Full-Time

Process Support Engineer IV

Posted on 9/23/2024

Applied Materials

Applied Materials

10,001+ employees

Materials engineering for semiconductor and display manufacturing

Hardware
Industrial & Manufacturing

Compensation Overview

$120k - $165kAnnually

+ Bonus + Stock Award Program

Senior, Expert

Hillsboro, OR, USA

Relocation eligible.

Category
Customer Support
Customer Success & Support
Requirements
  • Preferred: experience in dry etch
  • Bachelor's Degree
  • 7 - 10 Years
Responsibilities
  • Drives the adoption of new technology at the customer site. Works closely with customers to demonstrate and introduce new technologies at customer sites, through Demos, on site evaluations, Joint Development Programs and new tool qualifications.
  • Serves as liaison between the customer and the Business Unit for assigned projects, ensuring clear understanding of customer issues and delivery of applicable solutions.
  • When necessary, works closely with customer to optimize tool performance to meet customer process and integration requirements.
  • Checks and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system.
  • Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems.
  • Knowledge of 3 or more processes on 2 or more technologies or expert level in 1 technology
  • Basic integration knowledge
  • Demonstrates depth and/or breadth of expertise in own specialized discipline or field
  • Interprets internal/external business challenges and recommends best practices to improve products, processes or services
  • May lead functional teams or projects with moderate resource requirements, risk, and/or complexity
  • Leads others to solve complex problems; uses sophisticated analytical thought to exercise judgment and identify innovative solutions
  • Impacts the achievement of customer, operational, project or service objectives; work is guided by functional policies
  • Communicates difficult concepts and negotiates with others to adopt a different point of view

Applied Materials specializes in materials engineering solutions, focusing on the production of advanced semiconductor chips and displays. The company provides equipment, services, and software that allow clients to modify materials at atomic levels, which is essential for creating next-generation electronic devices. Unlike many competitors, Applied Materials emphasizes its expertise in materials engineering, enabling clients to innovate effectively. The goal of Applied Materials is to transform technological possibilities into reality, supporting advancements across various industries.

Company Stage

IPO

Total Funding

$1.2M

Headquarters

Santa Clara, California

Founded

1967

Growth & Insights
Headcount

6 month growth

2%

1 year growth

5%

2 year growth

9%
Simplify Jobs

Simplify's Take

What believers are saying

  • Rising demand for semiconductor equipment due to global chip shortage.
  • Expansion of 5G networks boosts demand for advanced semiconductor components.
  • Growing interest in sustainable manufacturing increases demand for energy-efficient equipment.

What critics are saying

  • Ongoing investigation into potential securities fraud may lead to legal challenges.
  • MAX OLED technology faces competitive pressures from similar technologies.
  • Expansion in India may encounter geopolitical risks and regulatory hurdles.

What makes Applied Materials unique

  • Leader in materials engineering for semiconductor and display manufacturing.
  • Provides atomic-level precision in material modification for next-gen electronics.
  • Offers patented MAX OLED technology for large-scale OLED display production.

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