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Monarch

Behavioral health and substance use treatment

Mobile Crisis Professional 3 - Mobile Mental Health Care

Part-TimeUpdated on 10/9/2026
$19
Senior
Bachelor's, Master's, Associate's
Pittsboro, NC, USA
Remote

About the job

Requirements
  • A minimum of an Associate degree is required; a Bachelor’s or Master’s degree may be accepted depending on experience.
  • A valid United States driver’s license is required.
  • Candidates must qualify as a Qualified Professional under 10A NCAC 27G .0104 or be a Registered Nurse with an Associate degree in Nursing and four years of experience with the mental health or substance use population.
  • Qualified Professional eligibility requires one of the following: a non-Human Services Bachelor’s degree with four years of full-time or eight years of part-time applicable experience; a Human Services Bachelor’s degree with two years of full-time or four years of part-time applicable experience; or a Human Services Master’s degree with one year of full-time or two years of part-time applicable experience.
  • One year of experience in a crisis management setting or service providing crisis response is required.
  • Two to four years of experience working with adults with a mental health diagnosis and/or substance use disorder is required, depending on education.
  • Maintain certification in all agency, state, and federal training requirements.
  • Demonstrate knowledge of and comply with agency policies and procedures and state and federal statutes and regulations related to specific program areas.
  • Demonstrate knowledge of emergency procedures.
  • Driving and travel may be required.
Responsibilities
  • Work with the team on appropriate assessments, intervention methods, and multi-axial diagnosis.
  • Provide direct services to individuals who request services or are identified as needing services by Screening, Triage and Referral, the Mobile Crisis Management Team, or community providers such as hospitals and law enforcement.
  • Provide interventions including face-to-face or telephone assessments, family behavior interventions, hospital or respite placement, recommendations for further intervention, crisis plan creation, and assessment follow-up.
  • Assess individuals in crisis to determine their required level of service.
  • Evaluate an individual’s support system and the family’s or caregiver’s ability to maintain the individual in the community, and determine the level of immediate support needed.
  • Provide clinical services, including in-depth crisis assessments and behavior interventions.
  • Facilitate the least restrictive and safest environment for individuals requesting services, including hospitalization, voluntary or involuntary commitment, or other placement.
  • Serve as a liaison with providers, Screening, Triage and Referral, and other appropriate service providers to arrange clinically appropriate follow-up services for individuals and their families.
  • Work with on-call psychiatrists to manage and determine the needed level of care.
  • Assist with training for crisis services, including training staff who may encounter crisis situations, and serve as a resource for other training as needed.
  • When applicable, facilitate groups and individual sessions and support the substance abuse recovery of individuals attending a non-hospital medical detoxification or facility-based crisis program.
  • Attend and actively participate in required meetings and training.
  • Assist in crisis situations and follow service definition guidelines for services provided.
  • Complete other relevant responsibilities assigned by the supervisor.

About the company

Monarch NC provides behavioral health services across North Carolina, addressing mental health and substance use disorders. It offers telehealth, crisis intervention, urgent care, and outpatient services to deliver personalized care. The approach combines in-person clinics, telehealth, and crisis support across multiple locations (Asheville, Charlotte, Greensboro) to coordinate care and support recovery. Its goal is to improve clients' mental health by delivering the right level of care tailored to each person and expanding access through integrated services.

Company Size

1,001-5,000

Company Stage

Series A

Total Funding

$23.9M

Headquarters

Albemarle, North Carolina

Founded

1958

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Simplify's Take

What believers are saying

  • North Carolina backed Monarch with a $32.5 million Cabarrus grant and $500,000 Nash allocation.
  • Monarch opened Pittsboro's Chatham Opportunities Center in summer 2026, broadening I/DD capacity.
  • Cabarrus expects Monarch's new behavioral health center to serve 200 youth in 2027.

What critics are saying

  • August 2022 ransomware settlement still exposes Monarch to trust and compliance damage in 2026.
  • Monarch's Concord expansion requires staffing about 150 jobs before mid-2026 opening.
  • North Carolina funding dependence ties Nash County and Cabarrus growth to state appropriations.

What makes Monarch unique

  • Monarch's June 2026 Concord center bundles urgent care, crisis, and residential youth services.
  • Monarch's mobile clinics reach six northeastern counties with on-site and telehealth treatment.
  • Monarch's I/DD and substance-use curriculum uniquely targets underserved patients with developmental disabilities.

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Benefits

Health Insurance

Paid Vacation

Professional Development Budget

Growth & Insights and Company News

Headcount

6 month growth

↑ 14%

1 year growth

↑ 14%

2 year growth

↑ 14%
The Financial Technology Report
Jun 6th, 2025
Monarch Raises $75M, Valued at $850M

Monarch, a personal finance app, raised $75M in a Series B round, valuing the company at $850M. The funding was co-led by FPV Ventures and Forerunner Ventures, with support from Accel, SignalFire, Clocktower Ventures, and Menlo Ventures. Following Intuit's announcement to shut down Mint, Monarch saw a surge in users. The company plans to expand its platform and team, hiring in engineering and marketing across North America.

Businessuite Media Group International
May 23rd, 2025
Fontana Reports $835.9M Gross Profit Growth

Fontana Limited reported a Q3 2025 gross profit of $835.9 million, a 15.2% increase from the previous year, driven by a 15.3% rise in revenue to $2.2 billion. The Monarch acquisition led to a 13.3% increase in operating expenses, mainly due to staffing costs. Operating profit grew 25% to $148.1 million. Finance costs rose 38.4% to $63 million due to foreign exchange losses and loan interest. Net profit increased by 10.6% to $102.8 million, with earnings per share rising to $0.08.

CNBC
May 23rd, 2025
Monarch raises $75M amid fintech downturn

Monarch, a personal finance app, raised $75 million in a Series B round, valuing the company at $850 million. This funding comes amid a challenging period for consumer fintechs. Monarch's growth surged after Mint's closure, as it offers a paid, ad-free service. The round, led by FPV, highlights Monarch's innovative approach to financial planning. Despite a 38% decline in fintech funding, Monarch's success stands out in the current "nuclear winter" for fintech startups.

PR Newswire
Oct 11th, 2023
Monarch Breaks Ground With Free, Online Curriculum For Those With Intellectual Or Developmental Disabilities Struggling With Addiction

ALBEMARLE, N.C., Oct. 11, 2023 /PRNewswire/ -- Monarch has launched "Understanding Addiction and Developmental Disabilities," a first-of-its-kind web-based resource to help an underserved population of people living with intellectual or developmental disabilities (I/DD) and substance use disorders (SUD)."Substance use is often overlooked and people with I/DD are less likely to seek help." - Peggy Terhune, Ph.D. Tweet this Understanding Addiction and Developmental Disabilities, a curriculum developed by Monarch to assist professionals and caregivers in helping those with Intellectual and/or developmental disabilities and substance use disorders, features our hero Eddie learning about the health risks that come from mixing medicines and alcohol, and the importance of taking only the medicines and dosages prescribed by his doctor.The " Understanding Addiction and Developmental Disabilities '' website features screening tools and helpful guides for those who work with individuals with I/DD, such as mental health clinicians and caregivers, guardians or parents and teachers. The free, open-source curriculum consists of 14 animated videos that provide relevant therapeutic information for the person with I/DD and SUD. To learn more, visit understanding.monarchnc.org .Those interested in learning more can attend the "Understanding Addiction and Developmental Disabilities" webinar, a free training for professionals, family members and other caregivers, Friday, Nov. 17, 2023 11 a.m

Roanoke-Chowan News-Herald
Feb 24th, 2023
Monarch’s Mobile Integrated Care Clinic services begin in Bertie and Hertford counties

Monarch, in partnership with Trillium Health Resources, has launched its second Mobile Integrated Care Clinic offering mental health and substance use disorder services to communities within Bertie and Hertford counties.