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Sela AI

AI-powered voice agents automate mortgage sales

Founding Infrastructure Engineer

Site Reliability Engineering +1Confirmed live in the last 24 hours
Full-timeSan Francisco, CA, USA

About the Job

Requirements

  • At least 5 years of experience in infrastructure, DevOps, platform, or site reliability engineering roles.
  • Experience working at an early-stage startup, ideally from Seed through Series C.
  • Hands-on experience building and operating cloud infrastructure, ideally AWS.
  • Strong understanding of infrastructure as code, Kubernetes, continuous integration and continuous delivery, networking, and cloud security best practices.
  • Experience running production systems with high reliability requirements.
  • Experience working with systems that handle sensitive customer or consumer data.
  • Strong judgment and ability to prioritize without over-engineering.
  • Ability to operate independently in a fast-moving startup environment.

Responsibilities

  • Own security across the infrastructure, including identity, access, secrets, and encryption.
  • Own and scale AWS infrastructure for real-time, low-latency voice systems.
  • Drive reliability, observability, and incident response to maintain 99.9% uptime.
  • Build and maintain infrastructure as code, Kubernetes, and continuous integration and continuous delivery pipelines.
  • Build secure patterns for internal AI agent use cases.
  • Support customer security reviews and compliance efforts, including SOC 2 Type II.

Desired Qualifications

  • Experience as a founding or first infrastructure hire.
  • Experience with real-time voice, telephony, or streaming systems.
  • Previous experience in fintech, financial services, or another regulated environment.
  • Experience leading SOC 2 or similar compliance efforts.
  • Experience securing AI/large language model applications or agent workflows.

About the Company

Sela AI

AI-powered voice agents automate mortgage sales

Sela AI provides AI-powered voice agents that automate mortgage sales outreach for large independent mortgage banks. The platform engages borrowers with human-like conversations, answers complex questions, qualifies leads, and transfers warm calls to licensed loan officers, while integrating with mortgage CRMs and lead sources and producing compliant call records. It charges for outcomes (funded loans) instead of software usage, emphasizing a B2B model that has shown rapid early traction and sizable monthly loan production across its client base. The goal is to scale high-level loan officer productivity and improve lead-to-lock conversion through AI-driven automation.

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