M

Microsoft

Builds workplace software, PCs and cloud services

Fasttrack Full-Stack Engineer

Implementation & Technical Account ManagementPosted on Nov 11
Full-timeRON199.4k - RON347.8k /yrIn-person

About the Job

Requirements

  • Experience in technical consulting, IT administration, technical support, project management, or customer success, together with a degree in Information Technology, Computer Science, Engineering, Business Administration, or a related field, or equivalent professional experience.
  • Experience deploying, adopting, or supporting Microsoft cloud technologies in complex customer environments.
  • Technical breadth across relevant areas such as Microsoft 365, Security, Endpoint Management, Windows 365, Copilot, Agents, Identity, and Data Protection.
  • Deep technical expertise, approximately Level 400, in either Security or Copilot technologies.
  • Experience diagnosing technical challenges, managing deployment dependencies, and helping customers remove blockers to adoption.
  • Experience in a customer-facing role and ability to translate complex technical concepts into practical recommendations and business value.
  • Ability to collaborate and influence across technical, business, and virtual teams.

Responsibilities

  • Partner with customers and internal teams to understand deployment requirements, identify gaps, and translate needs into actionable implementation plans.
  • Guide customers and partners through onboarding, validation, and integration activities to support successful adoption and product value realization.
  • Analyze customer feedback, deployment signals, and usage insights to identify opportunities to improve repeatable delivery processes and customer outcomes.
  • Coordinate with product, engineering, support, and partner teams to resolve issues, maintain stakeholder alignment, and support successful customer engagements.
  • Help customers monitor product usage and integration health, anticipate the impact of changes, and coordinate plans that minimize disruption.

Desired Qualifications

  • Experience working with relevant cloud, infrastructure, or Microsoft platform technologies.
  • IT-related customer-facing experience.
  • Relationship management or customer success experience.
  • Experience leading or contributing to complex, multi-workload cloud deployments.
  • Experience with AI and Copilot adoption, enterprise security, identity, compliance, endpoint management, or data protection.
  • Experience creating technical guidance, reusable delivery practices, or enablement that can scale across customers and teams.
  • Project management experience.

About the Company

Microsoft

Builds workplace software, PCs and cloud services

Microsoft builds workplace software, operating systems and cloud infrastructure for consumers, businesses and government agencies, from small organizations to global enterprises. Microsoft 365 combines Word and Excel with Teams communication and Copilot AI features, while Windows runs PCs and Surface supplies the company's own computers. Azure rents computing capacity, storage and databases to build and run web applications. Microsoft also sells Xbox consoles and games, collecting revenue through software licenses, subscriptions, usage charges and product sales. Founded in 1975 by Bill Gates and Paul Allen, Microsoft is headquartered in Redmond, Washington.

Company size
10,001+
Company stage
IPO
Headquarters
Redmond, WA
Founded
1975

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