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Orlando Health

Not-for-profit healthcare system serving the Southeast

Phlebotomist

Diagnostics & Laboratory ProfessionalsConfirmed live in the last 24 hours
Full-timeBrandon, FL, USANo salary listed

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Excellent interpersonal and communication skills are required.
  • Strong computer proficiency is required.
  • Demonstrated ability to lead people and get results through others is required.
  • Ability to plan, organize, and manage multiple priorities is required.
  • Excellent phlebotomy skills with pediatric and geriatric patients are required.
  • Phlebotomy certification from ASCP, NPA, ASPT, NHA, or another program requiring a phlebotomy rotation with at least 100 patient collections must be obtained within six months of hire.
  • CPR certification is required.
  • At least one year of experience is required.
  • The employee must maintain reasonably regular and punctual attendance consistent with Orlando Health policies and applicable federal, state, and local standards.
  • The employee must comply with Orlando Health policies and procedures.
  • The employee must be able to work flexible hours to meet department needs.

Responsibilities

  • Perform phlebotomy, specimen processing, and clerical duties in laboratory areas independently or with minimal supervision, and assist laboratory operations during temporary supervisory absences.
  • Support patient registration, understand third-party reimbursement requirements and regulations, and perform laboratory opening duties.
  • Add tests, handle recollects, charge STAT tests to HMOs, copy insurance cards, apply appropriate order stamps, print daily logs, dispense petty cash, fax prior-day reports, collect drug screens, quote laboratory prices, and make deposits.
  • Print requisition and specimen labels; obtain Medicare ABN forms, orders, and valid diagnosis codes; identify patients; collect payments and issue receipts; resolve ambiguous orders according to protocol; take verbal orders; verify insurance information; and provide laboratory services and results to patients and doctors’ offices.
  • Direct incoming faxes, answer and transfer calls, and call or fax panic or STAT results to the appropriate provider according to written protocol.
  • Complete work in a timely and productive manner while minimizing errors, understand assigned tasks, and learn new work routines.
  • Identify patients at the draw point; verify orders and requisitions against requested tests; perform peripheral IV insertion; communicate issues affecting patient care to supervisors; use proper phlebotomy technique and personal protective equipment; prepare and label specimens for transport; and record draw details on requisitions.
  • Draw approximately six patients per hour, or 35 to 40 patients per day, and seek assistance before using a butterfly needle.
  • File requisitions, prepare folders for scanning, and provide phlebotomy services to doctors’ offices when needed, including Special Procedures and Family Practice.
  • Prepare reports for distribution, load specimens, supply missing billing information such as diagnoses to remote labs, process internal billing charges within three days, file daily requisitions, work outstanding-test and error logs for LabCorp and Quest, retrieve results, and transmit requisitions as needed.
  • Direct incoming mail, prepare daily mail-outs, and verify addresses for outside providers.
  • Spin down specimens as needed while checking for fibrinogen and clots, pour specimens into special transport tubes, prepare specimens for courier transport, distribute and handle STAT specimens according to protocol, and perform clean-outs in Flex-e Suite.
  • Maintain accurate inventory, monitor supply levels weekly, order supplies routinely, distribute supplies to remote labs and patients with instructions, and keep the supply area neat and uncluttered.
  • Use Intergy, Flex-e Suite, and LCM to look up and print results; print patient demographic sheets and insurance cards; load insurance and set coverage in Intergy; create requisitions in Clinicians for LabCorp, Quest, and LIS; retrieve and transmit results; print billing reports and work lists for STAT, mail, and fax logs; register new patients or update existing patient information in Intergy; and load drug studies.
  • Use knowledge of hospital and laboratory information systems, specimen processing, billing, reference testing, and scheduling.
  • Maintain an organized and clean work area, place phones on and off service at appropriate times, and help maintain office supplies.
  • Perform other duties as assigned and travel to different FMC work locations as requested.
  • Maintain positive customer service relationships and respond proactively to customer service issues.

About the Company

Orlando Health

Not-for-profit healthcare system serving the Southeast

Orlando Health operates hospitals, clinics, and health services across the southeastern United States as a not-for-profit system. It delivers patient care through its network of facilities and clinicians, coordinating services to ensure continuity of care and reinvesting earnings into community health programs and facility improvements. Its not-for-profit status, long history (over 100 years), and regional focus distinguish it from for-profit competitors by prioritizing community needs over shareholder profits. Its goal is to improve local health and well-being by providing high-quality, accessible care and sustaining community benefits through reinvestment.

Company size
Not listed
Company stage
Not listed
Total funding
$250.5M
Headquarters
Orlando, FL
Founded
1918

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