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Northeastern University

Research university in Boston, MA

Academic Advisor

EducationConfirmed live in the last 24 hours
Full-timeBoston, MA, USA$53.6k - $75.7k

About the Job

Requirements

  • A master's degree is required, preferably in counseling, human services, or higher education, or equivalent experience advising in a college or university setting.
  • A minimum of 3 to 4 years of work or educational experience is required; experience in higher education is preferred.
  • Must enjoy working with students and help guide them through their academics to graduation.
  • Experience with Course Catalog, Degree Audit Reporting System (DARS), Workday, Salesforce, or EAB Navigate is a plus.
  • Have computer skills, including Excel and Word, and written and oral communication skills.
  • Have demonstrated counseling ability utilizing development theory to create a student-centered academic environment.
  • Be detail-oriented and able to work with precision.
  • Be able to keep calm under pressure.
  • Be able to communicate and interact effectively with people from diverse backgrounds and across multiple levels.
  • Possess public speaking and presentation skills.
  • Demonstrate qualities that facilitate collaboration in a team-oriented environment.
  • Value and provide confidentiality around sensitive issues and determine appropriate levels of communication around sensitive information.
  • Effectively set goals, multitask, and manage time.
  • Display self-motivation and initiative.
  • Be motivated to gain a broad knowledge base of the portfolio of academic programs offered.

Responsibilities

  • Provide student-centered support and guidance to undergraduate Business majors regarding college and university policies, course selection, preregistration, registration, and co-op scheduling.
  • Support and enhance student engagement, academic progression, and retention.
  • Serve as a liaison between university administrators, students, parents, faculty, staff, and others regarding students’ academic success.
  • Communicate frequently with offices across the University to support student success.
  • Use a variety of university systems to advise students.
  • Adhere to applicable guidelines laid out by the ADA, FERPA, SEVIS, and other state, federal, University, and College regulations while maintaining confidentiality and privacy.
  • Manage an assigned caseload of students within a team-based model and manage student demand during high-traffic times.
  • Assist with new student orientation sessions and participate in recruitment activities as needed.
  • Support and facilitate events and workshops that contribute to the student experience.
  • Participate in special events hosted by the Undergraduate Programs Office.
  • Work some evenings and weekends; travel may be necessary for certain events or tasks.

Desired Qualifications

  • Experience in higher education is preferred.
  • Experience with Course Catalog, Degree Audit Reporting System (DARS), Workday, Salesforce, or EAB Navigate is a plus.
  • A master's degree in counseling, human services, or higher education is preferred.

About the Company

Northeastern University

Research university in Boston, MA

Northeastern University is a private global research university based in Boston, Massachusetts. It offers undergraduate and graduate programs through the doctorate and is known for integrating experiential learning with education and research.

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