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Abbott

Makes heart devices, glucose sensors and lab tests

Senior Calibration and Process Improvement Technician

Manufacturing Quality & TestConfirmed live in the last 24 hours
Full-timeWestford, MA, USA$22.55 - $45.15 /hr

About the Job

Requirements

  • High school diploma or GED, or an equivalent combination of education and work experience.
  • Four years of related experience.
  • Extensive knowledge of advanced technical concepts and practices, a complete understanding of product or systems fundamentals in a functional area, and working knowledge of related disciplines.
  • Ability to interpret advanced numerical and statistical data and use computer software programs to present documentation and analysis and resolve complex problems.
  • Ability to perform work in a quality system environment and comply with governmental regulations.
  • Ability to perform complex technical assignments, usually without established procedures, and assist in designing, developing, evaluating, or modifying area-specific equipment, materials, systems, or products.
  • Ability to determine types of tests or develop preventive maintenance plans.
  • Judgment, initiative, creativity, and leadership in troubleshooting, suggesting alternatives, and recommending continuous quality improvement methods.

Responsibilities

  • Review, revise, and author calibration procedures, work instructions, and related documentation to improve effectiveness, compliance, and operational efficiency.
  • Serve as a primary point of contact for external calibration vendors by communicating technical requirements, resolving issues, evaluating service performance, and identifying opportunities to improve quality and turnaround times.
  • Partner with Engineering, Manufacturing, Quality, and Operations teams to identify process gaps, investigate root causes, and implement sustainable solutions.
  • Evaluate existing calibration practices and recommend process improvements that enhance compliance, efficiency, cost effectiveness, and overall business performance.
  • Lead or participate in continuous improvement initiatives to strengthen internal calibration capabilities, reduce dependency on external vendors, improve equipment uptime, and optimize calibration processes.
  • Observe and comply with safety rules and regulations, including QSR and ISO standards.
  • Apply technical concepts and practices and understanding of product or system fundamentals to resolve manufacturing or research and development tasks, from basic to complex.
  • Perform calibration, setup, testing, repair, inspection, and maintenance of area-specific equipment, materials, systems, or products.
  • Troubleshoot and solve problems requiring interpretation of procedures and practices.
  • Analyze calibration and performance data to identify trends, root causes, and improvement opportunities.
  • Collect, compile, measure, record, and document calibration and maintenance data in the approved system.
  • Provide input to engineering, qualification, and validation studies and reports; write procedures and maintain a laboratory notebook as needed.
  • Plan, organize, and prioritize daily work to meet established schedules and assigned tasks or projects.
  • Communicate as a team member with other functional groups and internal customers.
  • Maintain calibration records, labels, and documentation to ensure data integrity, traceability, and audit readiness.
  • Mentor less-senior employees in the work group and offer counsel.
  • Plan and organize non-routine tasks with approval, initiate or maintain work schedules, and establish priorities for work assignments.
  • Solve a wide range of complex problems requiring advanced interpretation of generally defined procedures and practices; select methods and practices to develop thorough and practical solutions; understand the organizational structure and positions of key employees.
  • Maintain general knowledge of products and services associated with the area and employees involved with specific product lines and services.

Desired Qualifications

  • Experience with integrations related to acquisitions or change management.
  • Experience managing third-party calibration service providers or external technical vendors.
  • Experience supporting insourcing, cost reduction, operational excellence, Lean Manufacturing, Kaizen, or continuous improvement initiatives.
  • Quality Systems experience in medical devices.
  • Experience with one or more of the following programs: CatsWeb, Propel, SAP, or Viewpoint.

About the Company

Abbott

Makes heart devices, glucose sensors and lab tests

Abbott makes medical devices, diagnostic tests, nutrition products and branded generic drugs for hospitals, laboratories, pharmacies and patients. Its best-known product is the FreeStyle Libre, a coin-sized sensor worn on the upper arm that tracks blood sugar around the clock without routine finger pricks. Its other lines run from heart valves, pacemakers and brain stimulators to lab analyzers, rapid tests and mail-in colon cancer screening kits, and Abbott earns money by selling these products to health systems, labs, retailers and consumers. The company was founded in 1888 by Chicago physician Wallace Abbott and is based in Abbott Park, Illinois.

Company size
10,001+
Company stage
IPO
Headquarters
Abbott Park, IL
Founded
1888

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