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The Salvation Army

Christian social services nonprofit

Resident Manager

Residential & Direct SupportConfirmed live in the last 24 hours
Part-timeSyracuse, NY, USA$18.20 /hrIn-person

About the Job

Requirements

  • A high school diploma, GED, or equivalent is required.
  • Up to one year of work or internship experience working with adolescents or young adults.
  • Current CPR certification or the ability to obtain CPR certification is required.
  • Ability to diffuse crisis situations both within a team setting and independently.
  • Ability to document program events and carry out scheduled or spontaneous tasks.
  • Ability to apply all assigned training topics.
  • PC skills, including Outlook, Word, and Internet navigation.

Responsibilities

  • Enforce program rules, including resident and guest sign-in; monitor the phone and door; and conduct regular building tours.
  • Provide crisis and emergency intervention in collaboration with on-call staff to maintain the safety and security of residents and the facility.
  • Develop and maintain appropriate, supportive, and positive individual and group relationships in compliance with individual case management goal plans and program guidelines, facilitating the successful completion of individual and program goals.
  • Maintain written records of interactions with residents to ensure program accountability.
  • Participate in staff meetings and training sessions; maintain the staff log; facilitate resident group meetings; and assist with facility maintenance and clerical tasks to support program quality, professional growth, communication, and consistency within the staff team.
  • Supervise, plan, and participate in scheduled organized social, recreational, and educational activities with residents.
  • Assist with promoting individual learning and community connectedness.
  • Provide community education and awareness.
  • Demonstrate cultural competence and integrate that understanding into daily responsibilities.
  • Participate in meeting the objectives of The Salvation Army Syracuse Area Services Strategic Plan.

About the Company

The Salvation Army

Christian social services nonprofit

The Salvation Army is an international Christian nonprofit delivering social services through regional territories. The organization provides emergency assistance, shelters, rehabilitation, youth programs, disaster response, community services, worship, and thrift retail. It serves individuals and families in need, donors, volunteers, congregations, and communities across its service territories. Its operating model centers on locally delivered programs supported by territorial leadership, fundraising, retail operations, logistics, facilities, and administration. Teams work across social services, counseling, retail, logistics, fundraising, ministry, facilities, finance, and community programs. Teams support coordinated daily delivery.

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