Full-Time
Senior Product Manager
Zūm
501-1,000 employees
Tech-driven school transport platform with safety
Compensation Overview
$200k - $220k/yr
San Carlos, CA, USA
In Person
 Product (1) |
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- Five or more years of product management experience, including owning a core product area end-to-end
- Experience shipping software-as-a-service products for enterprise or operational users
- Comfort working in fast-moving, ambiguous, and constraint-heavy environments
- A demonstrated track record of shipping high-impact customer-facing features
- Technically fluent to navigate APIs, integrations, sensor/global positioning data, routing logic, or mobile workflows
- Strong in platform and systems thinking; capable of creating modular building blocks that scale across districts, geographies, and use cases
- Own the vision, roadmap, and execution across Zūm’s core platform
- Work with a team of product leaders, designers, and engineers to innovate and enhance Zūm’s transportation platform across multiple mobile and web touch points
- Balance near-term deliverables with long-term vision and strategy
- Impact operational efficiency, customer satisfaction and retention, and sales enablement
- Operate with a platform and systems thinking approach to solve complex mobility and logistics problems
- Experience in mobility, logistics, fleets, marketplaces, or operationally complex products is a strong plus
- Experience with configurable enterprise workflows in SaaS
- Ability to introduce lightweight processes to accelerate a scaling organization
- Edge-case handling and real-world workflow understanding; willingness to address constraints and operational nuance
- Owner mentality with focus on outcomes, and ability to deliver value, improve operational performance, and customer delight
Zum provides a technology-driven school transportation service. It operates a fleet—including electric vehicles—focused on safety, efficiency, and sustainability, mainly serving schools and districts. The product is a platform that analyzes routes and operations to optimize schedules, predict traffic, and manage fleets. It includes an app for parents, drivers, and schools to track buses and student rides in real time, increasing transparency and safety while saving time and costs. Drivers and operators get tools to manage staffing and routing, and schools stay securely aligned with families and drivers. Compared with traditional bus services, Zum emphasizes data-driven route optimization, real-time visibility, and environmental sustainability to differentiate itself. The company aims to improve student safety, reduce operational costs, and lower carbon emissions by using smart routing and electric vehicles, growing its footprint through school contracts and parent-based access.
Company Size
501-1,000
Company Stage
Growth Equity (Venture Capital)
Total Funding
$468.8M
Headquarters
Redwood City, California
Founded
2014
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Simplify's Take
What believers are saying
- Zūm now serves more than 6,500 schools across 18 states.
- Seattle and Philadelphia expansions create visible references for winning new district contracts.
- TPG's $100 million investment validates Zūm's model and funds further scaling.
What critics are saying
- Driver shortages remain acute, forcing hiring events and commute-lot investments.
- Large district contracts create concentration risk if one rollout fails or gets delayed.
- Any safety, tracking, or compliance incident would damage trust and trigger contract losses.
What makes Zūm unique
- Zūm pairs student transportation with CMX software for real-time coordination and tracking.
- Founded in 2015, Zūm built a technology-led alternative to fragmented school transportation.
- Its electrified fleet and V2G deployments differentiate it from traditional bus operators.
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Benefits
Competitive compensation, including cash and equity
Medical, dental and vision benefits, including paid membership to One Medical
Unlimited vacation policy
Free daily catered lunches + fully stocked kitchen at HQ
Growth & Insights and Company News
6 month growth
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↑ 1%Zum, provides child transportation for school districts and busy families. Here you'll find information about their funding, investors and team.
Zum has been named to the Financial Times' Americas' Fastest Growing Companies 2026 list for the fourth consecutive year, ranking 47th overall and highest in the Logistics & Transportation category. The student mobility platform serves over 4,000 schools across 15 states in the US. The Redwood City-based company generated $333 million in revenue in 2025, a 35% year-over-year increase, and has achieved a four-year revenue CAGR exceeding 40%. Zum's total contract value now surpasses $2 billion. Zum's AI-powered platform manages student transportation through real-time routing and operational management. The company also offers vehicle-to-grid technology to modernise fleets. Zum is backed by Sequoia Capital, GIC and SoftBank.
Zum, a student mobility platform, reported $333 million in revenue for 2025, up 35% year-over-year, whilst achieving adjusted EBITDA breakeven. The company has reached over $2 billion in total contract value with a four-year revenue compound annual growth rate exceeding 40%. The Redwood City-based startup now serves more than 4,000 schools across 15 states, including major districts in Los Angeles, San Francisco and Seattle. Zum operates on long-term contracts of five to 10 years with school districts, providing predictable revenue streams. The company completed 68.5 million student rides in 2025, up 120% from 2024. Zum has deployed fully electric school bus fleets in Oakland, California, and plans to launch vehicle-to-grid capabilities in Connecticut. The platform uses AI-powered routing to achieve 98% on-time performance.
Shawnee Mission School District partners with Zum, expanding service to 15 states. Zūm Services, Inc. is excited to announce that Shawnee Mission School District (SMSD) has selected Zūm to modernize district-wide transportation services beginning in the 2026 - 2027 school year. With this 7-year contract, Kansas becomes Zum's 15th state, marking a major milestone in its national expansion and growing momentum across the country. Following a rigorous procurement process, SMSD selected Zum to replace legacy operating models with a modern, technology-led transportation experience. By embracing innovation, the district is creating a safer, more reliable, and more predictable service that gives parents peace of mind and helps students arrive ready to learn. "We treat student transportation as an extension of the classroom here in Shawnee Mission School District. It is a foundational component of educational access," said Dr. David Stubblefield, Deputy Superintendent at Shawnee Mission School District. "Zum's mission goes beyond simply moving students from Point A to Point B, and their commitment to keeping students at the center of their service aligns seamlessly with Shawnee Mission's guiding theme. This is the modern, safe, and transparent experience its community deserves." "For decades, student transportation has relied on systems that were never designed for the expectations of today's families," said Ritu Narayan, Founder and CEO of Zum. "We built Zum to reimagine what's possible by combining technology, operational excellence, and a relentless focus on safety. With Shawnee Mission joining us, Kansas becomes our 15th state, underscoring the growing demand from districts nationwide for a better, more modern transportation model." Through Zum, Shawnee Mission School District will experience: * Modern, transparent technology for families and districts: Real-time bus tracking, proactive notifications, and clear, consistent communication that provide parents with peace of mind and districts with greater visibility and operational confidence. * Efficient, reliable transportation that supports student success: Optimized routes with a 98% on-time performance, ensuring predictable service and helping students arrive on time and ready to learn. * An industry-leading driver and monitor model: Comprehensive training, competitive pay, and benefits that attract and retain qualified drivers and monitors - addressing a nationwide driver shortage and ensuring 100% route coverage. An informational meeting for drivers and monitors will be held at Shawnee Mission North High School (7401 Johnson Dr, Overland Park, KS 66202) in the cafeteria on Tuesday, February 3, 2026, from 6:00 - 8:00 PM. All existing drivers and monitors, as well as new applicants, are encouraged to join. For more information and updates on upcoming hiring events, visit Zum's driver and monitor page. * State-of-the-art buses and infrastructure: Modern, air-conditioned buses and advanced safety technology designed to enhance the student experience and improve drivers' day-to-day work. * A parent-first experience: Transparency built into every ride, with real-time updates through the Zum app on bus location and student pickup and drop-off status. Zūm Services, Inc. is thrilled to welcome Shawnee Mission as a school district partner!
This is the third year Zum has partnered with San Bernardino City Unified School District for student transportation.