Highgate

Hospitality and travel-focused venture capital

Chief Engineer

Facilities ManagementUpdated on Nov 10

Full-timeSan Francisco, CA, USAIn-person

About the Job

Requirements

At least 3 years of progressive facilities management experience in a hotel or a related field, or a 2-year college degree and 1 year of related management experience.
A high school diploma or equivalent is required.
A stationary engineer’s license is required if local code requires it.
Skills in HVAC, electrical work, plumbing, boiler operations, and general maintenance are required.
The role may require long hours.
The role requires the physical ability to exert up to 100 pounds of force occasionally, up to 50 pounds frequently, and up to 20 pounds constantly to move objects.
The ability to communicate verbally and in writing with employees and guests at all levels in an attentive, friendly, courteous, and service-oriented manner is required.
The ability to listen to, understand, and clarify concerns raised by employees and guests is required.
The ability to multitask and prioritize departmental functions to meet deadlines is required.
Attendance at all hotel-required meetings and training is required.
Participation in manager-on-duty coverage is required as needed.
Regular attendance in compliance with hotel standards and scheduling needs is required.
Compliance with Highgate Hotel standards and regulations is required to support safe and efficient hotel operations.
The ability to handle problems by anticipating, preventing, identifying, and solving them is required.
The ability to understand and evaluate complex information and data from various sources to meet objectives is required.
The ability to maintain confidentiality is required.

Responsibilities

Assist in developing and implementing plans to maintain the property, equipment, grounds, and other assets in a safe and acceptable state of repair.
Ensure the hotel complies with local, state, and federal laws.
Supervise and train engineering staff in customer service, empowerment, standard operating procedures, and loss prevention.
Create and post schedules for engineering staff.
Create and adhere to the department’s annual budget.
Assist in developing financial forecasts and participate in monthly profit-and-loss review meetings.
Create and implement a preventative maintenance program for hotel equipment.
Ensure emergency and life-safety equipment and systems are inspected, tested, and certified according to Highgate Hotel standards.
Participate in energy conservation programs.
Review guest and meeting planner comment cards and ensure identified problems are corrected promptly.
Ensure compliance with the Americans with Disabilities Act.
Assist in administering vendor contracts controlled by the engineering department.
Ensure room maintenance requests are handled promptly and courteously.
Follow up on alarms immediately to determine their location and cause, determine emergency status, report findings to the front desk, and take immediate action as necessary.
Assist with special projects and renovations as needed.
Support and participate in Highgate Hotel programs.
Participate in the Highgate Hotel Safety Committee.
Maintain a warm and friendly demeanor toward guests and employees.
Approach guest and employee interactions attentively and courteously, with a service-oriented manner.
Maintain high standards of personal appearance and grooming, including wearing a nametag.
Maximize productivity, identify problem areas, and assist in implementing solutions.
Perform other duties as requested by management.

Compensation Type

Hourly

Highgate Hotels

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com

Location

Hotel Caza (formerly Holiday Inn Fisherman's Wharf) recently completed an expansive renovation – this family-friendly boutique-style hotel embodies the spirit of California and provides plenty of fun, warmth and authentic experiences. Centrally located in historic Fisherman’s Wharf, Hotel Caza is just steps away from the waterfront, Pier 39 and Lombard Street. The property provides easy access to Embarcadero and North Beach’s acclaimed dining and entertainment.

Overview

The Chief Engineer is responsible for the day-to-day operations of the engineering division. In the absence of the Director, the assistant will assume the administrative, financial and operating aspects of the hotel as they relate to engineering.

Responsibilities

Assist in developing and implementing plans to maintain property, equipment, grounds and other assets in a safe and acceptable state of repair.
Ensure the hotel is in compliance with all local, state and federal laws.
Supervise and train all Engineering staff in Customer Service, Empowerment, Standard Operating Procedures and Loss Prevention.
Create and post all Engineering staffs schedules.
Create and adhere to annual budget for department.
Assist in developing financial forecasts and actively participate in monthly profit/loss review meetings.
Create and implement preventative maintenance program for all hotel equipment.
Ensure all emergency and life safety equipment and systems are inspected, tested and certified per Highgate Hotel standards.
Actively participate in energy conservation programs.
Review all guest and meeting planner comment cards to ensure problems are identified and corrected in a timely manner.
Ensure compliancewith the Americans with Disabilities Act (ADA).
Assist with the administration of all vendor contracts controlled by the engineering department.
Ensure that room maintenance requests are handled in a prompt and courteous manner.
Follow up on all alarms immediately to determine the exact location and cause.Determine emergency status and report findings to Front Desk.Take immediate action as necessary.
Assist as necessary with special projects and renovations.
Support and participate in all Highgate Hotel programs.
Participate in Highgate Hotel Safety Committee.

Qualifications

At least 3 years of progressive facilities management experience in a hotel or a related field; or a 2-year college degree and 1 year of related management experience.
High school diploma or equivalent required.
Stationary Engineer’s license if required by local code.
HVAC, electrical, plumbing, boiler operations and general maintenance skills required.
Long hours sometimes required.
Heavy work – Exerting up to 100 pounds of force occasionally, and /or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Participate in M.O.D. coverage as required.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which include wearing nametags.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to maintain confidentiality of information.
Perform other duties as requested by management.

Benefits

Highgate offers the following benefits package for this position:

Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance
401(k) Retirement Plan with employer matching contributions
Paid holidays
Paid vacation
Paid sick leave (provided in accordance with applicable law)
Employee assistance program (EAP)
Tuition reimbursement
Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law

Please click here for additional benefit details for the states of Washington, Colorado, and California.

Posting Date

This job opening was posted on 10/23/2026 and will remain open for at least 14 days.

Compensation: 93.35 to 93.35 (USD)

About the Company

Highgate

Hospitality and travel-focused venture capital

HTV is the venture capital arm of Highgate, funding early-stage and growth-stage technology companies that serve the hospitality and travel industries, with a focus on Seed and Series A rounds in North America and Europe. It backs startups in areas like revenue management, B2B marketplaces, business intelligence, alternative accommodations, and restaurant tech, providing capital and strategic support to help them scale. HTV stands out by combining hospitality domain expertise with venture funding, leveraging Highgate’s asset base of over 500 owned or managed hotels, 84,000+ rooms, and more than $20 billion in assets under management to accelerate portfolio growth. Its goal is to grow tech-enabled hospitality and travel ecosystems by aligning portfolio company success with Highgate’s network, resources, and strategic interests.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: New York City, New York
Founded: Not listed

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