Hospice Director of Patient Care Services - RN

Mission Healthcare, located in seven states, is the largest home health and hospice company in the western United States. We have a critical mission—to take care of our people. We provide a comprehensive array of services that meet the needs of patients and families across the healthcare continuum. We believe our people, partners, patients and their families deserve care delivered with Compassion, Accountability, Respect, Excellence and Service (CARES), Mission Healthcare’s core values. By joining our team, you will have the opportunity to impact patient’s lives daily and grow your career in a culture of collaboration, compassion, and commitment. We are excited to continue to grow our mission family!

Mission Healthcare offers competitive benefit packages designed to support the well‑being of our team.
Benefits Available to All Benefit-Eligible Employees

• 401(k) retirement savings plan
• Mileage reimbursement
• Employee Assistance Program (EAP)
• Paid vacation, sick leave, and holidays
• Tuition Reimbursement
• Relocation Assistance 

Additional Benefits for Employees Regularly Scheduled 30+ Hours per Week: 

• Medical, dental, and vision insurance
• Flexible Spending & Health Savings Accounts
• Disability, life, and AD&D insurance
• Pet insurance

• Coordinates and oversees all direct and indirect patient services provided by clinical organization personnel.
• Provides guidance and counseling to coordinators and Clinical Supervisors/Nursing Supervisors to assist them in continually improving all aspects of home health care services, provided through organization personnel.
• Assists Clinical Supervisors/Nursing Supervisors in managing clinical teams and planning.
• Provides help in assessment, planning, implementation and evaluation of patient and family/caregiver care to all clinical personnel as indicated.
• Assists the Executive Director/Administrator in the preparation and administration of the organization's budget.
• Interprets operational indicators to detect census changes and increases or decreases in volume, which could impact staffing levels, revenues or expenses.
• Evaluates performance of Clinical Supervisors/Nursing Supervisors.
• Assists Clinical Supervisors/Nursing Supervisors to develop skills and techniques in evaluating the performance of clinicians.
• Hires, evaluates, and terminates organization personnel.
• Conducts clinical performance evaluations annually, or more frequently if indicated.
• Oversees the maintenance of patient clinical records, statistics, reports and records for purposes of evaluation and reporting of organization activities.
• Assures proper maintenance of clinical records in compliance with local, state and federal laws.
• Responsible for the maintenance of adequate and appropriate inventory supplies and equipment for the provision of patient services.
• Develops, implements and evaluates the orientation program for new organization personnel.  Responsible for orientation of new organization personnel, either directly or by delegating to another staff member.
• Plans and implements Inservice and continuing education programs to meet education and training needs of organization personnel.
• Assists with the evaluation of organization performance via performance improvement program, productivity, quarterly and annual reviews.  Assures for the quality and safe delivery of hospice services provided through the Organization.
• Assists in the development of organization goals.  Develops, recommends, and administers Organization policies and procedures.

• Registered Nurse with current licensure to practice professional nursing in the state.
• Bachelor’s degree in nursing from an accredited program by the National League for Nursing. 
• Master’s degree in health care preferred.
• Three years of management experience within the last five (5) years in Hospice, at least one (1) year of which was a supervisory or administrative capacity.
• A registered nurse with four (4) years’ experience within the last five (5) years in a home health agency, primary care clinic or health facility, at least one (1) year of which was in a supervisory or administrative capacity.
• Knowledge and expertise in clinical decision-making for the patient population and Quality Management review and evaluation for the organization.
• Demonstrated ability to supervise and direct professional administrative personnel.
• Ability to market and deal tactfully with customers and the community.
• Has excellent observation, verbal and written communication skills.
• Knowledge of business management, governmental regulations and CHAP standards.

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