About the Opportunity:
The Academic Advisor in the D’Amore-McKim School of Business provides student-
centered support and guidance to undergraduate Business majors regarding college
and university policies, course selection, preregistration, registration, and co-op
scheduling. The Advisor will provide support to enhance student engagement, academic
progression and retention. The Advisor serves as a liaison between university
administrators, students, parents, faculty, staff and others regarding students’ academic
success. This individual will be in frequent communication with offices across the
University to support student success. The Advisor utilizes a variety of university
systems to advise the student. Due to the complex and sensitive issues that can arise,
high emphasis is placed on confidentiality and privacy. The Advisor needs to be familiar
with and adhere to applicable guidelines laid out by ADA, FERPA, SEVIS and other
state, federal, University and College regulations.
About the D’Amore-McKim School of Business:
Founded in 1922, the D’Amore-McKim School of Business at Northeastern University
prepares the leaders that the times demand. We deliver a curriculum that combines
knowledge in technology and data analytics with uniquely human skills, such as critical
thinking, creativity, and an entrepreneurial mindset. From undergraduate to MBA-level
programs—online, on-site, or hybrid, full- or part-time, our world-renowned experiential
approach empowers our students, faculty, alumni, and partners to create impact far beyond the confines of discipline, degree, and campus.
Responsibilities:
Academic Advisors are responsible for an assigned caseload of students and work in a
team-based model. The Advisor is expected to successfully manage student demand
during high traffic times. The Undergraduate Programs Office and the D’Amore-McKim
School of Business as well as Northeastern are fast-paced, innovative environments.
The Advisor will assist with new student orientation sessions and participate in
recruitment activities as needed. Supporting and facilitating events and workshops that
contribute to the student experience is an expectation of the Academic Advisor. The
Academic Advisor will be involved with special events hosted by the Undergraduate
Programs Office. Work hours include some evenings and weekends. Travel may be
necessary for certain events or tasks.
Qualifications:
Master’s degree required, preferably in counseling, human services or higher education
(or equivalent experience advising in a college/university setting.) A minimum of 3 to 4
years of work or educational experience; preferably in higher education. Must enjoy
working with students and help guide them through their academics to graduation.
Experience working with the following systems is a plus: Course Catalog, Degree Audit
Reporting System (DARS), Workday, SalesForce, EAB Navigate.
The successful candidate will:
•Have excellent computer (Excel and Word), written and oral communication
skills.
•Have demonstrated counseling ability utilizing development theory to create a
student-centered academic environment.
•Be detail-oriented and have the ability to work with precision.
•Have the ability to keep calm under pressure.
•Be able to communicate and interact effectively with diverse backgrounds and
across multiple levels.
•Possess good public speaking and presentation skills.
•Demonstrate qualities that facilitate collaboration in a team-oriented environment.
•Value and provide confidentiality around sensitive issues and have the ability to
determine appropriate levels of communication around sensitive information.
•Effectively set goals, multitask and manage time.
•Display self-motivation and initiative.
•Be motivated to gain a broad knowledge base of the portfolio of academic
programs offered.
Documents to Submit:
Resume
Cover Letter
Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.
All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.