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Fairview Health Services

Nonprofit health system delivering comprehensive care

Care Coordinator / Registered Nurse

Nursing & Frontline Patient CareUpdated on Nov 10
Full-timeMinneapolis, MN, USANo salary listedIn-person

About the Job

Requirements

  • Three years of specialty experience doing care coordination, or five years as a licensed registered nurse with five years of clinical experience and the ability to learn a new specialty area.
  • A Minnesota Registered Nurse license.
  • Basic Life Support certification from the American Heart Association or Red Cross; this requirement does not apply to department 8901 Ambulatory Care Coordination within 30 days.

Responsibilities

  • Access, analyze, plan, and provide follow-up care.
  • Facilitate timely referrals and foster positive relations with community providers.
  • Evaluate and document patient status and follow patient progress through phone calls, test results, and report preparation; evaluate nursing care quality through patient rounds.
  • Identify problems specific to the clinical specialty.
  • Provide proactive disease management using evidence-based practices.
  • Serve as a liaison between patients and families, medical staff, and others involved in treatment, promoting patient-centered care based on jointly determined health care goals and priorities.
  • Collaborate with appropriate staff to provide coordinated transitions of care across the healthcare continuum.
  • Provide direct patient care in the specialty area.
  • Establish individual nursing care plans.
  • Provide education, counseling, medication management, and general health information to patients and patient representatives.
  • Triage patient concerns and respond between visits under provider direction to reduce relapse or inpatient care.
  • Serve as a resource to patient care units, outpatient clinics, and medical staff regarding the clinical specialty.
  • Identify the need for and assist in writing and implementing policies and procedures.
  • Provide education services to patients, families, and hospital staff regarding the specialty; develop content and resource materials and coordinate the educational plan.
  • Serve on task forces and committees related to the clinical specialty.
  • Keep up to date on technological advances and new pharmaceutical products.
  • Consult with other areas regarding the specialty.
  • Assist with research projects, including data collection, analysis, and evaluation, and identify research projects as needed.
  • Manage databases to track patient outcomes and other specific categories as directed by a physician.
  • Promote the program and assist with marketing efforts.
  • Oversee or manage the prior authorization and results verification processes to ensure a positive image.
  • Provide effective educational materials.
  • Serve as a community liaison.
  • Perform other duties, including performance goals developed by the manager and employee and reported in the employee's performance review as part of UMPhysicians' performance management tools.
  • Develop and maintain the critical competencies listed in the job description and the employee's online performance management tool.

Desired Qualifications

  • A licensed registered nurse with a four-year baccalaureate degree.
  • Two years of registered nurse experience in the specialty area or previous care coordination experience.
  • Specialized knowledge of the specialty and conditions of the population served.

About the Company

Fairview Health Services

Nonprofit health system delivering comprehensive care

Fairview Health Services is a nonprofit health system in Minnesota offering a wide range of medical services through a network that includes community and academic hospitals, clinics, senior living, home health, rehabilitation, counseling, pharmacies, and benefit management. It operates through the M Health Fairview partnership with the University of Minnesota, linking care with research and training. Patients access care via a unified system across hospitals, clinics, home care, hospice, transportation, and employer solutions. Its goal is to expand access to high-quality, compassionate care by delivering comprehensive services across the care continuum, anchored in community needs.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Minneapolis, MN
Founded
1906

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