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Zeiss

Supplies lithography optics for semiconductor manufacturing

Retail Project Manager

Product MarketingConfirmed live in the last 24 hours
Full-time

About the Job

Requirements

  • A Bachelor's or Master's degree in Business, Marketing, Digital Commerce, or a related field.
  • At least 3 years of relevant professional experience managing omnichannel retail, product marketing, product management, online or offline retail, omnichannel operations, project management, or stakeholder management.
  • Experience with international rollouts and omnichannel strategies.
  • A proven track record of managing multi-workstream initiatives or roadmap-related programs in a retail or B2B2C context.
  • Experience managing local rollouts and coordinating cross-functional stakeholders in a matrix organization.
  • Strong understanding of product marketing fundamentals, including segmentation, positioning, messaging, launch planning, and go-to-market execution.
  • Strong stakeholder management across sales, marketing, customer service, regulatory, retail operations, and global teams.
  • Ability to identify operational gaps, localization needs, and market constraints and translate them into practical actions.
  • Ability to track readiness, execution quality, launch performance, and customer issues in a structured way.
  • Strong verbal and written Japanese and English skills at C1–C2 level.
  • Ability to own topics end-to-end, make decisions within scope, and deliver results independently.

Responsibilities

  • Lead or support go-to-market planning, including launch readiness, channel activation, system setup, marketing coordination, and cross-functional execution.
  • Conduct market, customer, competitor, and operational analysis; identify adoption barriers, localization needs, market constraints, and operational gaps.
  • Translate market insights into recommendations for product roadmap, commercialization priorities, and market-improvement actions.
  • Develop and adapt product positioning, messaging, and value propositions for the local market in alignment with the global XR team.
  • Align local stakeholders across sales, marketing, operations, commercial, customer service, and regulatory functions.
  • Manage local market-enablement projects, tracking readiness, launch progress, and execution quality.
  • Coordinate the local rollout of the online journey.
  • Steer offline retail enablement, including ECP selection, onboarding, staff training, and quality audits.
  • Create sales-enablement tools, including product narratives, training materials, launch toolkits, and competitive guidance for commercial teams.
  • Handle customer escalation cases in alignment with customer service, regulatory, marketing, and other local stakeholders.
  • Monitor customer feedback, adoption performance, and business KPIs after launch, and refine local execution accordingly.
  • Lead implementation of local improvement initiatives and inform the XRX team of improvement needs.
  • Align with the global team to define support needs.

Desired Qualifications

  • A proven track record in the optical or health care industry.
  • Experience in consumer technology, medical devices, or optical retail.
  • Experience in offline retail enablement, including partner or store onboarding, training coordination, and quality follow-up.

About the Company

Zeiss

Supplies lithography optics for semiconductor manufacturing

Zeiss SMT designs and makes high-precision optical systems for semiconductor manufacturing, including lithography optics, photomask solutions, and process-control components. Its products are used in lithography equipment to project circuit patterns onto silicon wafers, with responsibilities spanning advanced optics, mask technology, and monitoring tools that ensure precise, repeatable imaging.

Company size
1,001-5,000
Company stage
Growth Equity (Non-Venture Capital)
Total funding
$1.1B
Headquarters
Oberkochen, Germany
Founded
2001

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