Full-Time

QA Engineer

Cypress

Confirmed live in the last 24 hours

KUBRA

KUBRA

501-1,000 employees

Customer experience management for utilities and government

Government & Public Sector
Fintech
AI & Machine Learning

Mid, Senior

No H1B Sponsorship

Mississauga, ON, Canada

This is a hybrid role based out of our office in Mississauga, ON.

Category
QA & Testing
Automation Testing
Quality Assurance
Required Skills
PowerShell
Bash
JavaScript
MySQL
Git
SQL
Java
C#
JIRA
Selenium
Oracle
Linux/Unix

You match the following KUBRA's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • Bachelor’s degree / Diploma in Computer Science or a related field or equivalent field experience
  • 4-5 years of experience in a Quality Assurance or test automation role
  • Experience using automation testing tools (i.e. Cypress preferred, Selenium, Ranorex)
  • Experience developing automated tests in one of the following programming languages: Java, JavaScript, C#
  • Experience with creating automated test cases
  • Experience using Linux/Unix/Windows OS
  • Experience with shell scripting languages (i.e. Bash, PowerShell)
  • Experience with source control systems (i.e. GIT)
  • Experience with testing web services
  • Experience with one or more databases (i.e. SQL, Oracle, MySQL, Dynamo DB)
  • Knowledge of issue tracking systems such as JIRA
  • Experience with testing web applications in multiple browsers
  • Experience with testing mobile applications for both Android and iOS devices
  • Experience with Accessibility, Security, Performance and Automated testing.
Responsibilities
  • Design and maintain test plans and develop test cases based on business requirements, specifications, and appropriate testing strategies.
  • Create and maintain automated tests for new and existing functionalities, including performance testing.
  • Perform multiple types of testing, such as functional, system, end to end, data integrity, user acceptance, smoke, regression, and ad hoc testing.
  • Perform manual testing only when automation is not possible.
  • Execute and deliver test results to the team(s) indicating a Pass or Fail and submit comprehensive defects using an issue tracking system to ensure timely completion while maintaining acceptable service level.
  • Build and deploy software applications on multiple environments.
  • Assist in the parallel running of the current system to ensure the new product results are validated against existing live applications.
Desired Qualifications
  • Experience in mobile application testing is an asset
  • Software development experience is an asset

KUBRA provides customer experience management solutions tailored for large utility companies and government entities in North America. Their services include billing and payments, mapping, mobile applications, proactive communications, and artificial intelligence tools, all aimed at improving customer interactions and operational efficiency. KUBRA's solutions are used by over 365 clients, impacting more than 40% of households in the U.S. and Canada, resulting in over 1.5 billion customer interactions each year. The company offers various digital payment options, including partnerships with Apple Pay and Google Pay, ensuring convenience for customers. KUBRA generates revenue through subscription fees for its software and transaction fees from payment processing, allowing for steady income while expanding its offerings. The goal of KUBRA is to enhance customer engagement and streamline operations for utilities and government organizations.

Company Size

501-1,000

Company Stage

Growth Equity (Venture Capital)

Total Funding

N/A

Headquarters

Mississauga, Canada

Founded

1992

Simplify Jobs

Simplify's Take

What believers are saying

  • KUBRA's advanced analytics enhance data insights for utility companies.
  • Strategic partnerships with VertexOne and NorthStar expand KUBRA's market reach.
  • Growing demand for digital payments aligns with KUBRA's offerings.

What critics are saying

  • Emerging tech startups pose a competitive threat to KUBRA's market share.
  • Economic downturns may reduce budgets for KUBRA's utility clients.
  • Data privacy regulations could increase compliance costs for KUBRA.

What makes KUBRA unique

  • KUBRA offers a comprehensive suite of customer experience management solutions for utilities.
  • KUBRA's solutions reach over 40% of households in the U.S. and Canada.
  • KUBRA partners with major platforms like Apple Pay and Google Pay for flexible payments.

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Benefits

Paid day off for your birthday

Flexible Work Hours

Bi-annual performance-based bonus

Professional Development Budget

Health Savings Account/Flexible Spending Account

401(k) Company Match

Company News

Business Wire
Jul 30th, 2024
KUBRA Adds CX Transformation to its Product and Service Offerings

KUBRA, a leading customer experience management solutions provider, is pleased to announce the launch of its Customer Experience (CX) Transformation services for utilities in North America.Post this

Business Wire
Jun 18th, 2024
KUBRA Launches Advanced Analytics Solution to Transform Data Insights for Utilities

KUBRA launches advanced analytics solution to transform data insights for utilities.

Business Wire
Mar 19th, 2024
Vertexone And Kubra Partner To Modernize Billing, Payment And Customer Communications For Utilities

TEMPE, Ariz.--(BUSINESS WIRE)--VertexOne, a leading provider of cloud software designed to revolutionize the customer experience within the energy and utility industry, and KUBRA, a leading customer experience management solutions provider, are excited to announce their strategic partnership. This collaboration aims to modernize billing, payment, and customer communications solutions for utilities, offering a more convenient and intuitive user experience. This mutually beneficial collaboration enables VertexOne to seamlessly integrate KUBRA's sophisticated solutions, including on-demand payments, self-service platforms, bill composition and print services, time-sensitive notifications, and crucial outage reporting functions. In turn, VertexOne will join KUBRA's Partner Network, where KUBRA will support and advocate for select VertexOne solutions, thereby enhancing the efficiency and customer engagement of utility providers within the network. This collaboration marks the beginning of a new era in utility billing portal management, with VertexOne clients poised to benefit from KUBRA’s integrated offering, ensuring swift onboarding, heightened efficiency, and cost savings while simultaneously elevating the customer experience

Business Wire
Feb 15th, 2024
Kubra To Elevate Northstar’S Billing, Payment, And Customer Communications Experience Through Strategic Solution Implementation

TEMPE, Ariz.--(BUSINESS WIRE)--KUBRA and NorthStar proudly announce their strategic partnership. KUBRA’s suite of cutting-edge customer experience management solutions is now complemented by NorthStar’s end-to-end (CIS) solutions, fostering a strategic partnership. This collaboration enables NorthStar to further enhance its utility customer experience with the seamless integration of six innovative tools: KUBRA iMail™, KUBRA EZ-PAY®, KUBRA MyHQ™, KUBRA Notifi®, Storm Center™, and IncidentWatch™. The result is NorthStar can elevate its customer experience by delivering streamlined billing, payment, and customer communications solutions for a more convenient, intuitive user experience.“Our partnership with KUBRA is an exciting announcement for all. Together, we’ll be able to further elevate the customer experience and meet evolving preferences,” said Jerry Rahon, Vice President of Sales and Marketing at NorthStar. “By integrating KUBRA’s platform with our CIS software, we can continue empowering utilities to not only meet but exceed customer expectations.”Here are some of the features and benefits offered by these leading-edge solutions.Elevated Billing and Payment Services: KUBRA EZ-PAY and KUBRA MyHQ offer NorthStar customers the ability to provide enhanced payment options and the convenience of a centralized portal for all interactions

Yahoo Finance
Feb 15th, 2024
KUBRA to Elevate NorthStar's Billing, Payment, and Customer Communications Experience Through Strategic Solution Implementation

Alerts and Preference Management: KUBRA Notifi integrates customer communication preferences with NorthStar data to effortlessly deliver messages based on customer preferences and preferred communication methods.