QA Floor Technician

Compensation Range

$21.50 - $24.50/Hour

Position Overview:

At The Cheesecake Factory Bakery, We Don't Do Ordinary! Nothing is scaled down. Not the pride, not the fun, and definitely not the teamwork. Here, you'll do meaningful work alongside great people who care about each other and are passionate about supporting the teams behind the iconic cheesecakes our guests enjoy every day. That's the kind of culture that has earned us a place on Fortune's 100 Best Companies to Work For® list every year since 2014.

The QA Floor Technician, is responsible for ensuring that every product produced on the line meets product specification the first time it is produced by enforcing policies and procedures to support compliance with Food Safety, Good Management Practices (GMP’s) and premium quality expectations.  This position is also responsible for assuring the food safety and quality of all products deposited, topped, set-up, finished, and packaged during various shifts meet company demands for a bakery with more than 300 staff members that create delicious cheesecakes and memorable experiences.

You’ll thrive in this position if you are:

• Driven by results: you are conscientious and persistent about delivering timely, high quality deliverables and performing all job functions safely while following instructions.
• Exhaustively meticulous: you have an unrelenting attention to detail, leaving nothing to chance while understanding what deserves your immediate attention and what can wait.
• Adaptable: you’re at ease in a fast-paced environment and able to effortlessly change direction when priorities shift, learning to perform new tasks as required for business needs and work extended hours if necessary.
• A team player: While you’re a capable self-manager, you thrive when you’re part of a team and don’t mind getting your hands dirty on your own if needed.

Here’s more of what you’ll get to do:

• Assure Good Management Practice (GMP) Compliance and Food Safety on the production floor.
• Monitor set up of production lines, offering quality assurance support including, but not limited to inspection, swabbing, tagging, and equipment set-up.
• Inspect products being produced on the line to assure they meet our premium quality standards including the appearance of cakes to the gold standard.
• Supervise line clearance, ensuring the line clearance has been correctly executed.
• Verify cleanliness of equipment using established inspection procedures and ATP and allergen swabbing and calibration of scales, checkweighers, metal detectors, and thermometers being used in production areas.
• Issue and/or monitor all documents and records used in production areas and completes all required documents with accuracy.
• Verify accuracy of labels and product information printed on packaging material.
• Take records, and or verify weights, temperatures, appearances, and other quality attributes and log all data on required forms at required frequencies.
• Assist production in troubleshooting food safety or quality problems on the line and stop production lines whenever quality/food safety issues arise.
• Initiate HOLD of products and ingredients that do not meet quality standards and equipment whenever necessary, ensuring completion of necessary paperwork.
• Enter data accurately and manages quality databases associated with HOLDS, foreign material, and equipment damage.
• Obtain product samples for microbiological testing and product review, ensuring that products are placed in designated areas for laboratory.

What we require:

• Minimum of 1 year of experience in quality assurance in a manufacturing environment.
• Ability to make basic math calculations (i.e. percentages, measurements, etc.)
• Knowledge of basic micro techniques (ATP testing, allergen testing, Gluten Free testing, chemical titrations, PH testing, thermometer calibrations, etc.).
• Knowledge of Product, Quality and Guarantee (PQG) systems.
• Solid computer skills (Microsoft Word, Excel, Access)
• Willing to be flexible with shift changes and possible overtime.
• Good communication Skills.
• Ability to read, write, and speak English.
• High school diploma/GED or relevant work experience.

What we prefer:

• Experience with Enterprise Resource Planning (ERP) system, Manufacturing Execution System (MES).
• Bilingual in English/Spanish.
• Degree in Biology, Microbiology, or related science.

What we offer:

• Vacation and sick time    
• Medical, Dental & Vision
• 401K with company match 
• 25%-35% discount when dining as a guest 
• Discounted cheesecake purchase program

About the Company:

The Cheesecake Factory Bakery creates over 35,000 delicious cheesecakes per day across our two facilities in Calabasas, CA and Rocky Mount, NC plus other baked products for our restaurants, international licensees, and third-party bakery customers.

The Cheesecake Factory Bakery is a subsidiary of The Cheesecake Factory Incorporated. Recognized as a Fortune 100 Best Companies to Work For® since 2014, The Cheesecake Factory Incorporated is a global $3.8 billion public company with more than 370 casual dining restaurants and over 48,000 staff members.

We are an equal opportunity employer. We are committed to creating an inclusive and welcoming workplace for all. We welcome applicants from a wide variety of identities, ideas, perspectives, backgrounds and experiences to apply. The Cheesecake Factory offers reasonable accommodation to job applicants with disabilities.

#SoCheesecake #LifeAtCheesecake

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