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Highgate

Hospitality and travel-focused venture capital

Part-Time Bellperson

Hotel Guest ServicesPosted on Nov 11
Part-timeParadise Valley, AZ, USANo salary listedIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required; experience in a hotel or related field is preferred.
  • A valid driver's license for the applicable state is required, if applicable.
  • Must be able to exert up to 100 pounds of force occasionally, 50 pounds frequently, and 20 pounds constantly to lift, carry, push, pull, or otherwise move objects.
  • Must be able to stand during the entire shift.
  • Must be able to communicate effectively both verbally and in writing.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to maintain confidentiality of information.

Responsibilities

  • Load and unload luggage carts.
  • Organize and deliver luggage for tour groups.
  • Escort guests to rooms and familiarize them with hotel services.
  • Inspect guest rooms to ensure they are in order and supplies are adequate.
  • Explain room features, including the operation of electronic devices and entertainment.
  • Check and store luggage for arrivals and departures using luggage tags.
  • Store, track, and deliver packages as needed.
  • Deliver messages to meeting rooms.
  • Deliver flowers, laundry, packages, and other amenities to guestrooms.
  • Assist with room changes.
  • Maintain current listings of local and area attractions, special events, and activities.
  • Maintain a list of local transportation guides, churches, sports arenas, and similar destinations.
  • Assist the Houseperson with guest requests.
  • Ensure the lobby reader board is correct.
  • Provide information, maps, and directions as required.
  • Answer the console to assist front desk agents, where applicable.
  • Show guestrooms and suites as needed and emphasize the hotel’s amenities.
  • Perform other duties as requested by management.

About the Company

Highgate

Hospitality and travel-focused venture capital

HTV is the venture capital arm of Highgate, funding early-stage and growth-stage technology companies that serve the hospitality and travel industries, with a focus on Seed and Series A rounds in North America and Europe. It backs startups in areas like revenue management, B2B marketplaces, business intelligence, alternative accommodations, and restaurant tech, providing capital and strategic support to help them scale. HTV stands out by combining hospitality domain expertise with venture funding, leveraging Highgate’s asset base of over 500 owned or managed hotels, 84,000+ rooms, and more than $20 billion in assets under management to accelerate portfolio growth. Its goal is to grow tech-enabled hospitality and travel ecosystems by aligning portfolio company success with Highgate’s network, resources, and strategic interests.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
New York City, New York
Founded
Not listed

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