Information Technology Senior Solution Systems Analyst - Omni Technology

THE BUSINESS

We are Everyday Luxury™.

It's what we do and how we do it — together.

It's working alongside world-class talent in pursuit of world-class results.

It's maximizing your potential in a high-performance culture.

It's knowing that wherever you are, you belong.

It's elevating your world — and the world of those who love and will love Aritzia.

It's You. And an endless runway of opportunity.

With a Global Support Campus in Vancouver and additional Support Office hubs in major cities across North America — including Toronto, New York, Los Angeles and Seattle — our workplace network is strategically designed to support our People and serve our Clients a frictionless experience. So, you can do what you do best — with us.

THE TEAM

The mission of the Omni Technology team is to design, build, deliver and operate robust, efficient and scalable technology solutions that align with our omnichannel ambitions.

THE OPPORTUNITY

Aritzia is growing, and our Omni Technology team is growing with it. This is a unique opportunity to be part of the team responsible for architecting, designing, implementing, and continuously improving the technology that enables seamless, connected experiences across every channel. As the Senior Solution Systems Analyst / Solution Systems Analyst, Omni Technology, you will bring deep SAP Sales and Distribution (SAP SD) expertise to understand business needs, translate them into clear requirements and solutions, and ensure our technology effectively supports Aritzia’s end-to-end Order-to-Cash processes. You will work closely with partners across the business and Technology to improve how we manage orders, fulfillments, billing, returns and payments, while evolving our SAP and omnichannel capabilities as Aritzia grows. With the skills you gain in this role, the opportunities are endless – from a rewarding career in Technology to continued growth and development with Aritzia. 

THE ROLE

As the Senior Solution Systems Analyst / Solution Systems Analyst, Omni Technology, you will:

• Serve as a senior techno-functional expert for SAP Sales and Distribution (SD), supporting end-to-end Order-to-Cash capabilities across Aritzia’s Omni business.  

• Lead the design and configuration of SAP SD solutions supporting sales orders, Available-to-Promise (ATP), fulfillment, deliveries, billing, cancellations, returns and refunds.

• Translate complex business requirements into scalable SAP and cross-platform solutions, partnering with Retail, eCommerce, Finance, Supply Chain, Technology.

• Architect end-to-end integrations between SAP and commerce, point-of-sale (POS), order management, payment and fulfillment platforms. 

• Lead functional troubleshooting and root-cause analysis across SAP SD, integrations and connected applications, partnering with ABAP, integration and platform teams to deliver enhancements and technical solutions.

• Lead testing and deployment activities, including integration, regression and user acceptance testing (UAT), cutover planning and post-go-live stabilization. 

• Mentor analysts and build SAP SD functional capability within the Omni Technology team. 

• Contribute to Aritzia’s SAP and Omnichannel technology roadmap, identifying opportunities to simplify, standardize and modernize Order-to-Cash capabilities as we evolve toward S/4HANA.

THE QUALIFICATIONS

The Senior Solution Systems Analyst / Solution Systems Analyst, Omni Technology has: 

• Proven skills, certifications, education and/or experience: 

• • 7+ years of progressive SAP functional experience, with deep hands-on expertise in SAP Sales and Distribution (SD) and end-to-end Order-to-Cash processes. 
  • Strong hands-on SAP SD configuration experience across sales order processing, sales document types, item and schedule-line categories, copy controls, partner determination, output, pricing, ATP, delivery, billing, cancellations, returns and refunds.  
  • Experience working with both SAP ECC and SAP S/4HANA Sales, ideally in SAP Retail or SAP S/4HANA for fashion environments 
  • Deep understanding of SAP order and fulfillment document flow, including sales orders, deliveries, goods issue, billing, returns, cancellations and their integration with finance, inventory and logistics processes. 
  • Demonstrated experience designing and configuring SAP solutions that support high-volume retail, ecommerce and omnichannel order-management processes. 
  • Strong integration experience between SAP and external commerce, POS, order management, payment and fulfillment platforms using IDocs, APIs and modern integration patterns. Experience with SAP Integration Suite / CPI is preferred. 
  • Strong technical troubleshooting capability, including understanding of SAP tables and data structures, document flow, interface structures, IDoc processing, application logs, BAdIs, user exits/enhancements and custom Z objects, with the ability to perform functional debugging and work effectively with ABAP and integration developers. 
  • Experience designing and troubleshooting synchronous and asynchronous integrations, including REST APIs, JSON/XML payloads, HTTP protocols, authentication, error handling, retries and idempotency.   
  • Hands-on experience with two or more adjacent retail platforms such as Salesforce Commerce Cloud, Shopify, Oracle POS, Manhattan Active or comparable commerce, POS or order-management solutions. 
  • Proven ability to design end-to-end order-management solutions spanning SAP and non-SAP platforms, with clear understanding of system-of-record ownership, integration boundaries and transactional dependencies.   
  • Experience leading functional design, configuration, testing and deployment, including functional specifications, process flows, integration testing, regression testing, UAT, cutover and post-production stabilization.   
  • Experience performing root-cause analysis of complex production issues spanning SAP SD, integrations and downstream/upstream systems.   
  • Ability to produce high-quality functional specifications, solution designs, process flows, test scenarios and operational documentation.   
  • Relevant SAP SD or S/4HANA Sales certification is preferred.    
• A commitment to learn and apply Aritzia's Values and Business and People Leadership principles 

• The ability to collaborate fluently with cross-functional partners 

• A commitment to quality and investing in results that add value to the business 

THE COMPENSATION

At Aritzia, we provide market-leading compensation packages designed to reward impact through our pay-for-performance philosophy.

The range for roles at this level is $100,000 - $300,000 per year. Total compensation may include base, bonus and/or equity depending on the role, which has the potential to be greater than this range.

With comprehensive benefits, aspirational workspaces, and elevated perks and experiences — we provide it all.

THE PERKS

Some of the industry-leading benefits you will receive working at Aritzia:

• Product Discount – Maybe you’ve heard of our famous product discount? Or our exclusive private shopping events? You have now.
• A-OK Commissary & Café – Everyday Luxury dining, exclusive to Aritzia. Our in-house bistro and café is a private oasis where employees can enjoy curated, subsidized Everyday Luxury dining.
• The SET – Our in-office fitness studio and gym with state-of-the-art equipment, custom-created classes, and optional personal training. Open 7 days a week, works out well.
• Aritzia Virtual Wellness – Because your health, happiness, and safety matter – 24/7 resources to support you in your wellbeing goals, be it physical, mental, social, or financial.
• Aspirational Workplace – Our offices are specially designed to be spaces of creativity, productivity, and inspiration. They’re also dog friendly. Woof.
• Amenities – Additional amenities include a private parent’s room, shower facilities with elevated complementary conveniences, bike rooms, and more.
• The Extras – We also offer a multitude of other perks like dry-cleaning, hotel and restaurant discounts, self-care promos and on-site medical care

ARITZIA

Aritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic. 

Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.

We’re committed to making your experience positive and transparent. Please note, our recruiters will only contact you using an @aritzia.com email address. If you receive recruitment-related messages from other domains, please disregard them.