A

Ascend

Automates agency billing, financing, payments

Forward Deployed Engineer

Full-Time
$170k - $210k+ Equity
Mid
San Francisco, CA, USA
In PersonOn-site in San Francisco.
Solution EngineeringImplementation & Technical Account Management

About the job

Requirements
  • At least 3 years of experience in implementation, solutions, technical support, or forward deployed engineering.
  • Experience working at a growth-stage startup.
  • Experience with relational databases and strong SQL.
  • Hands-on experience with APIs, webhooks, and data integrations.
  • Strong debugging skills and clear communication with customers.
  • A strong desire to learn new skills and solve business problems.
Responsibilities
  • Understand Ascend's platform, product, and customer workflows by collaborating with team members and engaging with customers.
  • Learn Ascend’s platform, APIs, account configurations, and connected third-party systems.
  • Deliver a technical plan for an active integration, including requirements, data flows, dependencies, and success criteria.
  • Own the technical workstream for a customer implementation, partnering with Customer Success on launch timelines and adoption.
  • Build and deploy custom API integrations, webhooks, and data workflows that connect Ascend to customer systems.
  • Configure accounts, validate data flows, and lead technical testing with customers.
  • Partner with Sales and Customer Success to build demos, integrations, or features that remove blockers to a deal or renewal.
  • Independently own account setup, configuration, and complex integrations for new customers from technical scoping through go-live.
  • Lead technical conversations with customers and drive technical delivery in partnership with Customer Success.
  • Build integrations, custom features, and internal tools that embed Ascend in enterprise customer workflows.
  • Help drive adoption by working with customers to put solutions into daily use and remove barriers to sustained usage.
  • Resolve most technical issues independently, bringing in Engineering when a broader product fix is needed.
  • Turn recurring customer needs and one-off builds into product features, reusable integrations, and implementation playbooks.
Desired Qualifications
  • Familiarity or interest in learning Ruby on Rails.
  • Familiarity with building external APIs and integrations with platforms such as Salesforce.
  • Experience with payments, fintech, or insurance products.

About the company

Ascend is a financial technology company that automates agency bill operations for insurance agencies. Its software combines billing, premium financing, and carrier payable workflows into one platform, helping agencies manage bills, finance premiums, and issue carrier payments more efficiently. Agencies interact with a user-friendly portal that clearly presents financing options, enabling faster policy binding and premium collection without back-and-forth paperwork. By automating these processes, Ascend aims to increase profitability and efficiency for agencies, and differentiate itself by offering a single integrated solution rather than multiple separate tools. The company’s stated goals are to improve EBITDA, reduce operating costs, and save agents time, enabling them to serve their clients better.

Company Size

51-200

Company Stage

Series A

Total Funding

$285.5M

Headquarters

San Francisco, California

Founded

2021

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Simplify Jobs

Simplify's Take

What believers are saying

  • Ascend says 4,000 businesses use it, including half of top 50 brokers.
  • Smart Inbox launched April 14, 2025, shrinking manual document entry and month-end close.
  • Cash Application launched November 4, 2025, cutting unapplied cash and speeding SOX 404 reporting.

What critics are saying

  • Regulators can block the Honor Capital merger, killing Ascend's financing moat in 2026.
  • Insurance agencies switching AMS360 or Vertafore breaks Ascend's embedded workflow and revenue.
  • Applied Systems, Vertafore, or carriers bundling automation compress margins and slow enterprise sales.

What makes Ascend unique

  • Ascend unifies agency bill, payments, reconciliation, and premium financing for insurance workflows.
  • March 3, 2026, CAA named Ascend its Accounting Automation Partner nationwide.
  • May 14, 2026, the Honor Capital merger adds native premium financing nationwide.

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Benefits

  • Health Insurance
  • 401(k) Company Match
  • 401(k) Retirement Plan
  • Unlimited Paid Time Off
  • Phone/Internet Stipend
  • Parental Leave

Growth & Insights and Company News

Headcount

6 month growth

4%

1 year growth

3%

2 year growth

3%
Insurance Age
Oct 20th, 2026
Ex-Willis Networks boss Read joins Ascend.

Ex-Willis Networks boss Read joins Ascend. Former managing director of Willis Networks, John Read, has joined Ascend Insurance Holdings as group development director. Insurance Age revealed in August that Read had left after nearly 15 years with the network, including over three as MD. He was succeeded by Lynne Norledge. Read, pictured, started his 30-plus year career with Aviva and has also worked for Marsh and Allianz Insurance. At Ascend he will be responsible for driving growth with a "focus on creating a group centred on high-quality, independent commercial lines brokers across the UK". European mid-market private equity firm Inflexion launched the Show password You may also like. More on insight. * 20 Oct 2026

NetVU
Jul 22nd, 2026
Is your Agency Bill process ready for the busy season?

Is your Agency Bill process ready for the busy season? By gabby nguyen posted 2 days ago. Summer offers something that's hard to come by in insurance: a chance to pause before the pace picks up again. It's the ideal time to evaluate the operational processes that will either support - or slow down - your team during renewal season. One of the biggest opportunities? Agency Bill. Many agencies have modernized their front office but still rely on manual invoicing, emailed premium finance agreements, multiple payment systems, and time-consuming receipt posting behind the scenes. Those inefficiencies often become most visible when volume increases. If your team is spending more time on billing than serving clients, it may be worth asking: Are account managers spending time chasing payments instead of working with customers? Are payment updates, premium finance agreements, and carrier payables spread across multiple systems? Is accounting still manually tracking payment status and posting receipts? Will your current process scale as your agency grows? Three Arbor Insurance, an AMS360 agency serving businesses across Alabama and Georgia, reached that point as production increased. Rather than hiring additional operations staff, the agency chose to modernize its financial workflows. As President David Foster explained, "I could solve the problem in one of two ways: either hire more operations-focused employees, increasing the costs to run the agency, or find a solution that helped me get more out of the team I had today." By integrating Ascend with AMS360, Three Arbor created a single workflow for invoicing, payments, financing, receipt tracking, and carrier payables. The result was a measurable improvement in efficiency: account managers were no longer spending an estimated 20% of their time chasing payments, negotiating premium finance agreements, and ensuring carrier payments went out on time. The agency also increased EBITDA by 4% through financial operations automation. These small operational improvements made today can have an outsized impact when business picks up. Exclusive for NetVU members: Schedule an Agency Bill Workflow Assessment with Ascend to benchmark your current process and identify opportunities to reduce manual work within your existing Vertafore environment. No commitment required - just practical recommendations tailored to your agency. 0 comments

Pulse 2.0
May 14th, 2026
Ascend and Honor Capital merge to create first fully integrated insurance financial operations platform

Ascend and Honor Capital have agreed to merge, creating what they describe as the insurance industry's first fully vertically integrated financial operations platform. The combined entity will unify AI-powered accounting automation, invoicing, embedded payments and premium financing into a single solution for insurance businesses. Ascend's platform currently serves over 4,000 businesses, including more than half of the 50 largest US brokers. Honor Capital is the fourth-largest premium finance company in the United States, authorised to operate in all 50 states. Following the merger, Praveen Chekuri will serve as CEO alongside co-presidents Tony M. Perez and Andrew Wynn. Ascend co-founders Wynn and Chekuri established the company in 2021, whilst Perez has led Honor Capital for over a decade. The transaction remains subject to regulatory approvals.

PR Newswire
Mar 3rd, 2026
Ascend Named the Accounting Automation Partner for Combined Agents of America (CAA)

Ascend named the Accounting Automation Partner for Combined Agents of America (CAA). Mar 03, 2026, 09:42 ET SAN FRANCISCO, March 3, 2026 /PRNewswire/ - Ascend, the comprehensive financial operations automation platform for the insurance industry, today announced a strategic partnership with Combined Agents of America (CAA), one of the nation's largest privately held insurance aggregator groups. This partnership designates Ascend as the Accounting Automation Partner for CAA's nationwide network of independent agencies. The collaboration is designed to modernize back-office operations for CAA member agencies, replacing fragmented manual workflows with end-to-end automation for both agency and direct bill processes. Eliminating the Back-Office Bottleneck As independent agencies scale, accounting workflows - traditionally manual and error-prone - often become a primary bottleneck. Ascend's platform removes these hurdles by automating the most time-consuming aspects of the insurance lifecycle: * Commission Reconciliations: Eliminating hours spent processing and matching policy commissions. * Billing & Payments: Streamlining premium collection for a seamless client experience. * Carrier Payables: Accelerating commissions and increasing speed-to-bind. "Our mission at CAA has always been to empower our members with the best-in-class tools they need to thrive," said A.J Lovitt, CEO of Combined Agents of America. "Ascend's innovative approach to automation allows our agencies to pivot from administrative tasks to high-value client service and strategic growth." Driving the Future of Accounting Operations This partnership arrives as the insurance industry increasingly prioritizes digital transformation and the integration of AI-driven financial tools. "CAA represents a leader for independent agency networks," said Amelia Lee, Head of Partnerships at Ascend. "We are thrilled to be their exclusive accounting automation partner and help provide solutions that support the growth ambitions of CAA's member agencies." About Ascend Ascend is the comprehensive accounting automation platform for the insurance industry, providing technology that automates payments, collections, payables, and reconciliation for agencies, intermediaries and carriers. To learn more about how Ascend can transform your business, please visit www.useascend.com. About Combined Agents of America (CAA) Founded in 1997, Combined Agents of America, LLC is a leading insurance network of independent insurance agencies. Committed to the evolution of the independent agency system, CAA provides its members with the leverage, resources, and scale of a national organization while maintaining local agency independence. Media Contact: Mike Nguyen SOURCE Ascend

II Reporter
Nov 7th, 2025
Ascend Launches Cash Application Tool to Address Unapplied Cash Balances

Ascend launches Cash Application tool to address unapplied cash balances. New solution automates reconciliation to improve financial accuracy and compliance for insurance brokers. (Image source: Ascend Cash Application page.) Ascend (San Francisco) has launched Cash Application, a new component of its accounting automation platform designed to help insurance brokers reduce unapplied cash balances and maintain compliance with financial reporting standards. The solution automates accounts receivable reconciliation, enabling brokers to accelerate revenue recognition and streamline month-end processes. Cash Application tracks and categorizes client invoices, carrier commission statements, and return premiums, reducing reliance on manual workflows that often delay reconciliation and obscure financial performance. "A Top 20 broker facing compliance challenges with their unapplied cash balances partnered with Ascend to implement Cash Application," comments Andrew Wynn, Co-CEO, Ascend. "Since adopting the solution, they've cut their monthly balance of unapplied cash by more than half, and what previously took more than eight days to reconcile now takes just three." * Categorize all bank deposits in real time and assign them to the correct line items in agency management systems (AMS). * Automatically match and apply cash to statements and invoices by fetching relevant financial documents. * Improve revenue recognition and cash flow by reducing unapplied cash. * Support SOX 404 compliance through clear, audit-ready reporting. Cash Application joins Ascend's portfolio of financial automation tools, including its Direct Bill Reconciliation solution, and reflects the company's focus on increasing operational efficiency for brokers. "Our goal has always been to make financial operations as effortless and transparent as possible," adds Wynn. "With Cash Application, we're giving agencies the financial control and flexibility they've been missing."