Full-Time
Loan Originator Assistant
NEO Home Loans
Better
1,001-5,000 employees
Digital mortgage lender with no-fee loans
Compensation Overview
$70k - $80k/yr
Plainsboro Township, NJ, USA
Hybrid
 Finance & Banking (1) |
|---|
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- Strong mortgage knowledge and the ability to review and structure loan scenarios.
- Excellent verbal and written communication skills with the ability to build confidence with borrowers and real estate agents.
- Ability to manage multiple loan files and deadlines simultaneously.
- Strong problem-solving skills and ability to proactively identify and address issues in loan files.
- Ability to collaborate with borrowers, real estate agents, and internal teams throughout the transaction lifecycle.
- Self-motivation, accountability, and attention to detail.
- Experience working with customer relationship management systems, loan origination software, and mortgage documentation processes.
- Mortgage industry experience is required.
- Prepare loan scenarios and financial analyses to support client consultations by reviewing borrower information, evaluating loan options, and preparing financial comparisons.
- Serve as a primary point of contact for borrowers and real estate agents during the home search phase by providing updates, answering questions, issuing updated pre-approval letters, and keeping parties informed throughout the transaction.
- Assist borrowers and agents when offers are submitted by preparing updated loan analyses, coordinating contract meetings, and ensuring the Mortgage Advisor has information for contract discussions and strategy.
- Help manage the active loan pipeline by monitoring file progress, coordinating with Credit Analysts, Loan Specialists, and operations teams, and moving transactions toward closing.
- Execute loan locks within approved parameters and coordinate lock extensions when necessary, ensuring accurate communication with internal teams and timely client updates.
- Monitor the pipeline for refinance opportunities and coordinate refinance consultations with the Mortgage Advisor when appropriate.
- Promote interdepartmental communication and organizational culture.
- Provide service to internal and external families.
- NMLS licensing is preferred, or willingness to obtain licensing is encouraged.
Better is a digital mortgage platform that simplifies home buying and refinancing. It provides 100% online loan processes, offering fast estimates and pre-approvals with no origination fees. It earns revenue from loan interest and ancillary services, and it bundles Better Settlement Services for quick closings and Better Real Estate to connect clients with partner agents. The goal is to make the mortgage process quicker, cheaper, and easier through an integrated, tech-enabled platform.
Company Size
1,001-5,000
Company Stage
IPO
Headquarters
New York City, New York
Founded
2016
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Simplify's Take
What believers are saying
- Q2 2026 loan volume rose 38% year over year to $1.67 billion.
- Revenue reached $54.7 million in Q2 2026, up 28% year over year.
- Management targeted $45 million cost reductions by year-end 2026, up from $25 million.
What critics are saying
- Better sued Vishal Garg on August 18, 2026 over Sections 13(d) and 14(a).
- Daniel Lewis replaced Garg on August 3, 2026; board control remains unresolved.
- Cumulative GAAP losses above $1.5 billion and a 90% stock collapse threaten financing access.
What makes Better unique
- Tinman AI cuts loan origination costs below $3,000, versus $12,000 previously.
- Platform partners produced $912 million in Q2 2026, showing repeatable broker distribution.
- BetterHome Group bought Stonebridge MSS on August 19, 2026, expanding UK mortgage reach.
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Benefits
Competitive compensation & equity
Remote-friendly opportunities
Unlimited PTO
Fully funded health, dental, vision, and fertility benefits
401k plans
Up to 20 weeks paid parental leave
Free lunch, even if you’re remote
Growth & Insights and Company News
6 month growth
↑ 0%1 year growth
↑ 0%2 year growth
↑ 1%BetterHome Group acquires Stonebridge in mortgage market move. BetterHome Group has acquired the parent company of Stonebridge Mortgage Solutions, enhancing its commitment to the UK mortgage market. By David Sampson 19 August 2026 * - BetterHome Group has acquired the parent company of Stonebridge Mortgage Solutions. * - both Stonebridge and HLPartnership will maintain their independent operations, which may lead to improved services for brokers and borrowers. BetterHome Group has acquired the parent company of Stonebridge Mortgage Solutions, marking a significant development in the UK mortgage market. This acquisition aims to enhance the resources and expertise available to Stonebridge and its affiliate, HLPartnership, while both firms will continue to operate independently under their established brands. What does this acquisition mean for the UK mortgage market? The acquisition by BetterHome Group underscores its commitment to the UK mortgage sector, indicating a strategic move to bolster its position in a competitive market. By integrating resources and expertise, BetterHome aims to enhance the offerings available to brokers and their clients. This could lead to more innovative products and improved service levels, benefiting borrowers and investors alike. How will Stonebridge and HLPartnership operate post-acquisition? Despite the acquisition, both Stonebridge Mortgage Solutions and HLPartnership will retain their operational independence. This means that they will continue to uphold their unique brand identities, propositions, and corporate cultures. Rob Clifford, the chief executive of Stonebridge, emphasized the importance of selecting a partner that understands the value of their existing relationships and supports their growth strategy. What this means for brokers and borrowers. For brokers and borrowers, the acquisition could signal improved access to resources and a broader range of mortgage products. With BetterHome Group's extensive experience in the mortgage sector, there may be opportunities for enhanced training and support for brokers, which could translate into better service for clients. Borrowers might benefit from more competitive rates and innovative mortgage solutions as the companies use their combined strengths. For the latest options, check its current mortgage rates. Frequently asked questions. Will there be any changes to existing mortgage products? Currently, there are no announced changes to existing mortgage products offered by Stonebridge or HLPartnership. Both firms will continue to operate independently, maintaining their current offerings. How will this acquisition affect my mortgage application process? While the acquisition may enhance the resources available to brokers, it is unlikely to directly impact individual mortgage application processes in the short term. Borrowers can expect continuity in service as both companies maintain their operational independence. About David Sampson. David Sampson writes about the UK mortgage market for Mortgage118, covering specialist lending, market trends, and practical advice for borrowers. All content is reviewed for accuracy against FCA guidelines and current market data.
Stonebridge parent company acquired by BetterHome Group. August 19, 2026 Mortgage Support Services Ltd (MSS), the parent company of Stonebridge Mortgage Solutions, has been acquired by BetterHome Group. Despite coming under the same ownership, Stonebridge Mortgage Solutions and HLPartnership - after the latter's acquisition in 2024 - will continue to operate independently, retaining their existing brands, propositions and cultures. BetterHome Group said it sees value in the distinct strengths of both networks and does not plan to combine their operations. The deal, which remains subject to Financial Conduct Authority (FCA) change in control approval, has been said to support the future growth of MSS and Stonebridge through additional investment in areas such as technology, services and adviser support. BetterHome Group said the acquisition underlines its ongoing commitment to the UK mortgage market and will provide Stonebridge and the wider MSS group with access to greater resources and expertise as they continue to develop their offering. Rudi Botha (pictured), group CEO of BetterHome Group, said: "When BetterHome Group invested in Josewin, the parent of HLPartnership, in 2024, it was driven by its belief in the strength of the UK mortgage market and in the power of partnership. Mortgage Solutions saw a strong alignment of values and a shared ambition to support successful mortgage and protection businesses for the long term. "The agreement to acquire MSS is the next step in that journey. MSS is a strong and well-respected business, with talented people, an established proposition and trusted relationships with its member firms and partners. Mortgage Solutions has great respect for what Rob Clifford and his colleagues have built and for the culture and commitment to members that make Stonebridge distinctive. "Our ambition is to support MSS in the next phase of its growth, building on the strengths of the business and the strategy already in place. An important part of that is creating the right environment for member firms to grow their businesses and continue delivering for their customers." Rob Clifford, chief executive of Stonebridge, commented: "Having led MSS' acquisition of Stonebridge in 2015 and been its chief executive since 2019, it was of great personal importance to me that Mortgage Solutions selected the very best partner for the next phase of its growth journey. "In BetterHome, Mortgage Solutions has a new parent, which has decades of experience in the mortgage sector, understands the importance of the relationships Mortgage Solutions has built with its member firms and partners, and fully supports its strategy. "The BetterHome team recognised the strength of the MSS family of businesses and has bought into the strategy that has delivered its sector-leading growth. This is a great fit and a significant vote of confidence in the business. "I'm excited about the future and greatly looking forward to continuing to lead the business as part of BetterHome Group."
Better Home & Finance is suing its founder and former CEO Vishal Garg, accusing him of waging a "scorched-earth campaign" to regain control of the company. The lawsuit alleges Garg violated federal securities law by building a coalition of shareholders through misleading statements and claims he insulted employees, calling them "monkeys" and "dumb dolphins". The board removed Garg in August, citing net losses exceeding $1.5 billion since 2022 and a stock price drop of over 90 per cent. The company alleges Garg falsely claimed to have 52 per cent shareholder support without filing required proxy statements with the SEC. Garg previously made headlines for firing approximately 900 employees via a Zoom call lasting under two minutes.
Vishal Garg, founder and former CEO of Better.com who fired 900 employees via Zoom before Christmas 2021, was ousted from the company on 3 August. Hedge fund manager Daniel Lewis, appointed to the board just a week earlier, immediately became interim CEO. Garg claims Lewis "hoodwinked" him and convinced the board to remove him. The company's valuation plummeted from $8 million during the COVID-19 pandemic to $300 million. However, Garg says sales were recovering, projected to reach $200 million this year from $70 million in 2023. The company's stock has fallen 45% since Lewis took over. Garg has hired a lawyer and sent a letter to the board demanding reinstatement as CEO.
Indian-American CEO who fired 900 on Zoom is sacked. Garg claims he was 'hoodwinked' by successor, vows comeback, offers to work for $1 a year Last updated: August 16, 2026 | 06:01 Dubai: Indian-American entrepreneur Vishal Garg, who became infamous worldwide for firing 900 employees in a three-minute Zoom call, is now fighting to reverse his own dismissal as CEO of Better Home & Finance - claiming the man who replaced him "hoodwinked" his way into the top job. Garg was ousted on August 3 and replaced by hedge fund manager Daniel Lewis, who had joined Better's board just a week earlier. Now Garg wants his job back. "He hoodwinked me," Garg told CNN. "He said he liked the company's strategy. He praised us on X and used that to get on our board and win our confidences." Garg says he has hired prominent lawyer Alex Spiro, a partner at Quinn Emanuel, and sent Better's board a letter demanding his reinstatement. SPONSORED LINKS BY PROJECT AGORA He is even offering to work for $1 a year until the company returns to profitability, after which he says he would transition out of the CEO role. From firing 900 to being fired. The irony of Garg's predicament is difficult to miss. In December 2021, he summoned more than 900 Better employees to a Zoom call just before the holiday season and abruptly told them they were being laid off. The episode went viral and turned Garg into a symbol of ruthless corporate management. He later took a leave of absence amid the backlash before returning to lead the company. Garg now acknowledges that the episode inflicted lasting damage on both his reputation and Better's. But five years later, he insists his own removal came at exactly the wrong moment. "We're winning. We've tripled loan volume. We're close to profitability," Garg told CNN. He compared Better's recovery to driving a football almost the entire length of the field, saying the company had reached the "5-yard line". From $8 billion to $300 million. Better's spectacular rise and fall forms the backdrop to the boardroom battle. During the pandemic refinancing boom, when mortgage rates fell below 3 per cent, the company was valued at around $8 billion. Today, with mortgage rates approaching 7 per cent and refinancing demand having collapsed, its market value stands at roughly $300 million. Annual sales plunged from $1.5 billion in 2021 to just $70 million in 2023. Better also endured a whistleblower lawsuit that was later dropped, an SEC investigation that resulted in no action, mounting losses and a disastrous 2023 SPAC merger after which its shares plunged 93 per cent. But Garg argues that the turnaround was finally taking hold. He says Better is on course for about $200 million in sales this year after increasingly using artificial intelligence to process mortgages more quickly and cheaply. The company has also expanded its home-equity line of credit business. 'I suspect he always wanted to become CEO' Garg says Lewis approached him about six months ago with ideas for cutting costs and improving profitability. Lewis joined Better's board on July 27. A week later, according to Garg, he had persuaded other directors to remove him and install Lewis as interim CEO. "I suspect he always wanted to become CEO," Garg said. "The board made a mistake." Better's board has presented a very different picture, citing concerns over Garg's "judgment, temperament and credibility", losses exceeding $1.5 billion since 2022 and the collapse in the company's share price. Lewis and Better did not respond to CNN's requests for comment. Lewis, however, posted on X after taking over: "There was never a $BETR without @vishal_better. That demands respect." Garg prepares his comeback. Garg remains on Better's board and believes he has enough shareholder support to reclaim the CEO position. He says his Class B shares, together with those held by supportive early investors, give his camp the voting power needed to prevail. Better's stock has fallen about 45 per cent since Lewis took over, after already being down more than 16 per cent this year before Garg's departure was announced. Garg says investors have contacted him urging him to return. "It's an acknowledgment that I've been doing this for 10 years, but execution hasn't been perfect," he said of his $1 salary offer. For the executive once remembered for telling hundreds of employees over a screen that they no longer had jobs, the corporate drama has come full circle. This time, Garg is the one who was fired - and he is determined to undo it. A Senior Associate Editor with more than 30 years in the media, Stephen N.R. curates, edits and publishes impactful stories for Gulf News - both in print and online - focusing on Middle East politics, student issues and explainers on global topics. Stephen has spent most of his career in journalism, working behind the scenes - shaping headlines, editing copy and putting together newspaper pages with precision. For the past many years, he has brought that same dedication to the Gulf News digital team, where he curates stories, crafts explainers and helps keep both the web and print editions sharp and engaging. Related Topics: Get updates on Topics You choose. You May Like