Dental Office Manager
Platinum Dental Services
Dental Office Manager
Platinum Dental Services
Salary Range: 55000 to 60000 (Currency: USD) (Pay period: per-year-salary)
Lead a Team. Grow a Practice. Build Your Career with Platinum Dental!
Platinum Dental is looking for a motivated, results-driven Dental Office Manager (Office Leader) to join our growing team! If you're a natural leader who thrives in a fast-paced environment, enjoys developing people, and has a passion for driving business success while delivering exceptional patient experiences, we'd love to meet you.
At Platinum Dental, we believe strong leadership is the foundation of a successful practice. We're committed to empowering our Office Leaders with the support, resources, and opportunities they need to build high-performing teams and grow professionally.
As an Office Leader, you'll play a key role in overseeing daily operations, developing your team, managing practice performance, and creating an environment where both patients and employees thrive.
Competitive Salary: $55,000–$60,000 annually, based on experience and qualifications
Monthly Bonus Opportunities: Earn additional income through a performance-based bonus program
Career Growth: Opportunities for professional development, leadership experience, and advancement within a growing organization
Comprehensive Benefits: Medical, dental, and vision insurance, plus a 401(k) with company match
Paid Time Off: 1 week of PTO annually
Paid Holidays: Enjoy paid holidays throughout the year
Leadership Development: Opportunities to strengthen your management, business, and operational skills
Supportive Team Environment: Work alongside a team that values collaboration, accountability, and quality patient care
As a Dental Office Manager, you'll be responsible for leading your team, overseeing daily practice operations, and driving the overall success of your office. You'll combine strong leadership, business management, and patient service skills to create an efficient, productive, and positive practice environment.
Team Leadership & Development
Lead, coach, and support team members to build a positive, accountable, and high-performing office culture
Oversee staff training, onboarding, scheduling, and performance management
Conduct regular team meetings to communicate goals, celebrate successes, and identify opportunities for improvement
Address employee concerns, resolve conflicts, and promote effective teamwork
Partner with dentists and regional leadership to align team performance with practice goals
Practice Operations & Patient Experience
Oversee daily office operations, including scheduling, patient check-in and check-out, and front-office workflows
Ensure patients receive an exceptional experience from their first interaction through completion of care
Address patient concerns professionally and implement solutions to improve satisfaction and retention
Monitor office efficiency, patient flow, and scheduling to support a productive clinical environment
Maintain office policies, procedures, and administrative compliance, including HIPAA requirements
Oversee office inventory and supply management to support efficient operations
Financial Management & Business Performance
Manage office financial performance, including revenue, expenses, and profit-and-loss (P&L) results
Monitor key performance indicators (KPIs) and develop strategies to achieve practice goals
Oversee insurance billing, accounts receivable, collections, and patient financial processes
Analyze financial reports, identify opportunities for improvement, and implement solutions to strengthen practice performance
Manage office budgets and expenses while maintaining operational efficiency
Partner with dentists and leadership to review performance and establish business priorities
Practice Growth & Patient Relationships
Support practice growth through effective scheduling, patient retention, and treatment coordination
Help patients understand recommended treatment, financial options, and the importance of maintaining their oral health
Support ethical, patient-centered treatment acceptance through clear communication and education
Identify opportunities to improve patient engagement, strengthen referral relationships, and grow the practice
Collaborate with leadership on marketing initiatives and community outreach efforts
Foster a culture that balances business success with exceptional patient care
Previous experience in office management, team leadership, and sales
Dental office management experience strongly preferred
Strong understanding of financial management, budgeting, and P&L performance
Experience monitoring KPIs and driving measurable business results
Knowledge of dental terminology, procedures, insurance processing, and patient financial workflows
Proficiency with dental practice management software
Strong leadership, coaching, and team development skills
Excellent communication, interpersonal, and conflict-resolution abilities
Strong organizational skills with the ability to multitask and manage competing priorities
Confidence in problem-solving, decision-making, and implementing operational improvements
A proactive, goal-oriented mindset with a commitment to accountability and continuous improvement
Passion for creating exceptional patient experiences and building a positive team culture
At Platinum Dental, we're looking for leaders who want more than just a management position. We want to help you build a rewarding, long-term career.
As an Office Leader, you'll have the opportunity to make a meaningful impact by developing your team, improving practice performance, and helping create outstanding patient experiences.
Whether you're looking to strengthen your leadership skills, expand your business knowledge, or pursue future advancement opportunities, we're committed to supporting your growth.
Ready to take the next step in your leadership career? Apply today!
We'd love to learn more about your experience and how you can contribute to the success of Platinum Dental.
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