency with project management tools such as Jira and Asana.
  • Proficiency in SQL, Python, and/or R.
  • Experience with data visualization tools such as Power BI and Tableau.
  • Familiarity with problem-solving frameworks such as root cause analysis, Six Sigma, or Design Thinking applied to marketing/commercial analytics challenges.

About the Company

eClerx

Data analytics and BPM outsourcing services

eClerx Services Ltd. provides business process management and data analytics services to clients worldwide, focusing on financial services, telecom, retail, and technology. It helps clients by managing and optimizing data-intensive processes, acting as an extension of their operations through data management, automation, analytics, and consulting. Its offerings cover trade lifecycle management, risk and compliance in financial markets, digital services like content creation and e-commerce analytics, and customer operations optimization. Its differentiator is combining deep domain knowledge with data-driven insights and it pursues growth through strategic acquisitions, such as Personiv, to expand back-office and customer support capabilities, with the goal of helping clients run efficient, data-driven processes while focusing on core business.

Company size
10,001+
Company stage
IPO
Headquarters
Mumbai, India
Founded
2000

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