M

Medtronic

Medical device maker advancing therapies

Clinical Specialist - Pain Interventions

Solution EngineeringUpdated on Nov 11
Full-timeSalt Lake City, UT, USA

About the Job

Requirements

  • A high school diploma or GED with at least 6 years of clinical or medical sales experience, an Associate's degree with at least 4 years of clinical or medical sales experience, or a Bachelor's degree with at least 2 years of clinical or medical sales experience is required.
  • A valid driver's license and active vehicle insurance are required, and the driving record will be reviewed.
  • The employee must function using healthcare universal precautions to minimize exposure to infectious disease and radiation.
  • The employee must be able to serve as the primary resource for scheduled and unscheduled clinical events, including periodically working weekends, evenings, and nights and potentially undertaking overnight travel within the district or neighboring districts.
  • The employee must be able to work efficiently and autonomously with little direction outside clinical events.
  • The employee must be able to attend national meetings, district meetings, and other training as requested.
  • The employee must be able to wear a 7–9 pound protective lead apron for extended periods in the operating room and lift up to 40 pounds.
  • The employee must be able to sit, stand, and/or walk for 8 or more hours per day and frequently bend, stoop, squat, and balance.
  • The role requires close and distance vision, depth perception, and the ability to adjust focus in relation to travel and computer use.
  • For baccalaureate degrees earned outside the United States, the degree must satisfy the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A).
  • The role requires unrestricted U.S. work authorization at hire and throughout employment; sponsorship is not offered for this below-Principal-level role.
  • A registered nurse or healthcare professional with experience in a sterile environment is preferred.
  • Clinical experience with implantable neurological products and patient care is preferred.
  • Experience servicing medical personnel on product use is preferred.
  • Experience with a medical device or pharmaceutical company and clinical experience in neurology, neurosurgery, orthopedics, the operating room, pain management, or home health care is preferred.
  • Understanding basic reimbursement and the healthcare environment is preferred.
  • Organizational skills and the ability to work under pressure are preferred.

Responsibilities

  • Represent Medtronic as a device specialist during surgical procedures by ensuring required equipment and products are available, providing technical support and device selection, and programming and testing device systems.
  • Manage patients through all phases of the clinical process and educate them on the features and benefits of Medtronic products.
  • Provide clinical support during surgeries, reprogramming, troubleshooting, and follow-ups in hospitals and clinics.
  • Educate and train physicians, hospital personnel, and office staff on products and therapies through one-on-one teaching sessions, formal in-services, education programs, seminars, and outside symposia, based on the quarterly Plan of Action as directed by leadership.
  • Respond promptly and professionally to device-related inquiries from customers and patients.
  • Maintain a flexible schedule for work and clinical events, including possible weekends and after-hours events at the discretion of the Clinical Specialist Manager.
  • Follow company policies and complete required event reporting and documentation using Medtronic technology tools.
  • Manage inventory provided for case coverage, including timely transactions for used, sold, or transferred products; maintaining required cycle-count accuracy; executing product retrievals; turning over inventory within a reasonable timeframe; and not implanting expired or held products.
  • Contribute to quarterly goals for district, regional, and/or national initiatives by partnering with colleagues and communicating regularly with leadership.
  • Maintain working knowledge of competitive products.
  • Visit accounts regularly to establish and maintain relationships with office staff and healthcare providers.
  • Place orders with customer service for pending purchase orders and product replacement.
  • Work with materials management to collect purchase orders for cases covered within the territory or district.
  • Maintain understanding of personally applicable quality policies and system requirements.
  • Assist management and the Sales Training department with education and training of new district employees.
  • Use Excel, a mobile phone, an iPad, a laptop, and/or a Samsung tablet regularly.
  • Manage business expenses and budgets effectively and within the required timeframe.
  • Mentor Associate Clinical Specialists.
  • Complete new-hire therapy training as directed by medical education and complete corporate compliance training by its due date.
  • Travel to cover district cases as needed and occasionally travel to other districts at the discretion of the Clinical Manager.
  • Drive approximately 50% of the time within the assigned territory and make account visits throughout the region.

Desired Qualifications

  • Registered nurse or healthcare professional with experience in a sterile environment.
  • Clinical experience with implantable neurological products and patient care.
  • Experience servicing medical personnel on product use.
  • Experience with a medical device or pharmaceutical company and clinical experience in neurology, neurosurgery, orthopedics, the operating room, pain management, or home health care.
  • Understanding basic reimbursement and the healthcare environment.
  • Organizational skills and the ability to work under pressure.

About the Company

Medtronic

Medical device maker advancing therapies

Medtronic develops medical devices that diagnose, monitor, and treat chronic diseases. Its products include implantables, sensors, and therapies used in cardiovascular care, diabetes management, and neurostimulation, working by interacting with the body to regulate or monitor physiological processes. The company differentiates itself through a long history of device development, strategic acquisitions like Covidien, and a broad, diversified portfolio across therapeutic areas. Its goal is to improve patients’ health outcomes by delivering integrated medical technologies and solutions for disease management.

Company size
10,001+
Company stage
IPO
Headquarters
Fridley, MN
Founded
1949

Recently Posted Jobs

Explore more opportunities at Medtronic

See more jobs