Sales Director Government

Company Description

PG Forsta is the leading experience measurement, data analytics, and insights provider for complex industries—a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare –perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.

Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world’s most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.

Our Mission:

We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action. 

Our Values:

To put Human Experience at the heart of organizations so every person can be seen and understood. 

• Energize the customer relationship: Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions. 
• Success starts with me: Personal ownership fuels collective success. We each play our part and empower our teammates to do the same. 
• Commit to learning: Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow. 
• Dare to innovate: We challenge the status quo with creativity and innovation as our true north. 
• Better together: We check our egos at the door. We work together, so we win together. 

JOB TITLE: Sales Director -  ANZ Public Sector

REPORTS TO: Head of Commercial - APAC

LOCATION: Canberra/Sydney

Company Description

PG Forsta is the leading experience measurement, data analytics, and insights provider for complex industries—a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare –perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.

Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world’s most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.
 

• Opportunity to work in a fast-paced, market leading SaaS company, with colleagues and customers from all over the world and an experienced executive leadership team.
• Exciting challenges in an international environment
• Competitive salary and regular performance reviews
• Flexible location and working environment – possibility to work from home
• Benefits like health care, annual bonuses, employee referral bonuses, Employee Support Program, Internal Mobility program and many more….

What we need

We require a strategic SaaS sales director with deep experience in the Australian Federal and State Government sectors? We're looking for someone to drive growth, build trusted relationships, and lead complex enterprise deals that help government agencies deliver better digital services.

We're searching for someone who's passionate about what they do. Someone with a curious and investigative mindset who understands how to solve problems through deep discovery and smart analysis.

We’re looking for someone who’s organised, who can work to a plan, who gets ahead of the curve, and who not only has an eye for detail but knows that the details matter.

We require someone who can roll their sleeves up and who brings people together. Someone who leans in, finds the reason to step up and not to step away.

We need someone who wants to push themselves to be successful, push us to be better and help our customers to think a little differently.

What You’ll Do

• Own and execute the go-to-market strategy for Federal and State Government across Australia.
• Build and manage a high-value pipeline, from prospecting through to close.
• Develop and implement strategic account plans to drive growth, retention, and customer loyalty
• Navigate complex procurement processes including RFTs, panels, and deal negotiations
• Develop strong relationships with senior public sector stakeholders and leading consulting firms
• Collaborate with cross-functional teams (product, marketing, legal, services, customer success) to deliver tailored solutions.
• Provide accurate forecasting and strategic insights to inform executive leadership.
• Represent the company at government forums, industry events, and innovation summits.

Why Join Us?

• Be part of a mission-driven growth team transforming how government delivers digital services.
• Work in a collaborative, high-performance culture.
• Competitive salary & commission
• Flexible work arrangements and generous leave policies

What You Bring

• 5–10 years’ experience in enterprise SaaS sales, with a strong focus on Australian Government (Federal and/or State).
• Proven success in closing large, complex deals within public sector environments.
• Deep understanding of government procurement frameworks and digital transformation priorities.
• Strong network across Canberra and major state capitals.
• Excellent communication, negotiation, and stakeholder management skills.
• Self-starter with a growth mindset and a passion for public sector impact.
• Knowledge and application in using value-based selling methodologies; Challenger, MEDDIC, Command the Message etc
• Exceptional customer relationships and communication skills, with the ability to establish credibility and trust with senior executives.
• Collaborative team-player mindset with the ability to work effectively across cross-functional teams.
• Evidence of being a self-motivated individual who has consistently met or exceeded sales targets and performance metrics.

Bonus Points For

• Experience with CRM, CX, data analytics, or cloud platforms.
• Familiarity with Commonwealth Government contracts and ICT procurement panels.
• Bachelor’s degree in Business Administration, Public Policy, Technology, or related field.

Join our team and contribute to our mission of transforming businesses through innovative solutions. If you're a passionate and driven individual with a proven track record in enterprise or public sector sales, we invite you to apply and be a key player in our continued success.

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At PG Forsta we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Additional Information for US based jobs:

Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class. 

Pay Transparency Non-Discrimination Notice – Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 

All your information will be kept confidential according to EEO guidelines.

Our privacy policy can be found here: https://www.pressganey.com/legal-privacy/