Associate Administrator

Job Details

The Associate Administrator plays a critical leadership role in overseeing the administrative, revenue cycle, credentialing, and operational infrastructure that supports the Department of Radiology. This position ensures the seamless integration of clinical and administrative workflows by coordinating with internal departments and external vendors to maintain accuracy and compliance.

Job Description

• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
• Provide strategic oversight and support to practice managers, administrative staff, and coding professionals to ensure alignment with organizational goals.
• Oversee radiology coding and billing processes for hospital and professional services, ensuring accuracy, compliance, and timely reimbursement.
• Manage patient complaints, assist with resolutions as necessary.
• Manage end-to-end credentialing processes for all providers, including application submissions, documentation tracking, and regulatory compliance.
• Maintain credentialing databases and ensure timely updates for all affiliated radiologists and external partners.
• Serve as a liaison for physician support, addressing operational concerns and facilitating smooth integration into practice workflows.
• Administer external service contracts, including invoicing, reporting, and compliance oversight for partnerships such as the City of Philadelphia Health Care Centers.
• Ensure vendor performance and accountability through regular audits and collaborative issue resolution. Review invoices and verify accuracy.
• Develop, implement, and refine policies and procedures to enhance efficiency, consistency, and quality across outpatient practices and radiology divisions.
• Lead initiatives to streamline workflows, reduce variability, and improve service delivery.
• Oversight of provider scheduling, including on-call, holiday, and moonlighting shifts.
• Oversee payroll processes for various provider arrangements, ensuring accuracy and timely submission of reports and invoices.
• Partner with departments such as Revenue Integrity, EPIC, and IT to support system enhancements, resolve operational issues, and implement new procedures and locations.
• Identify areas of operational efficiency and develop plan of action to improve workflows
• Facilitate communication and coordination across clinical, administrative, and technical teams to support organizational initiatives.
• Other duties as assigned

Education and Experience:

Bachelor’s degree in Health Administration, Business Administration, or related field required

Master’s degree (e.g., MHA, MBA) preferred

Minimum of 5–7 years of progressively responsible experience in administrative operations, preferably in a healthcare environment.

Work Shift

Workday Day (United States of America)

Worker Sub Type

Regular

Employee Entity

Methodist Associates in Healthcare, Inc. (d/b/a Jefferson Community Physicians)

Primary Location Address

132 S 10th Street, Philadelphia, Pennsylvania, United States of America

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.    

Jefferson is committed to providing equal educa­tional and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status. 

Benefits

Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.

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