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SIXT

Global car rental, subscription, and mobility

Teamleiter Forderungsmanagement

Claims AdjudicationConfirmed live in the last 24 hours
Full-time

About the Job

Requirements

  • Several years of experience in receivables management, ideally in claims or an insurance-like environment, with subject-matter knowledge of claims or comparable regulatory or financial contexts.
  • A commercial/business profile and demonstrated customer experience, with at least three years of leadership experience, preferably in a similarly structured function.
  • Ability to learn new tools and systems quickly and interest in AI and its potential to identify optimization opportunities.
  • Strong written and verbal communication skills for internal and external stakeholders, with confidence managing stakeholders up to C-level.
  • Ability to stay solution-oriented in difficult situations, show empathy for customer perspectives, and assert one's position.
  • Fluency in both German and English is mandatory.

Responsibilities

  • Take responsibility for end-to-end receivables management in the claims area across all SIXT corporate countries, ensuring professional and efficient processing.
  • Coordinate work with service providers and collection agencies, and continuously optimize the processes and outcomes of these partnerships.
  • Handle escalations and support strategically important customers, without day-to-day operational customer contact, focusing on solutions and customer retention.
  • Develop customer-retention strategies and ensure that inquiries are handled professionally and with a solution-oriented approach.
  • Lead a team of approximately 15 colleagues, foster individual strengths, and create an environment that supports their development.

Desired Qualifications

  • Experience in receivables management in claims or an insurance-like environment is preferred.
  • Leadership experience in a similarly structured function is preferred.

About the Company

SIXT

Global car rental, subscription, and mobility

SIXT provides car rental and car subscription services for individuals and businesses, supported by a global network of 2,000+ stations in over 105 countries. Its products include short-term rentals, long-term rentals, and subscription plans, plus business mobility solutions that help companies manage fleets without owning vehicles. How it works: customers choose a vehicle type and rental duration, from minutes to up to 27 days, aided by an intelligent pricing system and optional services like insurance and maintenance. The company distinguishes itself with a broad international footprint, a wide range of premium vehicles, flexible terms, transparent pricing with no hidden costs, and a focus on customer service. Its goal is to provide flexible, affordable mobility solutions worldwide that make accessing a car easy for individuals and businesses.

Company size
Not listed
Company stage
IPO
Headquarters
Pullach im Isartal, Germany
Founded
1912

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