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Southern Home Services

Consolidates residential HVAC, plumbing, electrical services

Home Services Sales Manager

Sales OperationsConfirmed live in the last 24 hours
Full-timeEdgewater, FL, USAIn-person

About the Job

Requirements

  • Three to five years of experience leading a sales team or in successful sales leadership roles.
  • Home Services experience is required.
  • Proven ability to cultivate high-level relationships with key decision-makers.
  • Skill in leading change management initiatives.
  • Strong strategic thinking and creative problem-solving capabilities.
  • Self-motivated and proactive with a drive for results.
  • Ability to build trust and rapport with direct reports and across the organization.
  • Effective time management skills and attention to detail, with the ability to handle competing priorities and deliverables.
  • Valid driver’s license and a clean driving record.
  • Proficiency in Microsoft Office.

Responsibilities

  • Drive revenue growth by exceeding daily, monthly, and yearly sales goals through effective sales strategies and optimizing performance across revenue channels, including Home Comfort Advisors, technicians, plumbers, electricians, and Customer Service Representatives.
  • Oversee multi-trade sales efforts across HVAC, plumbing, and electrical trades, using financing and payment options to improve sales effectiveness and customer satisfaction.
  • Review the dispatch board and coordinate with dispatch and department managers to ensure the appropriate technician, Home Comfort Advisor, and resources are assigned to each call.
  • Manage comprehensive training programs, including hands-on, face-to-face sessions for management and non-management staff; establish and monitor key performance indicators to track and exceed performance metrics; and continuously improve training programs to meet evolving business needs.
  • Collaborate with sales and service teams to develop sales strategies, analyze local markets, and suggest new products, services, and sales techniques to enhance customer satisfaction, increase market share, and build customer loyalty.
  • Be available for nights, after-hours, weekends, and holidays as needed to support business operations and meet sales objectives.
  • Recruit, train, and mentor the sales team, assisting with integration of the Southern Model to align with company practices and standards.

Desired Qualifications

  • HVAC, plumbing, and electrical industry knowledge and experience.
  • ServiceTitan experience.

About the Company

Southern Home Services

Consolidates residential HVAC, plumbing, electrical services

Southern Home Services consolidates residential HVAC, plumbing, and electrical work by acquiring established local contractors in the Southeast and Midwest, building a large network while keeping each brand’s local identity; it is backed by Gryphon Investors and operates under North American Essential Home Services. It centralizes operations across its brands and offers installation, maintenance, and repair services, supported by digital tools like ServiceTitan Contact Center Pro and an e-commerce platform launched with Contractor Commerce to enable online purchasing. It stays distinct by growing through a disciplined, ROI-focused private-equity-backed acquisition strategy that preserves local customer relationships and combines multiple trades under one corporate umbrella. Its goal is to become a leading national single-source provider for residential maintenance and repairs in its regions, expanding via acquisitions and digital channels while maintaining local brand presence.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
Maitland, FL
Founded
2016

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